Reliable Medicare Reviews

Name: Reliable Medicare
Address: Suite A1, Floor 10, The Southside Building, 31 Hurst St, Birmingham, United Kingdom
Rating: 4.45

4.5 Rating 275 Reviews

86 %

of reviewers recommend Reliable Medicare

4.5

Based on 275 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Reliable Medicare:

Premier retail and wholesale distributor of aesthetic and beauty products from various of brands, renowned both in the UK and internationally.

Visit Website

Phone:

1216222212

Email:

info@reliablemedicare.co.uk

Location:

Suite A1, Floor 10, The Southside Building,
31 Hurst St,
Birmingham
United Kingdom
B5 4BD

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Reliable Medicare 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

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“Great mesotherapy range!”

Helpful Report

Dear Martin,Thank you so much for your glowing 5-star rating of Reliable Medicare! We truly appreciate your kind words and support. Your positive feedback about our mesotherapy products means a lot to us. We take pride in providing a reliable and diverse range that meets the needs of our valued customers like yourself. We also wanted to take this opportunity to express our gratitude for your loyalty to Reliable Medicare. Your continued support drives us to continually improve and deliver the best possible products and services. Once again, thank you for taking the time to share your experience and for being a loyal customer. We look forward to serving you with even more excellence in the future! - Reliable Medicare Team

“They're good and fast but they keep asking and charging ur credit card for more money until you receive the product just watha ur credit bills after”

Helpful Report

Dear Bashar, We're sorry to hear about the issues you encountered with the billing for your order. After reviewing your case, I can confirm that our customer service team has already responded to your email, addressing the concerns you raised. As a reminder, we invoice in Great British Pounds (GBP). If your account is in euros, the amount will be converted to your local currency, which might explain the difference in the values you see. I hope this clarifies any confusion. If you have any further questions or need additional assistance, please don't hesitate to reach out to our team. Best regards, The Reliable Medicare Team

“I have been using Reliable Medicare for a few years and I think the company is exceptionally good.. Never any issues ever, and delivery is first class. I would not use anybody else..”

Helpful Report

Dear Julia,Thank you so much for your fantastic 5-star rating of Reliable Medicare! We are thrilled to hear that you have been using our company for a few years and find us exceptionally good. Your kind words about never experiencing any issues and the first-class delivery mean the world to us. We truly appreciate your loyalty as a customer and value your trust in our products and services. We promise to continue delivering the same level of excellence that you have come to expect from Reliable Medicare. Thank you once again for choosing us and for your wonderful review. We look forward to serving you for many more years to come! - Reliable Medicare Team

“Your organization is fantastic. Your professionalism, contact - communication is second to none NAZLI is an incredible woman. Without her experience and ability we would have never known about my mothers hip. She has had successful surgery and is currently in rehab. For this, I will be forever in your debt. I can’t thank you enough and hope in the near future we can continue to work together. Thank you for everything. Best regards. Moira Simpson”

Helpful Report

“Snabbt leverans och bra kvalitet.”

Helpful Report

“Realy good service”

Helpful Report

Thank you so much for your 5-star rating of Reliable Medicare! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our service. Your support means a lot to our team, and we will continue striving to provide excellent service to all our valued customers. Thank you again for recommending us, and we look forward to serving you again in the future. - Reliable Medicare Team

“Very good service and lovely product from Reliable Medicare. Thank you, I will buy products again.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Reliable Medicare! We are absolutely thrilled to hear that you had such a positive experience with us. We strive to provide very good service and offer lovely products, so it's great to hear that you are satisfied with both. We sincerely appreciate your support and trust in our products. It's customers like you who motivate us to continue delivering exceptional service and high-quality products. We look forward to serving you again in the future, and we hope to exceed your expectations once more. Thank you again for choosing Reliable Medicare. We truly value your business. - Reliable Medicare Team

“Live up their name: Reliable. Been ordering from them for many years.”

