Shoe Zone Reviews

2.2 Rating 165 Reviews

29 %

of reviewers recommend Shoe Zone

Company Reviews

Questions

Metrics

2.2

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Shoe Zone deliver? How long does Shoe Zone take to deliver? Does Shoe Zone deliver on time? How is accuracy and good condition of items delivered by Shoe Zone?

Returns

How is Shoe Zone returns process?

Customer Service

How can I contact Shoe Zone? How quickly does Shoe Zone resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Shoe Zone.

Visit Website

How long does Shoe Zone take to deliver?

Helpful Report

(2 weeks ago)

Shoe Zone normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

37.50%

Industry Average

“ AVOID These clowns at all costs !!! Delivery fast ends here !!! Subscription voucher £5 difficulty in applying , checkout appalling says payment failed and takes payments , customer service pathetic!! ”

- SDJ

“ I ordered for next day delivery before the cut off time and didn’t receive my order the next day. When I requested my delivery money back they said no as it ‘should’ have said they won’t be delivered next day at checkout. (Which it didnt) Even after me explaining this they wouldn’t give me a refund. ”

- Renee

“ BEWARE! 1 star is for fast delivery only! MINUS zero for customer service!! I have been a customer for years and always shop in store, but 1st time i ordered online size 7/EU 41. ”

- VERY UNHAPPY EX CUSTOMER

Shoe Zone Reviews

Delivery - Slow