“I am a regular customer of Skechers shoes few months back I have brought app 6k go walk but within few months the in soul of both the shoes ripped off. when I when a complaint the answer was standard that this it is not a manufacturing defect.”
“Today, I needed to return/exchange a pair of shoes from Skechers, I had ordered online. I mistakenly had ordered a "wide" size, which made them feel too big.
Nate, from their 10450 Town Center Dr, store in Westminster, CO could not have been more helpful. I left with a great fitting pair of shoes and I really enjoyed his superior customer service. As a fomer retailer myself, I do like to acknowledge great service.”
“I love Skechers and for first time I was in the wrentham premium outlets , Nick was so nice, very professional, very easy to find everything with his help, thank you very much Nick!!!”
“May be the most comfortable slip-on ever owned, and very, very comfortable walking shoe. I have four pairs, and they're all great shoes. Wish they would make a dress slip-on”
“Just bought an awesome pair of slip-ins Shahnawaz has had been be a great assistance in finding one of us.Thanks for your patience and bringing smile to my mom's face.Great customer sevice !!”
“I had to get a new pair of shoes for work and Edgar one of the managers for Buca di Beppo from a different location suggested that I go to Skechers to get them. If I did I would be able to get in 30% off with a code. Although there were stipulations that had to be met. From the moment I entered the Taylorsville Skechers and began interacting with Kylee I was very happy due to her patience and helpfulness. It was very near closing as it was when I went in the store to make my purchase. Not once did I feel pressured or rushed. Thank you Kylee and I do apologize for not writing the review when I said that I would. I have been having telephone issues. Thanks again for giving such great Customer Service to this customer. Sincerely, Clint Hicks”
“Company is cheating customers. Bought a shoe @10k and got damaged in 4 months no one is listening to it. Neither in the shop nor on customer care. Am a user since last 10 years. But from now onwards won’t trust sketchers. Thanks”
“TERRIBLE cust0mer service I just bought a pair the left shoe is at least 3/8 " narrower than the right I have written to Sketcher but have never received a reply I will need buy again!!!!!!!!!!”
“Hands down the worst website for attire on the web. Does not navigate properly from list to item page, always starts from beginning. Annoying as hell. The site goes down while your using it and doesn't even save your cart. Also, the filters are just plain stupid and cookie cutter.. YOURE LOSING MILLIONS SKECHERS. I tried to buy 3 prs today and just got fed up and left the site.”
“I ordered online, and can not get a straight answer as to where they are at with my order. Can't get to talk to customer service! I ordered two weeks ago and still have no tracking number. Very dissatisfied with their online ordering service. Sketchers you can do better! Issue start at the top so may e it is time to make some changes!”
“I will never order online from Skechers, why ?
Because the service is bad, order takes to long to receive but the take your payment immediately but make you wait over a week before processing and even longer to receive in mail. I’m disappointed with their online service.
No credit card returns either, only a credit to use with them . Bad service”
“I visited Vaughan Mills Skechers last week to take advantage of the Christmas promotion of buy one pair and get the second one free. The selection was pretty good. With so many shoes to pick from I was able to find what I wanted with the generous help and patience of the Skechers staff. In particular, associate Satyam and Navneet. Thank you so much.”
