“Very bad quality. They charged 6000 Rs but the sandal did not last for more than 6 months. The velcro went bad and no service/exchange offered. Only regrets”
“All my white cloth skechers have turned yellow after I cleaned them. Even my Grau ones have yellow streaks. Talking over hundreds if dollars for shoes I can't wear now. What can you do about this.”
“I have over 20 pairs of Skechers but am so annoyed at their awful customer service. I have 3 pairs of the same sandal in different colours which I love. I was in a hurry and bought a different colour from a shop without trying them on. I 'saved' them for a holiday but when I wore them there was a rough part which wore a hole in my foot! I'd lost the receipt when I got home so the store won't help. Why won't Skecher? Its their product. They can see the issues from photos. I shall endeavour never to buy more. Why do some companies think proper customer care is unimportant? 🤬😡”
“Bought skechers work Max cushioning shoes. That were recommended by your associates. I only had them 3 months with very little wear. The shoe ripped on me. I tried taking them back. I was refused a refund, exchange or gift card for a$100 purchase. Very dissatisfied as repeat customer. I will not be returning to spend my hard earned money on poor quality merchandise.”
“Worst product quality and after sale service...
I bought slippers of 2k from brand outlet , the slippers fall apart within four days of purchase and when I get back them for replacement they reply that it will take around a week for approval for replacement”
“I’m living in Hochiminh city, Vietnam. 2 or 3 months ago, I bought a pair of kid shoes for my 6 year old daughter. Suprisingly, the left one broken the the base not stick to the fabric. I brought it to the Sketchers showroom where I bought it expecting they will get it fixed or offer a new one. But no. They said after 14 days, they won’t be responsible for any reason.”
“Dear Team,
I would like to tell you that the shoes I bought from Skechers store (Pacific Premium Mall Jasola Apollo Delhi) have got damaged.It is very bad experience for me. Hence you are requested to get them replaced.
Purchase date: 11 May 2024
Refrence pics are attached with this mail.”
“Washed my washable gym shoes just to have them shrink. Sketchers staff won’t do a thing. Goodbye $60 and Sketchers. Sad a company as big as them won’t stand behind their product”
“Went to the Goodyear store # 223 and the store looked impressive, the display of shoes was perfect and everything was in the right place. I used to work in merchandise in a different company. The staff was nice and knowledgeable.”
“I purchase 3 pairs of shoe from Sketchers online store. One of the shoe arrived with it obviously worn (The photo speaks for itself). The sole of the shoe is completely black, the surface of the shoe have yellow/brown spots, all signs of a pair of heavily worn shoe. I have requested a refund, and awaiting process. It's my first time ordering Sketchers online, and if this is the disgusting, unhygienic and poor quality services that is representing the Sketcher brand, good luck.”
“Bought pickleball shoes the viper pro. They are
so stiff and hard to break in. Have several pairs of skechers which I love. Very disappointed considering the price”
“The shoes hurt my right foot. A large knot came up on the top of my foot after 3 times walking my dog. I started a return and was forced to wait 12 days after they received the return to find out they would only give ne an e-commerce gift card. I called and customer service was clueless. I asked to speak to her boss and after another lengthy discussion I
was assured they would issue a refund. That have been 4 days. And still nothing. Don't trust these people and their crummy shoes. Who wants another pair? NOT ME!!!! This product shipped from China!!!”
“Have a lot of Sketchers shoes. Last week picked one for a walk and after 1.5 miles the whole bottom fell out on the left shoe. Trying to walk back to the car embarrassing and go home found the right shoe start felling off too.
Chat with Sketchers support and they told is Sketchers shoes only last for 2-5 years the most since their material was different than other brands. Have to think twice when looking for another shoes…”
“I have purchased 2 of the same pair from sketchers website. They feel great, the problem is within a couple of months they are all falling apart at the seams. Standing and walking on concrete floor 8hrs a day, 6 days a week I need good foot support, which these seem to be, I just wish they would hold up longer than just a month or so. Tried downloading pictures. Would not work”
