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Shuttle Direct Reviews

4.5 Rating 2,205 Reviews
86 %
of reviewers recommend Shuttle Direct
4.5
Based on 2,205 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Perfect transfers both way. Very expensive given it was only 10 minute transfer.
Helpful Report
Posted 7 months ago
Good service from shuttle direct at Alicante airport. Didn't have to wait long this year on the coach as the coach was full when we got on. The driver helped us with our cases at the airport and the hotel too.
Helpful Report
Posted 7 months ago
Very impressive service. The driver was waiting at the airport for us and we had a very good journey to the apartment. The same driver was early and waiting for us on the return journey to the airport. All very smooth. Thank you.
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Posted 7 months ago
Super, right on time, good recognizable friendly drivers and good quality cars.
Helpful Report
Posted 7 months ago
Wie gebucht. Pünktlich, freundlich, unkompliziert.
Helpful Report
Posted 7 months ago
Everything was very professional and organised well thank you.
Helpful Report
Posted 8 months ago
Väl fungerande och bra pris.
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Posted 8 months ago
Everything was fine, excellent service.
Helpful Report
Posted 8 months ago
Everything went smoothly both upon airport pick-up and return. Only complaint was arriving in Mallorca with two tired and hungry kids and then having to wait on the bus for over an our before we were underway.
Helpful Report
Posted 8 months ago
Hjelpsomme og hyggelige sjåfører
Helpful Report
Posted 8 months ago
Easy to use..Door to door
Helpful Report
Posted 8 months ago
schon mehrmals hier gebucht und immer wieder sehr zufrieden
Helpful Report
Posted 8 months ago
Lange Wartezeit im Bus . Zwei Stunden!
Helpful Report
Posted 8 months ago
Wir entschuldigen uns aufrichtig für die lange Wartezeit auf den Bus und entspricht nicht unseren Standards. 😔 Wir haben unseren Kundenservice bereits informiert und werden die Angelegenheit mit unserem Transportpartner besprechen, um solche Vorfälle in Zukunft zu vermeiden. Ihr Feedback ist uns sehr wichtig und wir danken Ihnen, dass Sie uns darauf aufmerksam gemacht haben. 🛠️ Wir danken Ihnen für Ihr Verständnis und Ihre Geduld.
Posted 8 months ago
Its driving right on time. Give you a messanger 24 hour before when and where, they will pick you up. Its cheap and using a little longer time to and from Alicante Airport. But then we get a sightseeing on our way
Helpful Report
Posted 9 months ago
Gerne wieder
Helpful Report
Posted 9 months ago
Waited at pick up point for return journey, they did not see us or call, no return when called, told to get a taxi, slammed phone down, no refund.
Helpful Report
Posted 9 months ago
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the delay in your journey. Our customer care team is currently investigating the issue, and we will take necessary measures to prevent such occurrences in the future. Your feedback is highly appreciated, and we hope to have the opportunity to provide you with a better experience next time.
Posted 9 months ago
very good company
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Posted 9 months ago
Wir haben shuttledirect für Transfers vom Flughafen Ljubliana nach Klagenfurt und wieder zurück gebucht und waren rundum zufrieden. Die Fahrer haben sich im Voraus per whatsapp gemeldet um den genauen Treffpunkt etc. fix abzumachen. Beide Fahrer waren sehr zuvorkommend und es hat alles bestens geklappt. Wir würden jederzeit wieder bei shuttledirect buchen :-).
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Posted 9 months ago
Sådan service dörr till dörr. Alltid i tid.
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Posted 9 months ago
Always correct
Helpful Report
Posted 9 months ago
Shuttle Direct is rated 4.5 based on 2,205 reviews