Name: My Pet Chicken
Rating: 4.81

“I ordered 4 chicks all were very healthy and looked great! They are over a week old now and all are thriving! They are very sweet and friendly.”

My Pet Chicken 5 star review on 2nd November 2024

Helpful Report

Posted 1 month ago

Thank you for your five star review! Your chicks are adorable and we're so happy to be a part of your chicken mama journey! Please reach out if you have questions or need help. We're always happy to provide you with information!

Posted 1 month ago

“I found the website to be user friendly and filled with helpful information. I was worried about ordering chicks, but the packaging was excellent and the chicks were beautiful and healthy. They are thriving.”

Helpful Report

Posted 1 month ago

Welcome to My Pet Chicken, Nancy! We love our chicks and want them to arrive healthy and happy at every home so packaging them for a safe arrival is our specialty! Chicks are hand packed into special boxes with nesting and heat appropriate for the shipping address. We are honored to be your source for healthy chicks and look forward to working with you in the future to create your dream flock!

Posted 1 month ago

“All chics arrived healthy and hungry! lol Can’t wait to see them grow!!”

Helpful Report

Posted 1 month ago

Thank you for the update on your Silked White Easter Eggers. We are always delighted to hear about happy, hungry and healthy chicks! We would welcome you to share photos of these gorgeous babies as they mature!

Posted 1 month ago

“The customer service is great . Out of 6 babies chickens only one survived 3 days shipping is to long for the babies chickens”

Helpful Report

Posted 1 month ago

We appreciate your kind words for our Flock Care Specialists as they truly care about you and the little ones. We are truly sorry to hear about the loss of your chicks during shipping. While we're glad we could provide a refund, we understand it doesn't replace the rare chicks you were expecting. We're constantly working to improve our shipping processes for the safe arrival of all our feathered friends. Your feedback is important, and we'll use it to refine our services. If you have any further concerns, please reach out to us.

Posted 1 month ago

“Excellent variety and vital pullets. In great health upon delivery.”

Helpful Report

Posted 1 month ago

We are so happy to hear that we have made your experience a great one! Thank you for taking the time to let us know how we are doing and that your little ones are thriving!

Posted 1 month ago

“First time ordering chicks in the mail. All 9 babes arrived happy and healthy! Very easy process.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! We're thrilled to hear that your first online chicken order was a positive experience! Please let us know any time if you have any questions about your birds or any of their flock care needs. We are always happy to help!

Posted 1 month ago

“I received my beautiful chicks one day after shipping day. All in very healthy condition and very lively. A week after they are still doing beautiful.”

My Pet Chicken 5 star review on 29th October 2024

Helpful Report

Posted 1 month ago

Thank you so very much for sharing your beautiful photos of your cutie pies and for letting us know how they are doing! We are so happy to have been a part of your flock keeping journey and hope that we can assist you with any of your flock care needs in the future!

Posted 1 month ago

“I’ve had chickens and chicks for many years but this is the first time I’ve ever purchased any online. The buying process was pretty straight forward, and I made sure to select a ship date that I would be available for the upcoming weeks to take care of our new chicks. I purchased a total of 25 chicks. I received an email stating that my chicks were shipped on a Tuesday. The email also stated that I should receive my chicks between Tuesday and Thursday, and if I have not received them by Thursday at 5pm to let them know. Thursday evening came, I made a trip to my local post office to see if they have arrived, and they have not. I was told they would not be there until Friday. Mind you, it is October, they were shipped out of Ohio to Kentucky, the weather is getting down into the 30’s at night. Friday morning I received a call from the post office saying they arrived. I picked up my chicks. Out of 25 chicks, 2 of them had sadly passed, 8 of them were extremely lethargic. I get them home, immediately give them food, water, and heat. I emailed MyPetChicken and told them what had happened. They sent me a care plan for the lethargic chicks. I followed the care plan but sadly it did not help. By Sunday, I had lost a total of 10 chicks. MyPetChicken put the blame on the post office, but these chicks were in a box with nothing to keep them warm but themselves. Some chicks appear to be older than the others (different breeds) but already had feathers and much bigger than some of the others. Out of the 15 chicks that made it, several have pasty butt, which is a condition I’ve never experienced with ANY of the hundreds of chicks I’ve had in the past. They did give me a refund for 9 of the 10 chicks I lost, they didn’t give me a refund for the 10th chick because they sent 26 instead of 25 so they were assuming the free one they give me was one of the 10 which passed away, which is a fair assumption, but considering I lost almost half my flock you would think they’d be a little more considerate. Anyway, rather it be the post offices fault or MyPetChickens fault, I will never buy online again given this experience, and the loss of life and conditions these chicks were put through. I’m honestly surprised this is even allowed if this is their normal practice.”

