“I have bought a pair of sketchers shoes due to some medical condition. In Pakistan which costs around 10,000 Rupees and its the most expensive shoes but I still went for it upon medic’a recommendation.
The shoe came apart after only 3 days of purchase which was very shocking for me and after complaining to local store then sent it to repair and the repaired shoe also came apart, after complaining again they replaced it with a new shoe which i have barely used for 4 days and it is coming apart as well. I am highly disappointed in sketchers, they are ripping of people in the name of quality however, the quality is worst than any local shoe.”
“Started falling apart after 3 weeks! A loose thread near the front toe at first, and then a small hole started forming! I had only worn these around the office! These were sitting in a box for 2 months so you would not allow me to return them.
This was my 3rd pair of Skechers this year (and ever) and sad to say because of this experience - both with a faulty product and how it was dealt with - you have lost me as a customer! Faulty products happen - this was probably only missing a bit of glue - BUT its how you deal with them that makes the difference!”
“My husband and I bought a pair each within a month the sole on one shoe each came unglued from toe to the middle of shoe. It sucks because they were really comfortable. Will not buy another pair.”
“Sketchers has ripped me off really bad. I bought a pair of shoes & sent them back to get a new size. They disappeared! I got no refund. I don't recommend this company to anyone! They will rip u off the first chance they get.”
“My mother and I visited the Sketchers outlet on Tuesday. We had the best service. The girls were so kind and helpful. Mari and Hayley were delightful even though they had been there since 5 am.!
We will definitely return. Thank you!”
“3 months old and sole and shoe separated, after looking at reviews this seems to be a common problem .My wife and I have many purchased many of your brand, my local store said they only warranty for 30 days. Done with sketchers.”
“My latest pair of slippers are terrific. The kitty cat ones. They are wide enough for my little fat feet and sooo comfortable.
Great slipper. Stylish also. Adoreable.”
“I love these shoes, however given that these shoes are made in China, I will no longer have these in my house. Shift your production to Viet Nam or face a boycott. I'm one, but my friends will support me.”
“I have a membership, since Christmas I I was looking for a size 3 for one of my grandchildren. I had gotten all 4 of them, would have been 5 including their mom and dad just because my husband and I loved loved them. Anyway I finally found them at Skechers outlet at Greenville on Wedsday March 9. They had only 1 pair, I had also had found them from my Skechers email but it was same shoe wrong color. BUT if I had used my email account it would have taken off 20% and the price was 32.99. Also it said this price could be used in store. Well went in store, found the shoe in right size and color (and of course they only had 1 size 3). I took it up to the counter to purchase it and she said I did not have that membership with them, I pulled up my email account showed her the account, she said it wasn't showing up on her iPad!! So I guess I paid for what?!?! Same shoes cost me 56.00. And all she or her answer was I can "Refund Your Money" like that helps when a six year old is the only one that didn't get Christmas gift!! And. I. Had. The. 200pts.. on my phone. So what is the deal, or was it a scam at Christmas time to get more money from me? We hav 11 pairs of sketches. That is out of 9 people. Love the shoes, hated the service!!”
“PURCHASED 4 PAIR OF SKECHERS IN 1 DAY. "FOR ME", I NEVER BUY ANYTHING FOR MYSELF. OK, 1 PAIR IS A PAIR OF BOOKS WITH ZIPPER ON THE SIDE. THE SKECHERS STORE DID NOT HAVE MY SIZE ONLINE OR IN "ANY" STORE SO THE ASSOCIATE RECOMMENDED AMAZON. WHO WOULD HAVE THOUGHT? BUT THEY HAD THEM. ORDERED ON 1-24-22, GOT 1-27-22 ON 3-1 NOTICED THAT WITH NORMAL WEAR AND TEAR THE SOLE'S WERE PEELING AWAY. LESSS THAN 5 WEEK, BUT TOO LATE TO RETURN TO AMAZON. I HAVE BEEN EMAILING SKECHERS TO HELP, THEY ALWAYS ANSWER THEY RECEIVE THE EMAIL AND A COUPLE OF DAYS LATER THEY SEND ME A SURVEY AS TO HOW WELL CUSTOMER SERVICE DID. "BUT" THEY DID NOTHING. NO RESPONSE NOTHING. GUESS ONCE YOU GET BIG AND SELL TON'S THE PEOPLE THAT PUT YOU THERE DON'T COUNT ANY MORE. WELL STILL WAITING AND SENT ANOTHER EMAIL YESTERDAY AFTER I GOT YET ANOTHER SURVEY STATING THE 1ST WASN'T DONE YET. UGGGGHHHHH I WANT MY SHOES FIXED......”
“VERY, VERY DISAPPOINTED with my last two pair of Sketchers shoes. This the last time I plan to buy the Sketchers brand. The last pair I bought, BRENNEN ATHLETIC SHOES, is the worst shoe I have ever owned. I hate the MEMORY FOAM. It crushes down to nothing. I bought what I thought was a medium and it arrived as a relaxed fit. Most of the men's styles I found available in my size 12 were either relaxed fit or extra wide. I purchase mine from Target.com and will never do so again. These are horrible, not true to size in my opinion, and I have been buying the same size for years. No more shopping for SKETCHERS shoes for me.”
“Since finding Sketchers shoes and insole supports, this has been a game changer for me. The comfort, the support, the durability is beyond a doubt, perfect. I used to feel every step I took, every pebble I walked on, and every curb I climbed but, no longer. I have waited a long time for a shoe company to invest in what the consumer needs, not what the company Banks want. Sketchers is changing the quality and comfort of everyday shoes and, it’s brilliant. I highly recommend Sketchers shoes to anyone but in particular, anyone who is suffering from lack of arch lift and total comfort. If you don’t find comfort in what you buy from Sketchers, I’ll fund your refund!!!!”
“Husband bought a pair about two months ago and has only worn them to church and town. The rubber soles are coming off of the bottom. This is a very dangerous situation when you don't have 100% feeling in your feet because of diabetes and a stroke. You. can not rely on these shoes being sturdy and giving you good support with the bottom falling off all across the sole. I will not buy a pair of Skechers again!”
“I own 4 pair of sketchers. Had to return one pair when they came apart after one washing. Was told by Customer Care that the cause of the shoes coming apart was due to excessive ware. I explained that I never ware any pair of shoe more than once every 4 days. I also own 2 pair of New Balance and a pair of Nike shoes. This is the first time I have to contact Sketchers and was really happy with there shoes. These shoe were purchased less than 7 months ago. When I stepped in what a dog owner had left behind and could not clean the tread my water and a brush I tried washing them in my washer. The shoes said they can be machined washed. The nice person on the phone checked my purchase and told me they would replace the shoes. When I return the shoes I was informed by Customer Care that after review the shoe had excessive ware. Enclosed is a picture of the shoes after one washing. It appears that there was no or not much glue used in manufacturing. Any help you can give me would be appriciated. Sincerely Lenard Lewis”
“Went to the Skechers in N CONWAY NH today and a huge thank you goes out to Jessica for her customer service! She went above and beyond to help us! She is such a great asset to the company and an amazing person for all the help she gave us. Because of her we will be back!”
“Bought a pair of 100 dollar leather shoes, the soles are made of rubber with a different rubber inserts around the edges all of which are delaminating. I have rarely worn them, And will Never
purchase another pair THEY ARE POORLY MADE .1”