Helpful Report

Dear Belinda,Thank you so much for taking the time to rate Reliable Medicare with a 5-star review! We are thrilled to hear that our service has consistently met your expectations over the years. Your loyalty means the world to us, and we are extremely grateful for your ongoing support. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you in the future! - Reliable Medicare Team

“Great service with excellent products”

Helpful Report

Dear Saima,Thank you so much for awarding Reliable Medicare with a fantastic 5-star rating! We truly appreciate your kind words and support. We're delighted to hear that you found our service great and our products excellent. Providing top-notch service and high-quality products is always our utmost priority. Your positive feedback encourages us to continue delivering the best service possible to our valued customers like you. If you have any further suggestions or requests, please feel free to reach out to us. We're always here to assist you. Thank you once again for choosing Reliable Medicare and for taking the time to share your experience with us. We look forward to serving you again in the future. - Reliable Medicare Team

“Always a pleasure shopping with you”

Helpful Report

Thank you so much for your fantastic 5-star rating of Reliable Medicare! We truly appreciate your kind words and loyalty as a customer. Always a pleasure shopping with you! Your continued support means the world to us, and we are thrilled to have you as part of our Reliable Medicare family. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again, and we look forward to serving you in the future! - Reliable Medicare Team

“Great service, fast delivery. Highly recommend.”

Helpful Report

Dear Jelena,Thank you very much for your exceptional 5-star rating of Reliable Medicare! We greatly appreciate your kind words and the time you took to share your experience with us. It is wonderful to hear that our service met your expectations and that the delivery was prompt. As you mentioned, we are proud to offer great service and fast delivery to our valued customers like yourself. We understand the importance of prompt and reliable service when it comes to healthcare products, and we strive to exceed expectations every time. We are grateful for your loyalty and would like to take this opportunity to thank you for being a loyal customer of Reliable Medicare. We truly value your trust in us and your recommendation to others. If you ever have any further feedback or need any assistance, please do not hesitate to reach out to us. Once again, thank you for your support and for being a part of the Reliable Medicare community. We look forward to serving you again in the future! - Reliable Medicare Team

“Beast product and quick delivery. Thank you”

Helpful Report

Dear Anahid,Thank you so much for your outstanding 5-star rating of Reliable Medicare! Your positive feedback means the world to us. We are thrilled to hear that you found our product to be the best, and we are glad that the delivery met your expectations. Your loyalty as a customer is highly appreciated, and we are grateful for your continued support. We will strive to maintain the same level of excellence in our products and services to always meet your needs. Once again, thank you for choosing Reliable Medicare and for taking the time to leave us a wonderful review. - Reliable Medicare Team

“Alejandra Arcila Olaya 5 reviews I purchased an expensive product from this company. I opened it a bit over 4 months after purchase waiting for the right moment to use the treatment as it's season sensitive (winter for best results, which was just a few months away). This high quality product should have an ample shelf life, I know this as I have purchased this brand in many occasions and had never have a problem. But this time, when opened, the product was stale and the cream completely dry. I contacted the company and after a few back and forward emails, they just got off the wagon and didn't offer any solution leaving me with a stale product and having lost a lot of money in the purchase. Their costume care is extremely poor and in a very polite manner, they just turn their back on you. I don't recommend this shop at all. Very disappointing experience and a lot of money wasted.”

Helpful Report

We are truly sorry to hear about your experience and sincerely apologise for any inconvenience you’ve faced with our product. It's disappointing to learn that we were unable to fully assist you due to the time that has passed since your purchase. Unfortunately, several factors limited our ability to offer a refund in this case. Given the nature of our products, we ask customers to report any concerns within 14 days of receipt. Since your purchase was made over four months ago, we could not ensure the product's storage conditions during that period. Despite this, our team thoroughly investigated the issue, checking for any matching concerns with the same batch to find a solution. However, as there was no evidence of a broader issue and the product had been fully utilised, we regret that we were unable to provide a refund. We are genuinely sorry that we could not meet your expectations in this matter. To clarify, when we ask customers to check items upon receipt, we are referring to a visual inspection. We understand that the product may be opened for this purpose; however, we request that customers avoid using the item so that it can be returned in its complete state if necessary, enabling us to conduct a more accurate investigation. We hope this explanation helps clarify the reasons behind our decision, and we would greatly appreciate the opportunity to serve you again in the future. We strive to offer the highest level of service and support, and we value your feedback as it helps us to continually improve. I also see that you’ve contacted our team via email, and we will ensure you receive a prompt response. - Reliable Medicare Team

