Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.47

4.5 Rating 2,226 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,226 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“fungerar utmärkt”

Helpful Report

Posted 1 month ago

“Vertrek Las Palmas was beetje chaotisch. Maar de reis verliep goed. De terugreis ging heel goed.”

Helpful Report

Posted 1 month ago

“Very efficient service and driver met me at airport arrivals on time. The only reason 4/5 is that cost is somewhat higher than standard taxi and I did not receive a text that he was there or with his contact details which helps reduce anxiety. However, I will use this company again.”

Helpful Report

Posted 2 months ago

“Prima en netjes Wel wat minder goed bereikbaar om een wijziging door te geven. Maar werden uiteindelijk wel terug gebeld.”

Helpful Report

Posted 6 months ago

“Very good communication, a little difficult to find representative on arrival at airport but then efficient and drop off and pick up fine.”

Helpful Report

Posted 10 months ago

“Easy to use..Door to door”

Helpful Report

Posted 11 months ago

“The bus is coming to early. The bus came 8 am, but the flight was 12 pm.”

Helpful Report

Posted 1 year ago

“Am Flughafen ging alles super schnell und unkompliziert. Der Bus war neu und komfortabel. Einzige Kritik: wir haben eine Stunde bis zur Abfahrt warten müssen. War allerdings auch so beschrieben vom Veranstalter. Aber der günstige Preis lässt uns darüber hinweg sehen. Jederzeit wieder.”

Helpful Report

Posted 1 year ago

“Overall ..v good on our return journey but on arrival the collection at the airport was v delayed with over 1 hour waiting time..”

Helpful Report

Posted 1 year ago

“hiweg nach playa del ingles allrs ok,sehr huter service,rückweg mit sammeltransport und zum teil über 20 min.wartezeit vor einem hotel ziemlich nervig,lag abrr nicht am fahrer,bus war eohl auch nicht der neueste,”

Helpful Report

Posted 1 year ago

“Ze zijn super op tijd of laten het heel duidelijk weten als ze iets te laat zijn! Ze zijn erg secuur! Wij hadden op de terugweg wel iemand die als een idioot reed.. heel de tijd optrekken en weer afremmen.. 😅 Nou ben ik niet zo bang aangelegd dus ik vond het niet zo’n heel groot probleem! Ik zou ze zeker weer bestellen! 🙏🏼”

Helpful Report

Posted 1 year ago

“Hi only problem was getting pick up for airport we did not fly till 7but we got pick up at 215 am which I think I was a bit to early”

Helpful Report

Posted 1 year ago

“Il mio cognome era scritto sul cartello di arrivo ma poi abbiamo dovuto aspettare un autista libero 20 minuti”

Helpful Report

Posted 1 year ago

“Consigliatissimo se si vuole evitare di prendere i mezzi pubblici con bagaglio a seguito. Offrono un buon servizio per lo spostamento verso i vari alloggi ed anche per quanto riguarda il ritorno verso l'Aeroporto. Il punto "From2" è poco visibile al Terminal2.”

Helpful Report

Posted 1 year ago

“The driver met us as we came out of the arrivals Terminal and was very courteous and chatty. He was parked right outside the doors with his very clean and Tidy shuttle bus he then got us to Mayrhofen and dropped us off right outside the hotel entrance. On the return journey, the Shuttle bus arrived 45 minutes early which wasn't bad at all and once again the bus was very clean and tidy. The driver was courteous however he let himself down by driving far too fast and erratic not taking into consideration we had a 4-year-old sat on a booster cushion. This is why i only scored the company 4/5 otherwise it would be a 5/5 i would certainly use this company again.”

Helpful Report

Posted 1 year ago

“Plane arrived earlier, driver was not on site in spite of your promise that flight would be monitored. On departure from Barcarola Club (Avenida de la Playa) there was no other pickup location mentioned on the voucher than the complex. We waited outside the complex, driver was at bus stop CC Welcome Sea. Maybe a tip to mention pick-up location on the voucher in the future ? Furthermore no comments and we will not hesitate to use your services again. Pls see the above as positive ment comments.”

Helpful Report

Posted 1 year ago

“I recommend to use this agency. Perfect pick up both on outbound and return.”

Helpful Report

Posted 1 year ago

“We have used shuttle direct a number of times. Collected and delivered to our accommodation no problem. Our lift however did not return to collect us to take back to the airport and we were unable to contact anyone to see what was happening. We managed to arrange a taxi to the airport. There seems to have been an accident on the roads between the airport and our destination, and I suspect this was the cause. This would not deter us from using shuttle direct again however as it has been so reliable to us in the past and I would recommend to others.”

Helpful Report

Posted 1 year ago

“Buchung problemlos; Abholung pünktlich wie vereinbart; gutes Preis-Leistungsverhältnis”

Helpful Report

Posted 1 year ago

“A bit disappointed that I was sat on the shuttle bus at the airport for 1 hour and 30 mins before it left the airport and wasn’t told of any delays or given any explanation.”

Helpful Report

Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,226 reviews