“Fraud and scammers, they booked me a hotel room in Dubai, I arrived and did not find my booking in the hotel. I called them and they kept me waiting in the hotel till midnight, then told me sorry we cannot do anything. They promised to refund me in one week and they did not till now
No one should deal with them, they will only steal your money”
“Etickets are not provided automatically after completing payment and confining the booking. After calling the customer service to email the Eticket they only sent an email confirmation as shown below.
“ Dear Customer,
Thank you for contacting Rehlat Customer Support!
Please note that your booking has been confirmed with us. Please do not worry as your e-ticket will be on your registered email after receiving the ticket booking confirmation from the airline, at a maximum of 17:00 GMT on the same day.
The ticket copy will be automatically sent to your email with the ticket number. Therefore, please do not re-book the same flight without obtaining confirmation from our support team via call / email.
If you require any additional support, please feel free to refer to this email.“
The custimer service also confirmed that they will send on the same day but didnt receive anything!. Frustarted and upset with their service. I hope they send it today. Will update my review once this issue is resolved.”
“Sad to see how many people have been scammed by this company including myself! My advice: AVOID AT ALL COSTS!!!
It's been more than a month and still haven't received my refund!
RGL1574072”
“4 months and no refund yet
I had booked 5 tickets having reference PNR no. 4122390 (reference No. 4122390) for myself & my family members on 02-12-2022 From Cairo to Riyadh in Flynas airlines for a travel of 03-02-2022. Paid the full money in advance Total Fare 8616.93 saudi riyals, later i got a mail saying that the fare changed and i have to pay 1700 riyals to confirm the booking, i paid it. and after some time i got another mail saying sorry again the fare change and i need to pay 1500 riyals or i can cancel the booking. i asked for cancelling the booking and asked for refund. i keep calling the help center and mailing them but till now did not receive my refund. its now 4 months”
“Fraud company. Will not refund you. Will take your money and not book hotel or flights. Everybody contact your card issuer or bank to claim your money back. Hopefully they get pressed charges and go to prison
There offices are in kuwait. Ahmed Al bader travels office in Mezanine floor in Al Bahar complex in Hawally, Tunis street.”
“Awaiting Refund… Fraudulent Company
I am awaiting my refund for bookings that i cancelled.
I made a hotel reservation with Rehlat, and contacted the hotel i had the reservations with. The hotel told me they had NO reservations in my name even though Rehlat had confirmed this via email!!
I immediately cancelled the booking with Rehlat as i suspected malpractice and booked with the hotel directly.
Rehlat confirmed my booking had been successfully cancelled and the refund amount due.
I contacted Rehlat to query about my refund, but i get the generic response claiming they have created a ticket for my request. On one occasion, the ticket was closed without any response or reasons provided.
I now have no option but to escalate this and contact my credit card provider to get my money back.
My booking numbers are below.
Rehlat Reference Number
RGL1675775
RGL1675826
I have been scammed, and they have stolen my £££. They purposely make it as difficult as possible to get YOUR money back.
Go with trusted provider, who speak to if the need arises.... NEVER Rehlat
I will update this review if i get my refund and how things progress.
Kind Regards”
