“
AVOID AT ALL COSTS IF USING A BUY A GIFT VOUCHER.
We had our experience booked and then 2 days prior it was cancelled due to the car failing its safety checks. The company will now not re-book us as the voucher will be 'out of date'. Absolutely not our fault that the car failed its safety checks but we have to miss out. Customer service is absolutely disgusting.
”
- Anonymous
“
They absolutely are - so be warned! You will not get any reasonable level of customer service and you literally cannot contact them if you have any problems from 5.
”
- Steve Collis
“
Terrible customer service as the only cars available we had to pay more for! We decided to give them benefit of the doubt and re book (which we couldn’t do on the day) had to ring the office which actually took me day’s to get through.
”
- Anonymous
