Login
Start Free Trial Are you a business?? Click Here

Bali Holiday Secrets Reviews

4.9 Rating 529 Reviews
98 %
of reviewers recommend Bali Holiday Secrets
Read Bali Holiday Secrets Reviews

About Bali Holiday Secrets:

Let me help lower the risk of something going wrong during your Bali holiday. After years of passing on insider tips to family and friends, I'm sharing my local knowledge about money, transport, attractions and day tours.

Transfers from Bali Airport to your hotel or villa are easy if you book ahead. Remove the stress from arriving at Bali Airport and book a private car and driver to personally meet you and get you to your accommodations quickly and easily. Be met on arrival by one of my personally vetted, English-speaking drivers and receive comprehensive, detailed instructions on navigating the airport and making contact with your personal driver straight after booking.

Our day tours get rave reviews because my network of local drivers is second to none. I have personally vetted all the drivers I work with. They text me when they pick you up and again when you have been dropped off at the end of the day. I also email your driver’s name, profile photo, vehicle photo and phone number beforehand to ensure your safety and provide confidence. They are all incredibly knowledgeable and make amazing guides for your day tours around Bali.

Visit Website

Write Your review

Bali Holiday Secrets 5 star review on 14th November 2024
Kirsten J
Bali Holiday Secrets 5 star review on 14th October 2024
Rick R
Bali Holiday Secrets 5 star review on 3rd September 2024
Neil S
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 7th August 2024
Shauntelle A
Bali Holiday Secrets 5 star review on 6th August 2024
Peta
124
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Our driver Samsul was waiting where we were expecting to meet him, I sent him a photo of us and so he actually recognised us as we missed him initially. Lovely guy and nice car. Highly recommend.
Helpful Report
Posted 2 years ago
Thank you for you review Denis - it really is appreciated and makes a difference.
Posted 2 years ago
Michael…My wife and I can’t begin to thank Wayan Wis enough for the 3 day trips to Lempuyang Temple (Sunrise), North Bali and South Bali that he recently took us on. Wayan was always on time, helped us plan our daily itineraries, patient to allow us to fully enjoy each stop along the way, eager to share information about local Balinese culture, customs and way of life and, in general, Wayan went above and beyond to ensure each day was extremely special for us. Wayan took many spectacular photos and videos of us together (which is a challenge as a couple) that will forever remind us of the many beautiful temples, waterfalls and Bali sites that we visited. We also want to thank you for all the helpful Bali Holiday Secrets website information, your early comments/advice on our proposed itinerary but, most of all, thank you for choosing Wayan as our driver for our Bali day trips!!!
Bali Holiday Secrets 5 star review on 28th September 2022
Helpful Report
Posted 2 years ago
Wow! Thank you so much for making an effort to write such a fantastic review, Ronald. It really does mean a huge amount to all of us, and especially Wayan. I posted the review link in our driver group chat and he's got a grin even wider than usual! Getting feedback like this means the world to all our team, because not only are we getting their incomes back but their self-respect gets a huge bump by having these reviews in the public domain. We are so pleased you had such a great time... until the next trip, safe travels.
Posted 2 years ago
I highly recommend Michael and his company to others - the support we received, as well as the ease of communications was excellent and they went way above expectations to make our holiday a truly memorable one The book8ng do the private drivers and guide was effortless and easy to do, and I would recommend this to others and also my friends and family
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 2 years ago
Our driver was kind, funny and was a lot of help
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. We don't charge extra for either kindness or humour :)
Posted 2 years ago
Reven was great driver
Helpful Report
Posted 2 years ago
Excellent experience. Our flight was delayed but our driver waited for us patiently for no extra cost and was very welcoming and friendly. Offered to stop for food and drinks if needed.Comfortable car with air con and water provided. Highly recommended.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 2 years ago
Wayan and Michael made Bali one of the highlights of our SE Asia trip! Michael was easy and informative to work with and kept me informed of changes while answering all of my questions I had prior to the trip. Wayan was a great driver and knew the roads well. I was so thankful to not have to drive thru the narrow and busy Bali streets. Furthermore, he was informative and knowledgeable as a guide and taught us alot on Bali customs and history while giving us suggestions for places to go. Bali Holiday Secrets was great to work with and most importantly trustworthy, upfront, and professional!
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 2 years ago
Gede is an excellent, very committed, very professional driver. Came on time, kept us informed and updated without putting any pressure while waiting. Waved more than once to make sure that we are recognising each other. Greeted us with a big smile The car was clean and smelled good. Driving was very smooth and kept us informed during the journey to hotel. Answered very politely and honestly about the recommend places. My husband and I were very concerned about fake companies here and the standards. However Gede was very professional and super nice and made a great first impression on behalf of the balinese. Thanks a lot, we highly recommend this company.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 2 years ago
Professional service. Quick & easy booking system. Driver polite, professional & knowledgeable with a good level of the English language.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 2 years ago
Fantastic service, great communication and really made arrival easy!
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 2 years ago
From start to finish our experience with BHS for our airport transfer has been amazing. Great email correspondence with Michael and swift whatsapp response from Gede Ardi on arrival. He had to wait for 1.5hrs for us to get through customs but was so patient and happy when we got through. He was easy to spot and was so helpful and chatty on the drive to Ubud. We felt safe and in such good hands. Wouldn’t go with anybody else. Have already booked our return trip with him! Highly Recommended!!!
