“Purchased a pair of Skechers Elent Velago shoes. Within 5 months of moderate wear the upper above the toe area began to split which then turned into holes. The so called 'leather' is extremely thin and is just not durable enough for use in a shoe.
It's a real shame to use a poor material in what would otherwise be a very comfortable.”
“I have purchased Skechers for years, because of the wide foot option and the memory foam. But for years now the quaility of the shoe has declined so much, that my last pair lasted just a month before the side of the right came apart. When I asked for an exchange they said I needed a receipt, which I did not have. From looking at the sole you could tell barely used. Not buying another pair, EVER.”
“The running shoes which i bought from skechers got torn within a month. When asked for echange/refund the customer care puts the blame on me and refused to give exchange or refund. I feel that i thoroughly deserve to get a exchange/refund, but the customer care people denied twice. I feel this is injustice. I have written to them again and waiting for their reply.”
“Customer Service Really bad, Skechers fell apart while walking, I'm disabled could have been hurt badly! Called The Skechers company 2x BAD customer service”
“It was the worst shoes ever. I bought a pair for my husband for Christmas. It caught a lot of small stones in the heels so he had to remove them often while he was walking as it was very uncomfortable to walk. He said it is the most annoying shoes and he never wore it again.”
“It is embarrassing to walk into a shoe store with size 11 ft and find that there are only two size 11s in the entire store that would fit a woman and they aren't wide enough to fit my feet. I don't mind spending good money on shoes but I resent being forced to shop online when nine times out of 10 I would have to send the shoes back because they don't fit correctly.”
“I went to the store in dec first time someone actually told me how to redeem points and what it's good for. So conveniently my 13580 points disappears and i called they said if u don't register the account within 6 months they take the points away. No one ever explained it he said well it's your responsibility to look at ur emails whattttt rude and got no where. Asked to speak to a supervisor and conveniently no one available. At least Nike and Adidas takes care of their clients.”
“I went to the store in dec first time someone actually told me how to redeem points and what it's good for. So conveniently my 13580 points disappears and i called they said if u don't register the account within 6 months they take the points away. No one ever explained it he said well it's your responsibility to look at ur emails whattttt rude and got no where. Asked to speak to a supervisor and conveniently no one available. At least Nike and Adidas takes care of their clients.”
“Your steal toed boots are sub par. I've had them for 2 months now and the soles have worn out and leak through. Here in oregon working in mostly rain Your work boots were comfortable as your tennis shoes are but your work boot are less desirable. I hope in the future your design team could consult with actual men or women who Work long hours in different kinds of weather and design a work boot fitting their needs. Respectively Ervin Wade...”
“2019 I bought a pair of sneakers and a pair of walking shoes.No problem, still doing fine.The memory foam helps my feet and I can shop and walk comfortably.
I bought these shoes at Nex Mall.”
“I had a pair of running shoes that fell apart in 30 days.
I bought a pair if working shoes that said extra wide but they were not. The stitching also started coming apart in the eyelits within 2 months. No more Sketchers for me!”
“I bought shoes at 20 march 2021 and my shoes soul was destroyed so i am very disappointed that monitoring team rejected my shoes in 9 months shoes is destroyed and it is very expensive. Dont buy shoes from SKECHERS.”
“Try to return an item, cant do it. You cannot print return labels. Then try to call them, been on the phone for 37 minutes and holding. If you cannot run you business properly then shut it down. DO NOT BUY FROM SKECHERS”
“I had worst experience to buy sketchers Shoes, by the use of 1 month or less the skin is Pilling of, and shoes started broken. The most disappointing thing is this I bought it from Sketches Shop in Ajman City Center. Not from any other seller. Believe me it really hurts when you spend AED 429 to buy a pair of shoes, and it behave like that. 😡😡😡”
“Skechers are the worst quality trainers i have ever purchased.
I'm talking honestly, they have been a really disappointing and i will never buy them again. The cost of them only adds insult to injury...avoid at your cost, i say!
The only thin i will say as a positive is they are quite comfortable. But they split within weeks...NEVER AGAIN SKECHERS.”
“Very bad experience with shoes, bought for my daughter all sides are ripped in 3 months. Pathetic quality. Even i gifted to my niece she faced same issue very embarrassing situation.”
“I will never by Skechers again. I'll also post this on Facebook. Don't like big companies that can't take care of their customers when there's a problem. Bought Skechers for years, I got one defective pair and they refuse to exchange them or credit me for another item. I didn't even ask for my money back I just wanted some shoes. Funny how they have my name, address, phone number, email address but can't look up the shoes to verify that I purchased them from there. Plus they say Skechers on them. Amana appliances had bad service and after they ripped me off it's funny how they went out of business about three years later. You guys are on the same track. I Hope you fail!!!! Your service questionnaire below is a joke too, I went in the store and talk face-to-face and they said it's store policy not to accept a return without a receipt, none of it's applicable.”