Helpful Report

Posted 1 month ago

I’m truly sorry to hear about your experience. Losing any chicks is heartbreaking, especially after all the effort and planning you put into providing them with the best possible start. It sounds like you did everything right, from selecting a careful delivery time to following up with extra care for the lethargic chicks. At MyPetChicken, we do everything we can to ensure chicks are sent safely. While we put a lot of thought and detail into this careful planning, unfortunately, factors beyond our control can sometimes occur during shipping. An unexpected delay, like the one your order experienced, can be catastrophic, and we’re truly sorry for the impact this had on your chicks. Thank you for sharing such a detailed account of your experience. Your feedback is invaluable and may help others understand the potential challenges. Your care and attention to these little lives truly shines through, and it’s completely understandable why this experience has made you question future online purchases. Please know that delays and losses like you experienced are exceptions rather than the norm; the majority of our chicks arrive on time and safely. I sincerely hope the rest of your chicks continue to thrive in your care. If there’s anything more I can assist you with or if you have further questions, please don’t hesitate to reach out.

Posted 1 month ago

“Not sure you want this but 4 out of 6 chicks arrived dead, two deliveries of three chicks each. The heating pad in both deliveries was cold, like the chicks. USPS is a problem because they are slow. Maybe arrange special handling for live deliveries.”

Helpful Report

Posted 1 month ago

I'm truly sorry to hear about the loss of your chicks during shipping. While we're glad we could provide a refund after your reshipment experience, we understand it doesn't replace the chicks you were expecting. We're constantly working to improve our shipping processes for the safe arrival of all our feathered friends. Your feedback is important, and we'll use it to refine our services. If you have any further concerns, please reach out to us.

Posted 1 month ago

“I just received my 5th flock from MPC.com. As always, the chicks arrived happy and healthy and on time! MPC always provides the best customer care and everything I need to raise thriving, lovely chickens. Thank you!”

Helpful Report

Posted 1 month ago

Thank YOU for allowing us to be your choice for helping build and care for your flock! We want to be the best we can for our customers as well as their birds and will do our best to provide the best products, birds as well as help with concerns or questions whenever they are needed! My Pet Chicken Truly Cares!

Posted 1 month ago

“I am Very happy with my little chicks delivered to me. My Pet Chicken is helpful and very easy to work with. I will be back!”

Helpful Report

Posted 1 month ago

We are so happy to hear that we have earned your trust! We strive to be there for our fellow flock keepers by making the building of our flocks and supplying for their care needs as simple as possible - for the first time keeper or the very experienced - we are here for you! Thank you for giving us the opportunity and we look forward to helping you in the future.

Posted 1 month ago

“We received the chicks at around 3:30 pm Oct 17th (Thursday). Six of them showed up very weak, could barely stand, we fed them sugar water to resuscitate them, but two still did not make it last night. The good news is all the others looked quite healthy from what we observed the following morning. (now it's one week old, everyone looks happy and energetic.) The package looks very nice, the chickens should be protected quite well. it's not MyPetChicken's fault. we think the main cause is they were on the trip for too long -- we started tracking the package Tuesday afternoon and from the tracking info they were in the box for two and half days. We write this to you hoping in the future, you can work with the delivery company to shorten this duration within two days. Thanks a lot for the ebook here-Caring for Baby chickens, and thanks for the quick response and suggestions from Chicks Care Specialist Janie, it's really help!”

Helpful Report

Posted 1 month ago

We were truly sorry to hear about the loss of your chicks during shipping. While we're glad we could provide a refund, we understand it doesn't replace the chicks you were expecting. We're constantly working to improve our shipping processes for the safe arrival of all our feathered friends. Your feedback is important, and we'll use it to refine our services. We appreciate your understanding and the very kind words you have for our company and our Flock Care Specialist. We are grateful to hear the tips we were able to provide to you have led to, what sounds like, a wonderful recovery of your babies! If you have any further concerns, please reach out to us. We are here for our fellow flock keepers!