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 2 years ago
Good driver, clean car.
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to write us such a positive review, we really do appreciate it. Safe travels, and we hope to see you in Bali again someday.
Posted 2 years ago
Could not recommend highly enough!! Our pick from airport to our accommodation was seamless and our driver extremely nice and helpful. We also booked a day tour and once again we had same driver taking us and taking our photos and chatting about life in Bali. Fantastic service from booking right at the start to finish.
Helpful Report
Posted 2 years ago
Had booked a driver for 3:30am for a 2hour journey to Lovina for an excursion starting at 6am. (I left 30mins extra just in case). We waited outside our hotel, it got to 3:40am and I rang the driver, he said he had to ‘wait for the car’ from his friend, he said he’d be 20 minutes. Got to 4am, still wasn’t there and I was very aware we needed to leave ASAP to be in time for our trip. Rang again and he turned up at 4:05am. The journey was bad, reckless (more than usual in Indonesia) driving, through torrential rain, winding roads and fog, we had to tell the driver to slow down, even if it meant we were late for our trip. Created a huge panic and stress early in the morning, that set a bad tone and mood for the rest of the day. Do not recommend if you need a driver for a specific time, maybe would be ok for a casual trip or tour starting at 9am, but be aware that the drivers may be late so don’t book anything for any specific times. Was very disappointed with this service after choosing the company based on good reviews I read.
Helpful Report
Posted 2 years ago
Hi Lewis - please allow me to apologise unreservedly for your driver being late for your early morning departure. If I had known earlier I would have compensated you for such poor service. I have spoken with the driver involved, and he has no excuse - he simply woke up late and it did;t give him enough time to arrive at the requested time. The 2nd issue is that he did;t tell me or the dead of transport that he was late for your booking, which means we didn't hear about it until now. We have made it a policy to only give the early morning starts to our more senior and experienced drivers. We do several early starts every week, including Mt Batur and Lempuyang Sunrise Tours without a hitch. Again, my sincere apologies for the inconvenience, thank you for your valuable feedback and please know we have updated our policy and systems to ensure that this does not happen again. Safe travels, Michael
Posted 2 years ago
Excellent service and information provided by Michael making our arrival in Bali very easy. Our driver Aryan was very courteous and helpful. We will use this service again on our next visit to Bali.
Helpful Report
Posted 2 years ago
Thanks for the review Robyn, very much appreciated.
Posted 2 years ago
Hi Michael, Just wanted to thank you for a fantastic day, our guide Ketut was amazing, very courteous and knowledgeable about the places we were visiting. I was extremely glad that he escorted us through the monkey park as well as it made me feel more comfortable 😂 (I’m not very brave) All in all I couldn’t not fault the service and friendliness of Ketut or your company when booking, super efficient, keep up the good work
Helpful Report
Posted 2 years ago
Thank you so much for the review Christina. I'll pass on your comments to Ketut.
Posted 2 years ago
Our first time to Bali and we booked a day tour/driver through Bali Holiday Secrets. Our driver Gede Suardika was great, he was at our hotel early and let us know he had arrived and was waiting through WhatsApp. During the day he answered any questions, was a great tour guide and had a good laugh. Nothing was trouble, extra stops for photos or a few groceries on the way back to the hotel. His van was clean, bottled water supplied and a great folder with some good Bali info in the back of the seats. When we head back to Bali I will be asking Balia Holiday Secrets for him again.
Helpful Report
Posted 2 years ago
Thank you so much for your review, it really is appreciated. I'll pass on your comments to Gede.
Posted 2 years ago
We're so pleased we booked this.. the airport is still a bit of a pickle to get through after covid etc and it was a massive relief to have our driver, clearly signed and patiently waiting.. he was beyond helpful and lovely (as most Balinese are) and I would book this again in future. There's a throng of drivers waiting, so I feel it's very worth it to have booked this before hand.
Bali Holiday Secrets 5 star review on 15th September 2022
Helpful Report
Posted 2 years ago
Thank you so much for your review and the photo, it really is appreciated.
Posted 2 years ago
Everything was super smooth with being picked up at the airport and taken to our destination. Our driver even took us to the other terminal so we could go to left luggage. I did however find the booking form a bit confusing because you have to say which region of Bali you are going to but there is no map or guidance.
Helpful Report
Posted 2 years ago
Thank you so much for the review Matthew. I am sorry you found the booking form confusing, which is perplexing to me, as our airport transfer customers have the address and location of their destination. I'll ask other customers and see if I can resolve this as we pride ourselves on making things as simple as possible. Appreciate the feedback.
Posted 2 years ago
Everything was so easy using Bali Holiday Secrets to book our driver, Michael's communication via email was great, quickly confirming pick-up time, location and providing our driver's contact details. Wayan is the best driver we've ever had, he picked us up at 4am (!) And safely drove us two hours to Pura Lempuyang for sunrise. After that we drove to Tirta Gangga and Wayan took lots of photos for us, and then we drove all the way south, getting to our accommodation right on time. Wayan is 10/10 excellent, would definitely recommend
Bali Holiday Secrets 5 star review on 15th September 2022 Bali Holiday Secrets 5 star review on 15th September 2022 Bali Holiday Secrets 5 star review on 15th September 2022
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review Olivia, it really is appreciated. I'll pass on your comments to Wayan (his photography skills are excellent :)
Posted 2 years ago
Bali Holiday Secrets is rated 4.9 based on 529 reviews