Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

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“I ordered a lap top but the notification says that are sending a mouse and not a computer even although I told them this is the wrong item as soon as I saw this, but no credible response and so far nothing delivered in any case.”

Helpful Report

Posted 3 years ago

“Ordered in July. Payment processed. Still waiting in Dec. I'm told its too late for a refund. WTF??? Wish is a scam and a rip-off. Wish I had known it was a chinese site before I ordered. Do NOT use Wish!!!”

Helpful Report

Posted 3 years ago

“I ordered some swimming shorts size medium,turned out fit a 10 year old and price was 2 pounds 53 p ended paying 9 pounds absolutely false advertising”

Helpful Report

Posted 3 years ago

“thieves,rats,DON'T ORDER ANYTHING FROM THEM,DON'T SAVE PAYMENT DETAILS,THEY WILL STEAL FROM PEOPLE,DON'T ORDER ANYTHING FROM THEM,NOT RECOMMENDED AT ALL”

Helpful Report

Posted 3 years ago

“I have not purchased anything for months in the last 2 days they have taken money from my account for $490 and $499 almost $1000 gone right on Xmas bank can't do anything till after Xmas can't get hold of anyone at wish.com make sure you delete any payment details”

Helpful Report

Posted 3 years ago

“Pretty simple review. DONT EVER ORDER ANYTHING FROM THE website Wish.com. Very inefficient organization. My item was delivered past Christmas and was promised before. I now have no use for the item since not delivered on time. And when you try to reach them there is no contact information. Only a automated online agent with rote responses...WHERE NOTHING IS ACCOMPLISHED..This was my 1st time ordering anything from this site and it will be my LAST.”

Helpful Report

Posted 3 years ago

“Wish.com is a platform for scamming customers with no consequences. And their support is more like a support for sellers, not for customers. I purchased a foldable playpen with 16 panels for my baby. The seller posted multiple pictures of it and included dimensions of the panels. When adding an item to your basket, you could choose how many balls it should come with. I chose a playpen with 100 balls. Then, a month later I received only the balls and contacted the support. Surprisingly, the support advised that the balls is the only thing that i was supposed to receive. They ignored the fact that the name of the product was “Foldable Baby 16 Panel playpen”, and that the pictures and description were misleading. It was clearly a scam and misadvertisement, because a) the product is now removed from the website; b) the price point - nobody would pay $40 for tiny plastic balls. The balls are sold by other wish.com sellers for $5. No other platform (like Amazon, ebay, aliexpress) would support the seller who is scamming the buyers. But Wish has another priorities.”

Helpful Report

Posted 3 years ago

“Wish is not credible, they use fedex who did not deliver my items but marked it delivered. After checking video footage they never delivered anything. Wish is showing it was delivered and their sorry automated system will only tell you its delivered and fedex is even worse. I have video cameras which shows they didn't deliver nothing so now I'm out my money, no gifts and 2 days till Christmas. If you purchase from them your doing it at your own risk.”

Helpful Report

Posted 3 years ago

“Ordered a matching track suit top & bottom. Asked for medium, too small, followed their instructions for returning goods the same day they arrived. They didn’t reply, tried numerous times & still have not replied. Poor quality goods, overpriced & only answers with automated replies.. now I am stuck with goods I don’t want & wish to warn others - beware!”

Helpful Report

Posted 3 years ago

“Wish I never heard of Wish! I ordered an electric meat grinder with a delivery date of 7 December 2020. On 30 November 2020, I received an email stating that my order had been delivered. It had not. I tried to log into my account to report it, but couldn’t access my account so tried the password reset link. No reset link ever arrived. Despite me trying again a few days later. The response from wish was wait 24 hours. I had already waited 72 hours. I contacted them again. The response was “Try logging in using a different email address”. I have been contacting Wish every day since then requesting either the item I paid for a a refund. 21 days later after providing my order reference number/ my email address used on the account and screenshots of the undelivered item multiple times, I received an email telling me to log into the account that I cannot access to provide further information. 22 days later, no meat grinder, no refund.”

Helpful Report

Posted 3 years ago

“Delivery is very slow. I just discovered they ordered it from China and takes more than 2 weeks for delivery. Tracking no. given by Wish is not recognised by the Swiss post which asks for 18 nos. I am given only 11 nos. by Wish. No update emails as promised upon giving and paying the order. NEVER AGAIN WISH”

Helpful Report

Posted 3 years ago

“Read you are a scam and deliver things that don't come o have about 1000 dollars of merchandise that never got delivered and stuff that is way past due...called your head office in the states just to find out their are no customer service..greg”

Helpful Report

Posted 3 years ago

“I made one purchase on Wish.Com,but several other items had been included in my only One order and already charged to my credit card I have been going back and Fort with the Wish Customer service robot for 3 weeks with absolutely no result. Furthermore the items charged to my credit card never arrived. Do Not disclose your credit info.”

Helpful Report

Posted 3 years ago

“I recd the wrong product. No one is answering my request for refund. I have sent pictures of what I should have recd and what I actually received...terrible service. Hope I get my money back.”

Helpful Report

Posted 3 years ago

“My order was due in 2 weeks, 4 weeks not arrived. Quick refund but why no notification it was never coming? What a waste of time.”

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Posted 3 years ago

“I ordered 3 pictures and two arrived which were great. After chasing the other one they tell me it was delivered at the same time. Well it wasn’t. I have been explaining this for weeks and they are basically calling me a liar all but in name. I am disgusted and you cannot speak to a human and they take days to reply.”

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Posted 3 years ago

“scam ,Avoid..This company is a fraud and should be banned. Strung me along for months,and than I could not make a claim on pay pal .I trusted these guys when they said they would send my glove, Absolute Mongrels Scam .Lying Con”

Helpful Report

Posted 3 years ago

“Increased Price AFTER Checkout; No Refund I was charged $66 for a product that was supposed to be $0.75. I didn't realize it until I received my shipping notification. Went back and forth with "customer service" for 3 weeks, but they refuse to acknowledge my requests for a return/refund. Complete scam. Already filed a complaint with the BBB and I'll be doing a charge-back as well.”

Helpful Report

Posted 3 years ago

“Never order from this company. Items not received and cannot track the item! Wish is a scam! Stay away form this company.”

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Posted 3 years ago

“Placed with Wish for 3D panel. Item never received but I received a refund for shipping charges. Wish failed to refund $92 for item never shipped.”

Helpful Report

Posted 3 years ago

Wish is rated 1.2 based on 3,682 reviews