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Fine Food Specialist Ltd. Reviews

4.7 Rating 352 Reviews
91 %
of reviewers recommend Fine Food Specialist Ltd.
4.7
Based on 352 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email
Read Fine Food Specialist Ltd. Reviews
Visit Website

Phone:

02076272553

Email:

drogo@finefoodspecialist.co.uk

Location:

Unit 337, Distribution Block B,
New Covent Garden Market,
London
London Borough of Merton
SW8 5EQ

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making of fine foods is a professional business one that can make a difference
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Posted 11 months ago
Ahh thank you for your 5-Star review, we are so pleased that we have made a difference to your entertaining. We look forward to your next orders with us.
Posted 10 months ago
I was delighted to find proper French Puy lentils. Iā€™m looking forward to using them!
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Posted 11 months ago
We are thrilled to read your 5-Star review, thank you for taking the time to review us. We hope you enjoy your proper French Puy lentils, we can assure you that these are the best. We look forward to your next orders with us :)
Posted 11 months ago
Perfect wagyu. Perfect service as always. Thanks.
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Posted 11 months ago
Music to our ears reading your 5-Star reviews on our company and wagyu steaks. Thank you for taking the time to review us, we are thrilled that everything was top notch, this is what we aspire to every time, making our customers 100% happy.
Posted 11 months ago
Very efficient, well packaged with excellent clear instructions around how to handle frozen and partially frozen foods
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Posted 11 months ago
A pure joy to read your 5-Star review, thank you for taking the time to write this. We are thrilled that our information card on frozen items was useful and that everything in your order was top notch. We look forward to your future orders with us :)
Posted 11 months ago
Delicious foie gras. I was updated with delivery dates and times.
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Posted 11 months ago
Thank you for your 5-Star review. We are so thrilled that everything was as expected and that the foie gras was delicious. We look forward to your next orders with us :)
Posted 11 months ago
Very fresh exquisite products
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Posted 11 months ago
A joy to read your 5 -Star review, we are thrilled that everything was spot on. We look forward to your next orders with us :)
Posted 11 months ago
Well packaged, wanted before Christmas as was next day but arrived shortly after. Tasted lovely too!
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Posted 11 months ago
Website is easy to use - hoped for packaging to be a bit nicer when you're paying for such an expensive steak. Remember, it's an experience.
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Posted 11 months ago
Oh goodness, this is the first complaint we've had on our packaging not being nicer. We try and be as eco-friendly and sustainable as possible. Primarily we sell our products as ingredients and offer gift set experiences such as our: Wagyu Steak Experience Gift Set https://www.finefoodspecialist.co.uk/japanese-wagyu-steak-experience-gift-set or our Wagyu Steak Experience Gift Set https://www.finefoodspecialist.co.uk/wagyu-steak-experience-gift-set?___store=default&refSrc=4764&nosto=nosto-page-product1
Posted 11 months ago
Amazing Wagyu steaks. Just perfect. Delivered on date specified and packaged perfectly to ensure arrived cold. Looking forward to ordering again. Thanks
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Posted 11 months ago
Wonderful to read your 5-Star review, thank you for taking the time to write this. We are so thrilled that everything was top-notch quality and that you found our Wagyu steaks to be AMAZING & PERFECT. This is what we are always striving for at Fine Food Specialist, for happy customers 100% of the time. We look forward to your next orders with us :)
Posted 11 months ago
The rhubarb sent was 4 months out of date emailed on the day but still no response in terms of apology,refund or replacement but have received this request for a review brave move; I have now received refund but no replacement/ compensation for out date product which I didn't get to try so I'm in worse position than if I not ordered it in first place I'm left disappointed
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Posted 11 months ago
We're so happy we were able to sort out the issue with the rhubarb jelly. Apologies we didn't get back to you straight away, as stipulated in our automated reply our office was shut on the 28th December.
Posted 11 months ago
Very good quality. Thanks!!
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Posted 11 months ago
Exactly what we strive for, our customers this happy 100% of the time! Thank you for your 5-Star review and for taking the time to review us. We look forward to your next orders with us :)
Posted 11 months ago
Great quality Charcuterie. Looking forward to them having the Clementine Mostarda back in stock.
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Posted 11 months ago
