“Rehlat not refunding my money SINCE LAST 2 MONTHS.. Are they SCAMMERS or FRAUD??? I booked a ticket on 17th November 2022 and i got success email but the next day they sent me an email that i have to pay 420 more for confirmation of booking from their side. I told them i already paid full amount of ticket last night but why you are asking me for more money. Then i asked them to refund my money i did not need the ticket. Since then around 2 months are going to over they did not refund my amount. Some what it feels this company is scam or doing scams with people. I sent multiple emails and they infact do not respond to my emails now. I calls many time their customer service and they told me we will contact you but they do not contact again. Now since last 2 months they are only saying we send your complaint to our accounts department and i will get my refund but they do nothing only give these false excuses.They are doing same as fraud companies do. They only reply and told wait.. but they do not do any thing.Now i felt i made a big mistake to give money to them and use this company for booking. Given below the few emails screen shots in which they confirm every thing but till now after 2 months i did not get anything from their side.”
“Le service de remboursement est catastrophique, ça fait presque 3 mois que je demande le remboursement d'une réservation à l'hôtel qui a été payée avant même la confirmation de l'hôtel.
Je relance assez souvent et la réponse toujours, "on va traiter votre demande en priorité absolue". Le remboursement se fait toujours attendre...”
“Refund process is very poor, Only once you complaint in Google App store and lot of other different portals, then you might get lucky that Somebody from there team will help you like Sravani in my case, helped me get the refund.”
“This gentleman I spoke with Sai Sesane. He was extremely polite. I would like to give business again and I will recommend this guy to my friends and family. Thank you”
