“My most popular design was arbitrarily removed, with no warning, no negotiation. I was told itvwas misleading.
Well I would like to know what it was that was said to confuse people! I didn't say it was made of glitter, leather, or glowed in the dark. I titled it 'Copper and Silver' because the colours are, well, copper and silver. What else was I supposed to call it. Copper and silver like? Sorry it didn't contain real copper or silver threads.
Out of all those who were pleased with my product it seems someone must have had expectations that ere less than realistic.
Something tells me they are not dealing with either customers or artists particularly well. I've seen other complaints now that they don't communicate properly either with artists or with customers and it's not good enough! Some of us like to be treated like hunan beings.”
“What a truly unprofessional outfit. I ordered a gift Tshirt for a friend who is a big Lost Kingdom fan. The headline of PILLAGE A VILLAGE read ILL AGE A VILLAG. The date of 765 was laughable since Alfred the Great wasn't born until 848 Jorvic (misspelt anyway) should have read Eoferwic. Wish I'd read reviews first...I would never have ordered. Redbubble offer a voucher by way of compensation but if I don't get a full refund I'll go legal since what I got wasn't what I ordered.”
“The stickers I ordered had been sitting in the mailbox for a while. When it rains, the mailbox fills with water. The package the stickers come in is just a simple cardboard box with two sides and connected at the edges. The stickers had sat in water for several hours before my mom pulled them out. She dried the package for the remainder of the day, and handed it to me when I got back from school. I opened up the box, and out came all the stickers- in perfect condition! Once again Redbubble has impressed me with both the speed of shipping and quality of products. This is a well deserved five stars, and I hope Redbubble sticks around for many more years.”
“Immediately suspended my account with no reasoning (the single image I had uploaded was of myself and I had full rights) - don't waste your time here when there's so many better sites for sellers.”
“I signed up as an artist to sell my work on Red Bubble. I wondered why I received no money form the sale of my work so I logged into my account the other day and to my horror discovered that the bank account info in my account was not mine, I tried to change this and it wouldn't allow me to do so, so I emailed support at Red Bubble and waited ages for a reply. Juan replied telling me to log in from a new browser and try again. I did this and then my account was suspended so I emailed Juan back and a bot sent a reply, I then went back to the site and tried to log in again but was told to appeal against my account being suspended by taking a photo of myself holding up a piece of paper with today's date on it, my user name and real name and send it in with my appeal. I did all of that and the message was that they cannot guarantee a successful appeal which will take weeks. Now my account is off line as is my work - well to me anyway - I now feel that they have been paying the commission monies into their own account and don't want me to find out so they have stopped me logging in. I was getting messages to say I had made sales and the pittance due to me would be paid to me and it was a pittance, I have tried several times to email them and my email tracker shows they are not even reading my emails. They have made a lot of money and are on the stock market, I suspect they are selling people's work in Australia where they are based and not telling artists overseas, they are a bad company and they abuse and ill treat artists, I would s trongly recommend that people steer well clear of this company and its website as that will put them at risk of the same abuse as I have endured. They have bots sending you infuristing emails and they don't help when there is a problem. I am not considering legal action I feel they have stolen my work. They are crooks. (attached is a photo of what I now see when I try to access my profile on Red Bubble they have stolen my massive collection of artwork)”
“Ordered a couple of T shirts and really disappointed with the quality of the shirt. Labeled as "Heavy Cotton" you can hold the shirt up to daylight and see right through it.”
“Print quality of the stickers is atrocious - lots of color bleeding and blurry artifacts. The matte laminated finish does not inspire confidence either, remains to be seen how they hold up.”
“The recent order my husband placed with Redbubble was a total disappointment. This isn't our first bad experience. The last order we placed, they sent the wrong bathmat; they said not to worry about returning it and they would send the correct one. They never did and eventually we were able to get our money back although it was a feat in itself trying to find a way to contact them. The latest order was for some t-shirts. It was a re-order of a t-shirt design I liked but, upon receipt today, the print job was noticeably poor compared to the first shirt I received from them a couple of years ago. The first shirt has been through the wash numerous times but the print job still looks better than the brand new one I just received. The colors are totally flat and wrong compared to what it should be. We will never order anything from Redbubble again. They obviously don't care about print quality or customer retention.”