Posted 1 month ago

“The short of why I ordered from My Pet Chicken and will order from them again: -Ship fewer chicks -Sex even Bantam chicks -Excellent costumer service This was the first time I ordered from My Pet Chicken. I was satisfied with the previous hatchery that I have ordered from but the breeds I wanted were sold out and would have to order 10 chicks and I wanted no more than 5. I ordered one female Silked White Easter Egger, one male and one female Black Australorp, one female Buff Orpington, and one female Cuckoo Marans, all day old chicks. They shipped out on Monday and I received a call early Wednesday morning to come pick them up from the Post Office. The two Australorps chicks seemed smaller and did not want to eat much. One of them finally figured it out and is now thriving. The other chick only lived four days. I hand fed her/him two and a half of those days but the chick was just too weak, sometimes that happens. As for the rest of the chicks they are playful and curious and love to eat!! The Silked White Easter Egger is more timid than I had hoped but still very sweet.”

My Pet Chicken 5 star review on 24th October 2024

Helpful Report

Posted 1 month ago

We cannot express how happy we are that we have met, and perhaps exceeded, your expectations! We offer smaller minimums as we understand that many locations may have restrictions on the number of birds for flock keeping and wanted to do what we could to help those who do not need - nor want - a very large flock. As flock keepers ourselves, we truly can understand many of the wonderful things about the adventure as well as some of the headaches and will do all we can to make things easier for others. Thank you for your kind words for our company and employees, it means so very much to us!

Posted 1 month ago

“I received very happy and beautiful exchequer Leghorn chicks. Cannot wait when they will grow up. Thank You very much for chicks!”

Helpful Report

Posted 1 month ago

You are so very welcome AND THANK YOU for letting us be a part of your flock keeping adventure! Please let us know any time if we can help you with any of your flock care needs or questions. We are always happy to help!

Posted 1 month ago

“My Pet Chicken was awesome. Easy ordering process and chickens arrived on time. Looking forward to our eggers growing up.”

Helpful Report

Posted 1 month ago

We are always so happy to hear from our customers and even more thankful that you have trusted us with helping build the flock of your dreams! Our goal is to be there for our fellow flock keepers! Please always feel free to let us know if you have any questions about your flock or their care needs, we are happy to help!

Posted 1 month ago

“My chicks came in perfect and alive and we received the exact breeds we asked for. We did have one of the jersey giants not make it after a couple of days but the rest of them are strong and healthy.”

Helpful Report

Posted 1 month ago

We are thankful that you had such a good experience with your order but were sorry to read that you lost any of your babies! We do not see a report from you regarding your little ones as they were covered under our Safe Arrival Guarantee for 48 hours after their arrival. We will be in contact with you by separate communication as we want to make this right for you!

Posted 1 month ago

“My Pet Chicken has some of the best customer service I’ve ever seen. They go out of their way to help with orders and even provided me with a direct POC for my shipment (was attempting to add additional chicks). 13 out of 14 chicks arrived healthy, one did not make it however it is to be expected with shipping risks, was refunded immediately for the one that passed. They also have chicks that are hard to find elsewhere with reasonable prices. Definitely will use My Pet Chicken again.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We’re thrilled to hear that our team could provide the support you needed and that you were happy with the selection and service. We know that shipping can be challenging, and we're glad we could make things right quickly. It means a lot to us that you'll choose My Pet Chicken again, and we look forward to helping you with your future flocks!

Posted 1 month ago

“Great caring service, knowledgeable people. Love the chickens! If only the USPS was more timely!”

Helpful Report

Posted 1 month ago

We truly appreciate your kind words for our company and employees, it means so much to us! We are sorry to hear that your experience with the delivery was not as good as one would want but hopefully any future orders will meet expectations in a much better fashion. We will always be here for you if you ever have any questions or concerns as you experienced, My Pet Chicken means it when we say we "truly care".

Posted 1 month ago

“We are first time chicken owners and decided to get 4 orpington chicks (all different types) from My Pet Chickens. They arrived chirping and healthy still 3 weeks later. Growing so fast! We had an easy and good experience with this company. Fast shipping for us- shipped Monday, arrived Tuesday.”

My Pet Chicken 5 star review on 23rd October 2024

Helpful Report

Posted 1 month ago

We never tire of hearing about our little ones - and seeing these wonderful photos of the cuties! They are adorable! We are happy to hear that we were able to be a part in the beginning of your flock keeping adventure! Please let us know any time if you have questions or concerns about the flock or their care needs. We are happy to do our best to help!

Posted 1 month ago

“Ran into some issues with the run missing pieces. my pet chicken was very quick at looking into my issue. They are always very friendly and reply in a timely fashion.”

Helpful Report

Posted 1 month ago

We are so happy we were able to assist you with the problems you ran into with your purchase and appreciate your kinds words and rating for our company and employees! Your feedback truly means so very much to us! Thank you!

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

My Pet Chicken Reviews