Getlaidbeds.com Reviews

Name: Getlaidbeds.com
Address: Barn 3-5, Wharf Way Business Park, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 385 Reviews

83 %

of reviewers recommend Getlaidbeds.com

4.4

Based on 385 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

2036952463

Email:

hello@getlaidbeds.com

Location:

Barn 3-5,
Wharf Way Business Park,
Leicester
Leicestershire
LE2 9UT

Getlaidbeds.com 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

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“I have not received my bed. I am very confused about what I need to do to provide import information for customs and FEDUk. I don't import things so I'm not experienced at doing this and although your product looks great on-line. I wouldn't recommend this process to anyone in the US. It just seems a bit too hard. I hope I eventually receive my bed and that I like it. Thank you.”

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Posted 10 months ago

“I love the bed but it came without instructions so I had to guess how to assemble it. It was not easy”

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Posted 11 months ago

“Very responsive and helpful with order and assembly instructions.”

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Posted 11 months ago

“best company ever. customer service and quality are unmatched”

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Posted 11 months ago

“In the end the hyperbolic language of the website only delivered regrets. The first shipment arrived late and was for the wrong size bed. This is after five packages were delivered over a span of two weekends and a third mid-week delivery. Not on the date selected when completing the order. So don't make plans, like getting rid of the bed you're replacing, until everything is delivered. Sure, the experience with the delivery courier is not in Get Laid Beds' hands (directly). It is still part of the customer's journey and they pick the courier. Some of the boxes were oversized for their parts causing avoidable handling delays. It wasn't until the second delivery that I was able to see what I was so excitedly anticipating. The lovely coffee stained bed parts were for the wrong size bed. Not the "made to measure" bed I was expecting. System error I'm told. Their customer service is courteous and professional. Personally, when the bed is 6 inches too narrow, I'd offer to correct the issue before offering a refund for the alteration fee and calling it good. I felt like I had to advocate to get what I ordered stronger than I should have given the delivered product clearly wouldn't work. Arrangements were made for new parts to be made and shipped. The second shipment included just the parts to make the bed frame wider. No resized slats, no joke. Until this point I had unpacked as little as possible while things got sorted out. I began to separate parts to keep and parts to package for return. That's when I saw that the wood for both parts of the center support were cracked in several places. Including one on the cut edge. So, more emails. New parts were put into the queue. Third shipment. So close but no replacement center support. At this point my trust in the product is as fractured as the parts it was delivered with. I'd like to believe the bed is of the quality touted on the website. Instead I choose step away and avoid another surprise. Sigh... It seems a "system error" was just the begining to a full system failure.”

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Posted 11 months ago

“Would absolutely recommend this company, the customer service was so kind and helpful. We had a small issue with customs (shipping to the US) but customer service was extremely fast to respond and delivery happend on the exact date we originally choose. The only negative I would say is that one of the pieces had the wrong hand written label on it (it was listed as footboard bottom instead of headboard bottom) but thankfully we notice before we attached anything permanetly and just swapped the pieces. The written directions could use an update, some of them are hard to read because the font color is quite light. That being said we would absolutely recommend this company and would buy from them again (though I doubt we'll ever need a new bed frame!).”

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Posted 11 months ago

“It's a nice hand made product, easy enough to put together and looks good. I would buy another one for a small bed, anything full size or less.”

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Posted 11 months ago

“The bed is amazing. I noticed the difference the first night. It was easy to put together and I like that it used actual screws. I purchased a queen and the only concern I have is that the slats have no center support and I worry that they might sag or break over time. Other than that it is a very sturdy bed. The color I ordered was perfect and matched the rest of the furniture so it looks like a set. I ordered the bed because the one I had sat in front of the window and took up over half the window. I ordered a low bed and that is going to take some getting used to for me. However my pets love being able to get on the bed easier now. Delivery was a week earlier than expected so that was great.”

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Posted 11 months ago

“I just put my new bed together last night. I love it. It is remarkably easy to put to gether (although for those less inclined to building things, it might behoove the instruction copywriters to include measurement tips for getting the slats evenly spaced). It's exactly what I wanted and looks incredible. And it arrived much sooner than estimated.”

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Posted 11 months ago

“Came ealier than expected. Excellent quality. Be aware some pieces of wood have sap on them, but a little goo be gone worked fine”

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Posted 11 months ago

“The bed is great, however we were confused that we got so many parts and pieces and two different direction packets. It is a nice quality and once we worked out what parts did not fit our size bed we were able to put it together without a hitch. The strange thing is we were left with almost a whole other bed in parts? Do we ship these back? We also have about 5 times the amount of screws we need. We ordered the "Deco Bed" and also got parts and instructions for the "Oxford Bed" as well, but not all of them. Please advise. We can send photos if you would like us to.”

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Posted 11 months ago

“We absolutely love our low loft bed. It's perfect for our tiny cabin in the woods. Only critique would be, if shipping overseas, please use padding between each piece of wood. Ours was delivered in two long boxes, with no padding. One of the sides got slightly scraped in transit. Overwise, it was extremely easy to put together and really a gorgeous bed frame. Thank you!”

Getlaidbeds.com 5 star review on 25th January 2024

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Posted 11 months ago

“great, sturdy frame, easy to assemble, love it! would definitely purchase again! also love the under the bed storage drawer. smart idea!”

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Posted 11 months ago

“We bought a queen-sized cambridge in Walnut. We were looking for a bed that was sturdy, had high quality materials (solid wood), and would last for a long time. After a lot of comparison shopping, we settled on this bed above ones from other manufacturers. Because we selected the walnut it was about $1000 USD more expensive than some of the comparable highly advertised beds which were not made of walnut. All in all, we feel like it is a good value for the money. Ordering and shipping were straightforward and the bed was delivered a few days earlier than estimated. All in all, we are quite satisfied with the bed. Though assembly was a slight hassle, the quality, solid build, and overall experience were very positive.”

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Posted 11 months ago

“Stunning craftsmanship, from wood choice, cut, sanding, shaping and staining, to packaging, branding, messaging and guarantee. I am very impressed with the bed and it is the best solution I can find for our low-platform needs. Thank you for the beautiful work!”

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Posted 11 months ago

“Highly disappointed in the quality of your beds. #1 the canopy bed parts did not all fit into each other properly required one of the inserts to be shaved down because it was too large. I also have terrible slats that causes the bed to sag and it never came with any center support. This product is terrible and I hope other customers read the Google reviews instead of the reviews on your web site.”

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Posted 11 months ago

“Was very straightforward to assemble. Shipping to the US was a little strange, but everything arrived and I am really happy with the sturdiness and look of it.”

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Posted 11 months ago

“The quality of the wood and craftsmanship is worth it.”

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Posted 11 months ago

“After about 5 months with my new bed frame I can say I'm pretty unhappy with it. It's rickety and rocks a bit, one of the corners is warped and comes up weirdly, and my standard full size mattress doesn't fit properly in it there is a bizarre amount of excess space. I wish I had not purchased my item.”

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Posted 1 year ago

“Great service, great item, only thing I’d say you could do to improve, is to separate screws because they are so close to same size. Also there was no measurement for head board planks from top of bed post so I went off the picture but if you would score the post for the first plank then everyone would know they are even and where to start the plank”

Getlaidbeds.com 5 star review on 1st January 2024

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Posted 1 year ago

Getlaidbeds.com is rated 4.4 based on 385 reviews