“Hey Sephora! In your Kingsway mall Edmonton Alberta location you have an employee by the name Yuliana Kopchuk. I just want you to know that this employee is related to me and in a fit of rage destroyed my James Charles palette, smearing the powders on white hotel sheets. Stole my tarte cosmetics concealer, my fenty beauty foundation, and my Anastasia Beverley hills dip brow pomade. And she told me she would make sure I would never be able to work at Sephora and she would make sure of it. And would tell me everything I do wrong with my makeup and criticize everything I did. I hope you know that this is the type of employee you have hired. And I have the images to prove what she has done. And for this reason I will never shop at your store because you hire people like this that do these things.”
“On two different occasions my Sephora order was lost in shipment. Both times I reached out to customer service about it and they responded within 24 hours, and sent me an expedited new order at no charge!”
“Their customer service is always on point! I went in yesterday and they helped make a "tester" perfume sample for me. I went back in today and purchased the full size Marc Jacobs perfume. They are always more than willing to help!”
“Looks like there's a lot of choice, but not really. Turns also out is more expensive than it used to be a couple of year ago. For reference, I have not visited a couple of stores in Greece, while usually I was going to the stores in Italy.”