Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,206 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous

Anonymous // 01/01/2019

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“Wir waren sehr zufrieden.Die Kommunikation vor Ort war sehr schnell und unbürokratisch.Gerne wieder.”

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Posted 1 year ago

“Very easy to book, great communication prior to our trip, our driver Thanesus was waiting for us on arrivals, very safe and went the extra distance to help us to our accommodation! Highly recommend this service.”

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Posted 1 year ago

“Couldn’t fault this company for there service, very prompt , got emails the day before to confirm our time of pick up and the drivers we had both ways were very polite and courteous . We woud definitely use them in the future.”

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Posted 1 year ago

“Most excellent and reliable service”

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Posted 1 year ago

“When we landed the person who was supposed to meet us was not where we were told they would meet us , we ended up walking around looking for half an hour until i had to ring Shuttle Direct they told us to wait at another specific place and within minutes the guy turned up ( he was sitting down having a coffee) so not a great start. We were then put in a taxi and the taxi driver said the name of our apartment ( toboso) i said yes and he drove us to the toboso hotel and i didnt realise we were in the wrong place until he left, there was a hotel and an apartment with the same name ( i gave the correct apartment address when booking the transfer through shuttle direct) the apartments were a 15 minute walk with our suitcases in 27 degree heat again not great. Our bus back turned up on time and at the correct location so no problems coming home”

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Posted 1 year ago

“Great service Return collection on time But spent ALOT of time on the bus as first pick of v v many! Only criticism”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Driver was nice and on time”

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Posted 1 year ago

“On time fir collection. Great service.”

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Posted 1 year ago

“Super 👍🏻 Meine Mutter ist begeistert”

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Posted 1 year ago

“Tres bien. Pratique.”

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Posted 1 year ago

“Alles top.”

Shuttle Direct 5 star review on 28th September 2023

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Posted 1 year ago

“Excellent service from front desk at airport and coach trip to hotel”

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Posted 1 year ago

“It was great to have a personal shuttle for us, the driver was on time on our travel back. On the airport we had to wait five minutes until our driver picked us up.”

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Posted 1 year ago

“Excelente el servicio de transporte, me pareció que la señora que nos recibe, le falta mas simpatía hacia sus clientes”

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Posted 1 year ago

“There was 3 of us ,service was great on arrival. For pick up going back to airport we were given 11.15 am as pick up time and weren't picked up till 12 mid day it was a long time standing outside in hot sun waiting and no message as to why they were late only a very abrupt driver who actually said "no English when asked about been late.”

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Posted 1 year ago

“Very good we did go to a few resort's before ours ,but we did see other areas which we visited on the train during our holiday.”

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Posted 1 year ago

“Couldn’t be happier no waiting friendly driver fast transfer to the hotel”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Good driver, very quickly come.”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,206 reviews