Thank you for your 5-Star review, we are thrilled that you loved your charcuterie. We look forward to your next orders with us :)
Posted 11 months ago
From first contact via the website and a couple of phonecalls to delivery of the items in time for Christmas, and the packaging, I received fantastic customer service, so thank you to all the hard workers at Fine Food Specialist who went the extra mile at a particularly busy time of year for the business. The quality of the food is quite something and my mum and I had a wonderful Christmas meal together. I surprised her with the menu on the day so she had no idea what to expect, and we enjoyed Alba Truffles, and Wagnu fillet, alongside various condiments and baked goods. I particularly recommend the Handmade White Truffle Butter, it's delicious with Italian Tagliatelle. We added shavings of Alba truffle and Parmesan, although if you're on a budget then it's delicious just with parmesan, and makes for an elegant meal that's ready in about ten minutes. The recipe videos on the website are particularly helpful, and I followed the Wagnu Fillet Steak and Mushroom Salad with Baby Leaf Salad recipe, resulting in a very tasty meal, and again, it didn't take long at all and was ready in minutes. As a special treat, it's wonderful to try some high-end foods, and made for a really special Christmas. I hope to be a returning customer soon, and thanks again guys, my mum and I were over the moon!
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Posted 11 months ago
What a joy to read your wonderful 5-Star review, a huge thank you for taking your time to write in such detail. We are so thrilled to read that our products enabled you and your mum to have a superb, delicious and memorable Christmas, it certainly sounded like it was a fabulous culinary experience! This is what we are always striving for at Fine food Specialist, to have happy customers like yourself 100% of the time. We very much look forward to your next orders with us :)
Posted 11 months ago
GREAT SERVICE
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Posted 11 months ago
Thank you for your 5-Star review, we are thrilled that you found our services to be top-notch! We look forward to your next orders with us :)
Posted 11 months ago
Ordered Foie gras, which arrived quick. Expensive but worth the taste!
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Posted 11 months ago
Thank you for your 5-Star review and for taking the time to write this. We are so happy that the foie gras was delicious and worth the expense. We look forward to your next orders with us :)
Posted 11 months ago
In search of a supplier of quail, as I wanted to try out DIana Henry's stuffed quail with whisky and marmalade sauce (Telegraph https://www.telegraph.co.uk/recipes/2023/09/10/diana-henry-stuffed-quail-with-marmalade-and-whisky-recipe/) my internet search sent me first to Fine Food Specialist Ltd and the bonus was finding boneless quail on offer. What's more, the product arrived within 2 days (unlike our First Class Christmas cards). I will be back for more.
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Posted 11 months ago
A joy to read your 5-Star review! Thank you for taking the time to write this. We are so thrilled that we were able to offer you exactly what you were after nd that it arrived sooner than your Christmas cards! This is exactly what we strive for at Fine Food Specialist, happy customers 100% of the time. We look forward to your next orders with us :)
Posted 11 months ago
Fantastic food, service and value. Highly recommend Fine Food Specialists.
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Posted 11 months ago
Music to our ears reading your wonderful 5-Star review. Thank you for taking the time to write this. We are so happy that everything was top-notch and fantastic. This is what we are always striving for at Fine Food Specialist for our customers to be this happy all of the time. We look forward to your next orders with us :)
Posted 11 months ago
Received my Goose Lobe in great condition exactly when ordered. I cannot fault the service. No more pre-Christmas trips to France!
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Posted 11 months ago
A joy to read your 5-Star review, thank you for taking the time to write this. We are so thrilled that everything was to perfection and look forward to your Christmas order this year!
Posted 11 months ago
Great items delivered in time and fresh as a daisy šŸ˜€
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Posted 11 months ago
What a joy to read all your 5-Star reviews! Thank you so much for taking the time to write these. We are elated that your cheese board was such a hit and super delicious. We look forward to your future orders with us :)
Posted 11 months ago
Very Efficient service & the products are of good quality. Prime Ribeye & Wagyu Filet Mignon are always our go-to order.
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Posted 11 months ago
A joy to read your 5-Star review on our 'efficient service and good quality products'. This is exactly what we LOVE to hear and aspire to every time. Thank you for taking the time to review us. We look forward to your next orders with us :)
Posted 11 months ago
Fine Food Specialist Ltd. is rated 4.7 based on 352 reviews