Shoe Zone Reviews

2.2 Rating 165 Reviews

29 %

of reviewers recommend Shoe Zone

Company Reviews

Questions

Metrics

2.2

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Shoe Zone deliver? How long does Shoe Zone take to deliver? Does Shoe Zone deliver on time? How is accuracy and good condition of items delivered by Shoe Zone?

Returns

How is Shoe Zone returns process?

Customer Service

How can I contact Shoe Zone? How quickly does Shoe Zone resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Shoe Zone.

Visit Website

How do I contact Shoe Zone?

Helpful Report

(2 weeks ago)

You can contact Shoe Zone by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

58.82%

Industry Average

“ Customer service refused a refund saying it was wear & tear. ”

- Anonymous

“ Do not waste your money here. Daughter wore her new trainers for three weeks and they have fallen apart. Refused exchange or refund due to over use! How can you overuse trainers in three weeks? Customer service shocking- was told to drive to another store to get another opinion. Don’t waste your time or money they aren’t interested. ”

- Anonymous

“ Very poor, unhelpful and Obnoxious customer service ”

- Anonymous

Shoe Zone Reviews

Customer Service - Average