“I ordered a tapestry on Nov 21st for around £60 with an expected delivery date of Dec 7th. It was dispatched on Nov 24th and on Dec 10th I emailed that it still had not arrived. They emailed back saying that it would arrive by the 14th yet it still hadn’t arrived. It’s now Dec 24th and I’ve emailed again and again asking for updates with NO reply. This is straight up STEALING. Disgusting company who knows full well their customers won’t ever receive anything for their money. Never. EVER. Buy from them.”
“Hopeless! Terrible service! Ordered a Christmas present on the 12th December only to be told on the 23rd December that it may not arrive. My response to their email has been ignored. Offer of small credit for future orders which i will not be doing is laughable. Looks elsewhere before ordering from here.”
“Avoid this company full stop! They are not only unreliable, but their customer service is appalling and expect to be lied to at every turn! Completely ruined Christmas for me and then removed all of my comments warning others from their FB page. Scammers!!!”
“Same as everyone else ordered beginning of December estimated 14/15th still not here .
And I'm not counting on it being here before Christmas.
Shall be using amazon from now on”
“I purchased the 1,000 piece mah jongg puzzle. It comes in a lovely tin box with a 4 x 6 image of the puzzle on the tin. No where in the box is there a larger image of the puzzle making it extremely difficult to actually sort and work on the puzzle itself.
I do puzzles on a regular basis. Always in the box is a larger photo of the puzzle to assist in completed it. I am so disappointed as this cost $50 with s/h. Be aware and don't buy!!”
“Horrible. Cannot get in touch with the company for an order status. If I could, I would try to get a refund. Would never recommend ordering from this company. I would love to be able to answer the questions below, but since I don't have the product, don't know where it is, and have no one to contact, it is pretty much pointless. Very poor "customer" service. IE: NONE”
“Ordered a mug for my son for Christmas, paid a ridiculous postage for express delivery, contacted them to be told my order number was not recognised!! I’ve contacted PayPal and will take out a dispute if my mug is not sent out !!!
Buyers BEWARE!!!
DO NOT ORDER FROM THIS COMPANY
A COMPLETE SCAM!!!!! 😡😡😡😡”
“Ordered an item november still not shipped wanted it as christmas present not happy at all only socks never use again!! Thought it be great present guess not”
“Ordered orla kiely cushions. Money taken but no cushions. Wish i had read this website before i ordered. I cannot comment on quality as not received yet but reading descriotions of previous customers i think i'm in for a bumpy ride. I find these sites so unprofessional especially when you can't get in touch with them and they don't communicate with you. I live in hope i shall eventually receive the cushions. Redbubble....do the decent thing and COMMUNICATE!!!!!!!!!!!!😱”
“Ordered 6 weeks ago, they took the money and it's still showing as 'waiting'. No contact details or communication. I'll be contacting my credit card shortly and reporting as a scam website. Dont use this site unless you want to lose money”
“I order a jumper for my nephew mid November, suppose to arrive the 8th December and still not here on the 17th!!
Have spent nearly £40 on the gift and their joke of delivery service.
I’m so cross and beyond frustrated with the awful website that dies not give an actual number to call.
Absolute rip off.”
“I placed an order and paid more in expedited shipping then for the item itself. The item is due for delivery tomorrow yet had not even shipped out! Can’t be the delivery company or Covid if you haven’t shipped the item yet! Tried to get help and could not get an email, love chat is a joke as there is no person on the other end, or human on the phone! So after two hours I decided to cancel order! Not even sure if that’s been done! I have gone into the order and attempted to cancel it multiple ways. Their “ articles” are not helpful. Hospital billing departments and insurance companies are more user friendly then this place! I will NEVER order from them again!”
“Order placed Nov 30 with a delivery given of 9/10 Dec. Message saying item shipped Dec 8 with a revised arrival date of Dec 16 but could be up to Dec 24! No tracking information given. We receive packages daily from other web sites with no more than 3 to 4 days delivery. Do not use this company as they clearly can not be relied upon to meet their committments!”
“I ordered a Christmas-themed phone case on November 2nd, the original tracking had my order delivered by December 2nd, which I was OK with.
I was just informed today that my order was shipped today, December 15th, with a new estimated delivery date of December 29th, so after Christmas.
Thanks for the... 2021 Christmas phone case (at this rate, I'm holding out hope that I actually get it before next year).”
“After several weeks of waiting for Christmas presents to arrive, I contacted customer service and was told the issue is with the 3rd party vendor. I contacted the 3rd party vendor and he threw it right back to customer service. Meanwhile, two weeks have gone by and no one is responding. I am not out $$ as I put in a dispute with AMEX. What a crummy way to run a business.”
“Redbubble is deplorable at it's delivery of products. It is almost one month since I ordered and I still have not received my order. What is even more terrible is that you cannot get in touch with them to find out what the problem is. I will never recommend Redbubble to anyone. I would have given zero stars but was unable to do that as you then cannot write a review.”