“Great variety of legit products, fast shipping”

Helpful Report

Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed the variety of products we offer and that your order arrived quickly. Providing a wide selection of high-quality products and fast shipping is something we strive for, so it's wonderful to know we hit the mark. If there's anything else we can do for you or if you have any other feedback, please don't hesitate to reach out. We look forward to serving you again soon! - Reliable Medicare Team

“shipment was fast and products reliable”

Helpful Report

Dear Amy, Thank you so much for your fabulous 5-star rating of Reliable Medicare! We truly appreciate your support and are thrilled to hear that you found our products reliable and the shipment fast. Your satisfaction is our top priority, and we look forward to serving you again in the future. - Reliable Medicare Team

“I am very grateful for your willingness to accommodate irregular requests. As the name saids, this is a very reliable shop.Thank you so much Ms.Caitlin.”

Helpful Report

Dear Maki, Thank you so much for your amazing 5-star rating of Reliable Medicare! We truly appreciate your kind words and support. Your satisfaction is our top priority, and we always strive to go above and beyond to meet your needs. As the name suggests, Reliable Medicare aims to provide a dependable and trustworthy experience for all our valued customers. We truly appreciate your continued support, and we look forward to serving you again in the future. - Reliable Medicare Team.

“The product I bought was advertised at £33.00 but when I got to the checkout the price had jumped to £52.55. Be wary of the advertised price of the products because they then add other charges in addition to the postage. My parcel was a small tube of face cream and the postage alone was around £9.00.”

Helpful Report

Thank you for sharing your feedback with us, Gill. We are sorry to hear that you were not satisfied with the overall price. Upon reviewing your order, we confirm that the advertised price is £33.00 excluding tax. As your order was shipped within the UK, VAT had to be included. We apologise if this information was not clear, and we will make sure to pass your feedback on to our team to improve clarity. Regarding shipping costs, we currently offer only one UK shipping option through DHL, providing next working day service. We continually review our shipping policies to ensure we offer the best options for our customers. We hope to offer more options in the future, as we understand the importance of providing affordable choices where possible If you have any questions or concerns, our customer service team is always available to assist you before you place an order. We appreciate the opportunity to serve you in the future and aim to enhance your shopping experience with us. - Reliable Medicare Team

“Fast delivery, great service, recommend 👌”

Helpful Report

Dear Jelena, Thank you so much for giving Reliable Medicare a stellar 5-star rating! We truly appreciate your kind words and are thrilled to know that our service lived up to your expectations. Your satisfaction is our utmost priority, and we are delighted to hear that you found our delivery prompt and our service excellent. We are grateful for your recommendation and look forward to serving you again in the future. - Reliable Medicare Team

“Customer services were very quick and efficient to answer my questions. Order arrived the next day without any problems. I haven't used the products yet, so I cannot comment on that.”

Helpful Report

“using long time good”

Helpful Report

Dear Gloria, Thank you so much for your amazing 5-star rating of Reliable Medicare! We truly appreciate your kind words and support. It's been an honour serving you for a long time, and we're thrilled to hear that you've had a good experience with us. Your satisfaction is our top priority, and we'll continue to provide you with the exceptional service you deserve. Thank you again for your trust and loyalty. We look forward to serving you for many more years to come! - Reliable Medicare Team

Reliable Medicare is rated 4.5 based on 275 reviews