Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,198 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,198 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Everything was fine, excellent service.”

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Posted 7 months ago

“Everything went smoothly both upon airport pick-up and return. Only complaint was arriving in Mallorca with two tired and hungry kids and then having to wait on the bus for over an our before we were underway.”

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Posted 7 months ago

“Hjelpsomme og hyggelige sjåfører”

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Posted 7 months ago

“Easy to use..Door to door”

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Posted 7 months ago

“schon mehrmals hier gebucht und immer wieder sehr zufrieden”

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Posted 7 months ago

“Lange Wartezeit im Bus . Zwei Stunden!”

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Posted 7 months ago

Wir entschuldigen uns aufrichtig für die lange Wartezeit auf den Bus und entspricht nicht unseren Standards. 😔 Wir haben unseren Kundenservice bereits informiert und werden die Angelegenheit mit unserem Transportpartner besprechen, um solche Vorfälle in Zukunft zu vermeiden. Ihr Feedback ist uns sehr wichtig und wir danken Ihnen, dass Sie uns darauf aufmerksam gemacht haben. 🛠️ Wir danken Ihnen für Ihr Verständnis und Ihre Geduld.

Posted 6 months ago

“Its driving right on time. Give you a messanger 24 hour before when and where, they will pick you up. Its cheap and using a little longer time to and from Alicante Airport. But then we get a sightseeing on our way”

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Posted 8 months ago

“Gerne wieder”

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Posted 8 months ago

“Waited at pick up point for return journey, they did not see us or call, no return when called, told to get a taxi, slammed phone down, no refund.”

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Posted 8 months ago

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the delay in your journey. Our customer care team is currently investigating the issue, and we will take necessary measures to prevent such occurrences in the future. Your feedback is highly appreciated, and we hope to have the opportunity to provide you with a better experience next time.

Posted 8 months ago

“very good company”

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Posted 8 months ago

“Wir haben shuttledirect für Transfers vom Flughafen Ljubliana nach Klagenfurt und wieder zurück gebucht und waren rundum zufrieden. Die Fahrer haben sich im Voraus per whatsapp gemeldet um den genauen Treffpunkt etc. fix abzumachen. Beide Fahrer waren sehr zuvorkommend und es hat alles bestens geklappt. Wir würden jederzeit wieder bei shuttledirect buchen :-).”

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Posted 8 months ago

“Sådan service dörr till dörr. Alltid i tid.”

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Posted 8 months ago

“Always correct”

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Posted 8 months ago

“On time, friendly staff & smart, clean vehicles”

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Posted 8 months ago

“Excellent service both at pick up from airport as well as pick up at hotel to return to airport. Both times car there ahead of time and easy to find.. Friendly driver.”

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Posted 8 months ago

“The bus is coming to early. The bus came 8 am, but the flight was 12 pm.”

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Posted 8 months ago

“Thought I booked with shuttle direct so to find it was abas was dissapointed, 3 hours on the transfer never again will I travel with abas.”

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Posted 8 months ago

Thank you for your feedback, it is important to us, and we will review the issues raised with the transport partner to ensure a smoother experience for our customers in the future. Additionally, we have informed our customer care team about your experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

Posted 8 months ago

“Good service”

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Posted 9 months ago

“Picked up on time . Very long journey two half hours. But definitely value for money.”

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Posted 9 months ago

“Perfect and well cheap 100% recommended”

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Posted 9 months ago

Shuttle Direct is rated 4.5 based on 2,198 reviews