“I just wish there were allergy free options. I signed up for a year subscription before realizing that they were not allergy friendly (nuts) and I was told I couldn’t cancel (and get refunded)”
“The kiis are cute, but involve way too much sugar and artificial dyes. I’ve discussed my concerns with the company and they assure me they are taking this into consideration in future lines.”
“We make super cute things, but there are SO many steps and the directions are a little hard to follow for kids. For example, the last one was sea turtle Whoopie pies, so they could make it much more straight forward by saying "let's make the whoopie pies (turtle bodies)." And can we stop making frosting?!”
“The 2 kits I ordered took forever to get to my house. It took 3 emails and phone calls to try to find out what was happening. Customer service kept telling me that my email was very important and they would respond; they never did. After the third attempt, customer service emailed me back and included a telephone number which, theoretically, they would respond to. As I was about to call again, the boxes finally arrived. My grandson enjoyed cooking the volcano cakes. However, I was so frustrated by the lack of response from customer service that I doubt I will order from this company again.”
“I think these are really fun and cute. It is convenient to have most everything you need in the kit portioned and ready to go. I will say it is definitely not worth the full price amount, and not even the sale price I got. That said, for the sale price I am satisfied, but would not order again even at that price point. I think what could improve the experience and the value would be to double the portion size. The package is nice, and making to where there was a little more (like 12 instead of 6), would not be much more to produce and ship. It's a lot of effort when you have 4 kids and they don't even get to have their creation twice. Something to consider.”
“We received a 6 month subscription as a gift from a family member. I was annoyed that we were asked to pay for the shipping. I feel this should have been included in the cost our family member paid for the subscription. The family member was not aware that the shipping wasn't included. The kits are very cute, and my kids enjoy them. Our order processes on the 28th of each month but doesn't arrive for over 2 weeks later. It's frustrating because our first box arrived within days of being processed. For example our order 'was cooking' on 2/28, notification 'ready to ship' was sent 3/11, our box didn't arrive until 3/20. This month our order 'was cooking' on 3/28, I received a notification 'ready to ship' 4/8, and the order has not yet shipped. I doubt it will be here by Easter, which is this month's box theme. I wouldn't renew our subscription because it's sort of expensive and shipping takes forever.”
“The kits are fun and provide some kitchen items that can be kept and reused.
Am very disappointed that all the kits so far all full of processed flour and high sugar. We need to inspire children with healthy eating habits! Spelt flour, healthy snacks, real food. Not repackaged cake mixes. Thought I was buying "chef" kits with children and health in mind.”
“I would give 3.5, however, its impossible to get ahold of people. There is no phone number to contact. Shipments were missed, by the time they respond they typically ask if I want a new one sent, then 2 are coming at once. You can only communicate via email.
Took away from the specialness of the gift.”
“Wesley has loved the 2 chef kits he has received. Although as the purchaser,I was disappointed in the shipping. I ordered Feb 8, just days too late to get the February box, but still did not receive March box until the third week in March. This was a long wait for our 5 year old!!! I was in the understanding that the box would at least be recieved by the second week after talking to customer service! So that was disappointing! Your customer service and shipping orders definitely needs improvement!!!!”
“I purchased this for my nephew who is 5. He didn’t stay interested for too long. There are alot of steps to making a lot of these and my sister said they all takes horrible”
