“Really nice chap delivered the 2x woodstores i brought.. on time etc.. i have built them both and i am very happy with them.. easy instructions and very sturdy... excellent quality.. more than happy to buy from them again.. many thanks”
“Easily erected and looks good. However, the pack arrived with one pane of glass missing, insufficient felt to cover the roof (poor quality), and the opening windows needed significant work to release them. Manufacturer claimed they weren’t meant to open despite them being supplied with hinges and window stays! As an experienced DIYer I was able to solve all issues and the finished product is fine. However. . .!”
“poorly made nails had to be removed to make the roof fit othe nais completly missing the main frame of shed. very poor workmanship panels that when assembled were out of square.”
“Very good service and communication with the Company. Delivered when promised and very happy with the log store - just what we needed for a great price.”
“Received a message to say delivery would be between 4.0pm 8.0pm, at 10.00am noticed a person at the front of the house, when I went outside the shed was half unloaded from the vehicle, I tried to tell the driver that as 76year old pensioner I would have trouble carrying it to the rear of the house as I have just had a hip replacement. He replied that it was policy to deliver to the front door and getting it to the rear of the house wasn't his problem as he wasn't paid enough for that. I rang up Shire to complain and was told to put it in writing and they would send me a link, I am still waiting for a link and just feel fobbed off as they have been paid and weren't interested I wouldn't recommend them to anyone else.”
“One star is too much, but there is no option for zero.
Told me 8hours before the delivery that they had confirmed that they did not have the building to send to me.
Absolutely shocking customer service on the phone - wish I had found these reviews prior to ordering.
Stay well clear”
“Don’t touch this shambles of a company with a barge pole. Goods only arrived after 4th attempt! You ring them, they don’t care, they won’t ring you back, nor reply to emails! To top it all they accused me of lying! Even the seller berated Shire and is refusing to use them!”
“Took money for a shed which has not been delivered and delivery company have nothing for me from Shire GB. Shire will not respond to emails or voice messages.
The company and owners have no shame in taking money without delivering items. What a lovely family firm! Totally untrustworthy.”
“I ordered a garden arbour from garden chic they ordered from shire GB it came a part was missing and a corner post was that rotten it was not for for purpose. The collection date was accepted that day came all of a sudden they don’t have a driver so the earliest was a week later. It’s not acceptable I’ve put a complaint in and be very careful when buying online as you never know what condition the product will be like but deffinately was not checked before been sent out.”
“Terrible company. Ordered summer house for £1400.When built the roof was sagging. Asked them to rectify and Rob told me it’s not their problem as I built it myself. They sent a few bits of wood and told me to brace the roof myself. Customer services don’t reply for up to a week. Worst company I’ve ever dealt with. Look at the other reviews. Don’t buy anything from them. Crooks”
“If you could improve DELIVERY!! We had 3 attempts at delivery 2 failed through total incompetence and no customer care we did all the chasing got fed up with everything eventually product delivered, base very weak otherwise value for money”
