Wish Reviews

1.2 Rating 3,682 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Wish deliver? How long does Wish take to deliver? Does Wish deliver on time? How is accuracy and good condition of items delivered by Wish?

Returns

How is Wish returns process?

Customer Service

How can I contact Wish? How quickly does Wish resolve customer queries?

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How quickly does Wish resolve customer queries?

Helpful Report

(4 years ago)

Greater than 54% of reviewers feedback is Wish takes over a week to resolve customer queries.

Helpful Report

(4 years ago)

64.27%

Industry Average

“ Thank goodness !! Because that might be a big problem when trying to contact a real person at customer service, for help because that is Non existing !! I don't care for the long waiting time between ordering and receiving the items. ”

- Anonymous

“ Honesty, I’ve had pretty good luck & service for the times I’ve bought from Wish. ”

- Bigdaddy in Chi-town.

“ I was charged for 2 items totalling £80/45p but I then received an Email saying these items were not available at the price advertised I could have a refund or credit I chose the refund direct to my bank account ,unfortunately this still has not happened , but I have been charged again for one item £48 , I ordered at least 10 items but have not received any of them !!! Plus I am about £200 out of pocket !!! What is happening , I for one will not be using Wish in the future ,I would not recommend them to anyone looking for reliability of prompt service or delivery David I Halls ”

- David I Halls

Wish Reviews

Customer Service - Average