“Refund Received after 2years
Refund Received after 2years , however they have taken 70% of ticket charges towards admin fees , even after the airlines have refunded the full amount. (Booking ID:1551415)
There is no Update yet from the Rehlat Team
As per their policy , service charge is AED 90/- for a ticket cancelled. (which the airline cancelled due to covid), but charging 70% of ticket fare (aed 200) is against their policy and a clear scam from their end.
Attached service charge screenshot”
“Beware of this agency rehlat, they are a big scammer and cheater, they just keep telling a lie everytime we call for a refund, and their costumer service is very bad and rude. They give time false frame to process the refund but they will just waste your time and money calling them for updates.. no no again to book on this Rehlat scammer agency. It may small amount to them the refund I asked...but for me...it's big amount already as i worked hard to earned that money...booking id# 1890436”
“Bad and the worst agency to deal with
Not professional
I had 3 tickets which they requested a lot of money to change the booking date and when I cancel it
They took 1/3 of the amount
And saying 50 to 60 working days to refund the remaining amount
When I call them up after 3 weeks to request for the refund receipt. The response I get it’s not yet issued
Omg not sure how they are still operating and why such agency is not closed
Please be aware and don’t ever book your tickets through them
Booking ID 1924300
Replying to your below response
Please stop scamming people if my refund is in progress share the refund receipt to my registered email”
