“The chicken is very good. My only recommendation is that the seal is not very good because whenever I thaw the meat it leaks! This happens routinely!”
“We love your chicken, and I’m so thank you to have this quality meat at an affordable price. The only reason I gave 4 stars instead of 5 is the packaging. I am not able to thaw in water because of the leaky packaging, so I need to remember to take out the day before. Often I forget, and have to cook something else.”
“Love your chicken. I have only ordered twice and while this order was less thawed than the previous one (you have improved the packaging by adding the foil-like insulating), several packages were completely thawed and needed to be cooked ASAP. Also, I did not realize the box was wet on the bottom due to leakage inside and by the time I unloaded my box it had leaked chicken juice all over the floor despite the padding on the bottom. :(
I will probably order again, but will try to order when it is not summer and the risk of leaky chicken is lower.”
“great tasting chicken, but you guys need better packaging! everytime I order, the chicken leaks on my fridge while it's thawing! it's not just a one off, it's 90% of them! it's a shame.... and it's not the shipping, I order salmon from Alaska and it never leaks...”
“Making ginger chicken broth for a friend going through Chemo. Really appreciate chickens that are not full of fat.
One suggestion: do not put the plastic absorbable pad in the package because some of us begin the cooking process straight from frozen, skipped defrosting to minimize contamination. Thank you!!”
“The meat is superb. It's 100 times better than grocery store chicken. I wish more places were doing what Pasturebird was doing.
However, be wary if you live in a hot climate like Arizona. Delivery if delayed (which mine was - FedEx is not reliable anymore) you will notice your dry ice is gone and the meat is starting to thaw. I don't like the idea of spending a premium on meat and having it thaw before it reaches me. Seems like if temps are high there should be more dry ice (top and bottom) and also a guarantee of delivery. I'd rather pay a little more for a delivery that will actually make it. What's the point of putting "perishable" on the package if they don't seem to care?”
“I miss the larger freezer pak option that contained 30 lbs of chicken with several packs of thighs and legs (and no wings). The new freezer pak option is just 25 lbs, has too few thighs, and too many wings. I don’t value wings like we value breast or thigh meat. If you price the 25 pak by the pound I’m paying too much for wings which have little meat. I’m considering looking elsewhere for pasture raised chicken. I have enjoyed your great customer service when you have made a mistake, you reshipped missing pieces. The flavor is very good, less fatty, and is filling. We can tell the meat is more nutritious than non pasture raised chicken. But I buy in bulk to Kroger my food costs down. Bring back the 30 pound mixed cuts for the special sale price of $199, please.
P.s. I have recommended you to all my friends and friends but now you’re deals aren’t such a deal…sorry, but I can’t feed my family at a price point of $10/lb. For two years we have eaten chicken only from your company. But the prices I was willing to pay was $6-7/lb.”
“I really loved the chicken i have tried so far. My only thing was how they were packaged. With that extra material with the chicken, I’m not fully eating the full weight of chicken amount printed on each package. So that was a little misleading.”
“I ordered a box because this was a farm that could ship quickly to the mountains of Colorado. Had I read as thoroughly as I should have, I would have seen that these birds are eating grains and legumes in addition to insects and greens. So, no more orders, sad to say (we love chicken!). We'll keep our Lectin Shield handy and enjoy this shipment slowly.”
“The order arrived on time and was fully frozen and packaged perfectly. We have only eaten one package of thighs as of now, but the chicken was delicious. My only concern is that the thighs were very small. The total weight of the package was correct it was just a lot of very small pieces to make the weight.”
“The quality of the meat is superior, however if you ordered a large box be sure to make sure everything you ordered is there. Mine came with a few pieces missing.”
“Very good. Price is borderline acceptable/ too expensive so lowering prices would make a big difference. Availability of some items have been hit or miss which has caused me to look elsewhere at times for pasture raised chicken. Shipping has generally been good. When I did have issues with checked arriving thawed, you guys handled it without any hassle.”
