Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,205 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous

Anonymous // 01/01/2019

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“Correct mais un peu d'attente au départ de l'aéroport.”

Helpful Report

Posted 1 year ago

“•Firstly the service was of good value for money. •Turned up on time to and from Airport/accommodation . • Both drivers where very friendly and helpful • Nice air con and it was needed. • clear instructions on transfers. Would I recommend? Absolutely. Would I use again? Well this is the 2nd time I’ve used them.”

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Posted 1 year ago

“Found this company online and they were SPOT ON! communication with them was 100% They messaged me back quickly with any concerns I had as I was travelling alone and a little nervous and unsure of one or two things. The 'check in' desk Spain side was detailed on my ticket and easy to find. The lady at that desk was pleasant friendly and helpful too. She gave me details of where to pick up my coach from. Quick drive through to Benidorm and dropped off near enough to my hotel. (I had googled my hotel location as it was a little obscure) and the walk wasn't too far from drop off point. Travelling back I emailed the company again as getting a little worried about confirming of pick up times. Again.. received an email back pretty quickly. Coach arrived with the ABAS sign in the window and the journey back to the airport was comfortable with only a handful of pick ups enroute. I will 100% be using this company again to book any shuttles from a to b. Cost was way better than a cab and bother ways the journey didn't take much longer in my opinion. Thanks again to everyone. Michell”

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Posted 1 year ago

“Transfer hat reibungslos geklappt.”

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Posted 1 year ago

“Once we found the office at the airport, we received our coupon for the trip, and the bus was easy to find. It was a very comfortable ride to our hotel, and the driver was very friendly and helpful. Our trip back to the airport was also really good, with the bus arriving on time, the trip was also very comfortable, and again the driver was friendly and helpful. We'll definitely use Shuttle Direct again.”

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Posted 1 year ago

“We had a very scary experience on our return journey to the airport. The minibus clearly had a fault with one of the tyres. The driver kept pulling over to the hard shoulder and pulling out again. After about 30 minutes, one of the tyres punctured, at speed, and he had to do an emergency stop on a slip road which was in a very dangerous place. Another passenger spoke to the driver and said that he had told him the tyre was not safe. We were not asked to leave the minibus and had to wait about 10 minutes in a highly unsafe place. The driver did not explain to us what was happening. We were left extremely traumatised by this experience which fell short of what we have come to expect from this service. Passengers lives were put at risk. Please advise me what steps you have taken regarding this incident.”

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Posted 1 year ago

“Fantastic service. Recommended”

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Posted 1 year ago

“Hjælpsom chauffør. Afhentning til tiden”

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Posted 1 year ago

“Would highly recommend shuttle direct! Booking was easy and straight forward, communication was fantastic and they let me feel at ease travelling solo. Thanks so much!”

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Posted 1 year ago

“Good communication and service, disappointing we had to wait about an hour for a passenger at airport b4 we could leave, however believe it was due to easy jet flight not passengers.”

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Posted 1 year ago

“Was met at airport and agent was recognisable very quickly. He gave me bus to go to, driver was polite and journey was smooth. On return , picked up within 10mins of agreeed time and journey was smooth.”

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Posted 1 year ago

“Still no meet and greet on our arrival at Fuerteventura airport despite asking in advance. Thank goodness I know where to find the office, otherwise you would feel lost”

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Posted 1 year ago

“Muy buena relación calidad precio”

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Posted 1 year ago

“The driver from Antalya airport to the hotel was very punctual and friendly as well as the driver from hotel to the airport. The only remark that I have is regarding the person, who was in charge of the local transport company in Antalya (Murat Dogan Turiszm Insaat Sanayi ve Ticaret Ltd). When I called this company to confirm my shuttle, this person was very rude and unfriendly! This is definitely a negative remark from my point of view.”

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Posted 1 year ago

“Shuttle Direct was on time and professional! My flight was delayed by an hour but my driver was there to greet me with a smile. If you want peace of mind, I would highly recommend this company for your next transportation experience.”

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Posted 1 year ago

“Got picked up and brought to the hotel,good quick service.”

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Posted 1 year ago

“Es hat alles sehr gut geklappt. Die Informationen über den Ablauf kamen sehr schnell , und es hat auch genau so funktioniert. Unser Flug hatte 1,5h Verspätung. Die Abholung der Koffer hatte zusätzlich etwas lange gedauert. Trotzdem hat die Abholung problemlos geklappt. Der Transfer vom Hotel zum Flughafen hatte auch genau wie vorher beschrieben stattgefunden. Ich werde auf jeden Fall wieder über Shuttle Direct buchen.”

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Posted 1 year ago

“Always used shuttle direct,never had a issue , always on time , polite drivers , always kept in touch by customer service”

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Posted 1 year ago

“Vänligt bemötande o bra körning till hotellet”

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Posted 1 year ago

“Was very impressed and will be using direct”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,205 reviews