“I bought a sweatshirt from Redbubble. First, it took over one month for my order to arrive. Then the design on my sweatshirt disappeared after ONE wash. I washed it inside out in cold water on a normal cycle in my washing machine. I could have spent a lot less on a plain black sweatshirt at Walmart and it would look better.”
“As an artist I opened an account yesterday and was suspended within 24 hours, without any definitive reason. I had to send a mugshot, like a common criminal, in order to try and get my account reinstated. After reading other artist's stories on here, as well as customers, I'm glad this happened and I'd only uploaded a handful of images. I won't be dealing with them in future as an artist, nor a customer.”
“I have spent $$$ at Redbubble, and worked on two stores, and interviewed for a job with them, but I would never shop at Redbubble again after they closed one of my stores without notice or giving any reason, even after I made contact and asked about it. It's absolutely unacceptable. This is the worst customer experience possible, they just destroy your hard work without explanation or notice.”
“As I typically do, I neglected to read any reviews of a site I had never done business with until after my order had already been placed (brilliant, I know). With that said, I was a bit skeptical after reading all the negative comments posted here. Well, I was pleasantly surprised when both shirts arrived approximately a week ahead of the scheduled delivery date and seem to be exactly as advertised. I did the "new clothing" wash that I do with any clothing that I buy online and I have seen no evidence of the deterioration of fabric noted by other reviewers. Granted, it was a single wash so I reserve the 5th star contingent on future washings but I have to say, the shirts look awesome and I have never found anything like these designs available before (designs replicating flyers for early 80s hardcore band shows...a niche market that is letting me relive a little of my misspent youth!). If I have any issues with deterioration I will post again, but for now, I am so happy that I found place that sells this kinda stuff. I know that every dissatisfied customer leaves a review while most satisfied customers don't bother (including me) but I really like these shirts so this review serves as my 2 cents. Would I buy again from these guys? Hell yeah, I've never seen this type of thing available before. Just waiting for an Angry Samoans flyer shirt to be offered and I'll be the first to preorder!”
“Ive been using redubble for years and when i had trouble they sent me another shirt for the bad ones, but now they didnt use underbase on the 4 shirts i ordered and they say its bcs its in neon color so thats why its dark (a lie)
Underbase is a white coat so you can print the colors and actually see them on dark shirts
They gave me a coupon for the full price, but what the hell, do they use underbase or it was a mistake, because i dont want to get shirts which designs can be barely seen”
“Redbubble support is a joke. I filled a complaint because my work was coppied by other artists. And following my own complaint Redbubble deleted my own design! I filled the counter notice, described the situation and provided my document for verification, but there is no reply at all after 2 weeks! And my stolen design is again coppied by others!”
“What started out as a great site, easy to navigate and get your store up and running turned out to be the complete opposite!
The remove your artwork without any explanation, yet they allow obvious copyright artwork to be sold on their site. Like many of the others have experienced, Redbubble DOES NOT respond back to you 99% of the time. And when they, they just send out a form letter with ZERO explanation.
It is sad that they have a monopoly compared to other similar sites.”
“Ordered things 5+ times and have never once received it on time. It always “gets lost” and the re-shipped
Customer service offers nothing but excuses and little to no assistance to make a situation right. Worst customer service I’ve ever experienced.”
“Theifs theifs theifs I bought a T.shirt from them 1 month ago I've ask for a refund never got it back sent back the T.shirts so they have my money and T.shirt never again.”
“Redbubble used to be really good quality, but the last two times I ordered from them their stuff is worse than a lot of free t-shirts I've received at events. Within one single wash (in cold water, inside out, hang dried) the print was already shredding. I've only washed it three times now and it's not even recognizable. Years ago, the shirts were from a different manufacturer called Canvas and they fit well, and held the print for a long time and were accurately sized more or less. Since then, they've switched to Gildan and the quality if horrendous. Scratchy cotton, sizes are legitimately all over the place and you don't even end up with the same style of cut despite ordering the same style tee.
I don't know if this is an issue with their Canada supplier, as I know they outsource the printing to various warehouses but it's so terrible now I legitimately will never order from them again. The only reason it's 2 stars is because after complaining to them I received a full refund after sending them pictures of the horrendous quality.
Don't waste your money if you're ordering shirts.”
