Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,205 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Alles goed”

Helpful Report

Posted 1 year ago

“Buchung problemlos; Abholung pünktlich wie vereinbart; gutes Preis-Leistungsverhältnis”

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Posted 1 year ago

“Very puntual and driver very friendly”

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Posted 1 year ago

“Met us in time. The driver was not so serviceminded. Did not help with the luggage at arrival. A bit better when leaving for the airport.”

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Posted 1 year ago

“Excellent service and picked up promptly for return journey to the airport. Would definitely use again.”

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Posted 1 year ago

“Das Shuttle Unternehmen war mehrfach Telefonisch nicht erreichbar. Sie wurden in Teneriffa am Flughafen nicht gekannt. Wir wurden nicht abgeholt und als wir bei Expedia uns beschwerten haben sie uns das geld nicht erstattet. Die Rückfahrt haben wir storniert und nun erhalte ich 50% des Betrages nur zurück. Obwohl sie keine Leistung erbracht haben und es war überteuert das Taxi hat uns nur 35€ pro Fahrt gekostet.”

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Posted 1 year ago

“God service til tiden, nemt og bekvemt Og god pris”

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Posted 1 year ago

“Jävligt bra!!!!!”

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Posted 1 year ago

“A bit disappointed that I was sat on the shuttle bus at the airport for 1 hour and 30 mins before it left the airport and wasn’t told of any delays or given any explanation.”

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Posted 1 year ago

“Lovely girl at airport to greet us. Friendly drivers on both journeys . Great service thank you”

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Posted 1 year ago

“More than 1 h waiting time at the airport, round trip through Corralejo with stops at 20 hotels. No direct transfer to my hotel in El Cotillo, they left me out on the street with 5 min. walk. With the local bus I would have arrived mich earlier and cheaper!”

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Posted 1 year ago

“Very good service. We had to wait around 45 min before we could leave. That is the only downside.”

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Posted 1 year ago

“Missed our Shuttle but emailed to let the company know we would arrive next day also tried to phone and office was shut so we had to pay nearly double when we arrived at the airport won’t use again”

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Posted 1 year ago

“Goed geregeld”

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Posted 1 year ago

“tbf we booked a speedy shuttle and must o been only clients who had ,so there wasnt enough people for iit , got got on a tui bus whicjh left after 30 min and we were off at second drop off so all is good , well fone your quick thinking staff at the kiosks at alicante 👍👏”

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Posted 1 year ago

“I booked shared shuttle bus from Limassol to Larnacar airport on 2 December 2024 and the pick up time was 2.20 am. During booking online I chose to pick up at Delmar Limassol apartment. But two days before picking up I called to a company and the staff said that I needed to walk from Delmar to hotel Atlantica Oasis as the company would pick up at this point . Actually it is only about 450 meters away. But it was very early morning 2.20 am who dare to walk alone. I am an old woman. So I decided to book a hotel room at hotel Atlantica Oasis to solve this problem.”

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Posted 1 year ago

“Very pleased with the service provided. Very friendly and professional drivers. Thank you”

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Posted 1 year ago

“Very reliable and punctual for both trips Pleasant drivers . Will definitely use the service again.”

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Posted 1 year ago

“Prompt, efficient service, highly recommend”

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Posted 1 year ago

“Both the transfers to and from the airport departed on time or with very limited delay. The drivers were pleasant, my one criticism was that the vehicle for the outward leg was old and one of the seats was actually broken therefore I was unable to sit next to my wife.”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,205 reviews