“What was advertised is not what was received. You have to buy all the amps individually do not buy from this company find a company who would sell you a product different from what was advertised. Now I have to buy the plugs individually. Avoid if you look at the picture i certainly didn't get that at all”
“fedex was to deliver my package was text to say package to be delivered 03/10 waited in all day was not delivered emailed 04/10 package was to be delivered 04/10 between 830 1230 now 12 15 no package”
“Price of my order was good though the wrong items were delivered. So now I have to take time off work for the collection of the wrong items and then again for delivery of correct items. Being self employed means their mistake has cost me money…”
“I ordered and paid for three items
2 smoke detectors and 1 heat detector
Only the heat detector was sent and when I queried it by phone and email there has been no response
DO NOT USE THIS COMPANY”
“ABSOLUTE JOKE OF A COMPANY! AVOID AT ALL COSTS, MY ITEM ARRIVED DAMAGED AND CUSTOMER SERVICE WAS POOR, HAD TO KEEP CALLING THEM TO FIND OUT WHAT WAS HAPPENING, EVENTUALLY GOT A REFUND 2 AND A HALF WEEKS LATER AFTER CONSTANT CHASING”
“I was supplied a used and consumer box along with wrong RCBO INSTEAD OF 6A RCBO I was sent 3 16 A RCBO when I returned I was told that consumer box was sent from our warehouse as we can trace the serial no but RCBO were not sent from our warehouse
So they accused me as if I have bought these RCBO FROM SOME where else and sent it them I have not been refunded for these RCBO”
“I ordered fans and controllers. I phoned to confirm both items were in stock and was told they were and that I would get them in 2 days which would have been fine.
Nothing arrived I phoned and was told there were no controllers and was told it would be weeks before they would be in. As the controllers were the ones that suited the fans this caused me no end of problems.
I still do not have my credit for the controllers.”
“BUYER BEWARE!! FedEx failed to deliver my item, they then shipped it back to electrical wholesalers 4u, who signed for the returned package but, despite non of this being me fault, I am still waiting for my refund. My emails we’re not responded to and on telephoning I was told refunds take 10 working days. What an awful negative shopping experience I have had. Order from another company people, so many selling the same products.”
“Still have not received items despite being told by FedEx that it would arrive before 1140 on 20/07, then by 1800. Sat in all day waiting. Now waiting for arrival on 21/07 as FedEx stated delivery by 1140 again. Still hasn’t arrived. Really annoyed as I have an electrician booked and still no items. As well as sitting around all day as FedEx won’t allow me to change dates or method of delivery.”
“I received emails advising that my package had been delivered by DPD with a reference number. I did not receive the package. The dpd reference tacked as being delivered. I contacted the retailer several times by email on their published email address twice advising of the situation. I have not had a reply to any of the emails.
Absolutely abysmal customer service. I would not deal with this company again.”
