“All on line. Was guided there via Go Compare using my stored details and requirements. Came out most cost-effective of the quotations. However by the time I completed my details on Yoga the price magically went up by £35, with no change of my details.”
“I paid a deposit and without any warning, the policy wasn't created and my car was uninsured for several hours. Thankfully it was during the night. I had to redo the payment and because my insurance had run out, they charged me an extra £50 and have not honoured the original price. Very disappointed”
“i had a cheaper quote and was happy to stay with you if you matched it [ it wasnt much cheaper ] but you just cant talk to anyone in person or on line about this , and your portal is not set up for this question. I tried ringing you claims dept as that was the only number I could find - and they cut me off without speaking to anyone
Not only that - I went to change my bank details as the one you had was my old account number to pay the £580 quote - and you then added another £12 to the quote you were telling me to pay for no reason whatsoever . VERY poor and I had no time to go back to the other party as Im away for a week .”
“I made a mistake on the start date, now I can’t change it without penalty, the Live Chat doesn’t recognise my query so I have to hope I can sort it during the daytime.”
“Would have liked to give 5 stars, however as previous reviews, my cost from the comparison website went up £45 on the Yoga website with no identifiable reasons.
Although still cheaper it does make you wonder what you are signing up to.”
“the company i was with was sky high and when it came to renewal it shot up....i found yoga via the compare site ...the price was great however when i got to the yoga site it went up by £50 ???? however it was still several hundred pounds cheaper then who i was with so i went with yoga ...im very happy and the site was so easy to use and purchase the insurance.....i printed the document aswell and was so straight forward i would highly reccommend yoga”
“I recently received my new insurance cover for the next 12 months. This was nearly £900 more than my current premium. I reviewed via compare the market and YOGA were the most competitive saving me a fortune.”
“You have renewed my insurance without my permission
I can't get in touch you as your mails to me all no reply
You should grt I touch with me before I take further”
“The cost of the policy for comparable features was cheaper than closest competitors.
However, I was surprised that the cost was about £35 more expensive than the price quoted by the comparison site, moneysavingexpert.”
“Renewed my policy on April 25th
You have now sent me another policy and charged my account £174.18.
The policy is wrong....and the car is already insured with you”
“After searching for a fair priced car insurance I discovered Yoga. The website is not for the faint hearted. It is difficult to go back pages to check or adjust answers and even harder to return to a previous quote. The telephone staff are unable to assist with any problems as they say they don’t know why these problems are occurring and so can’t help. However, I persisted and eventually by leaving the site and returning to the start I got the insurance I wanted for the price I was quoted. The paperwork is easy to download and print if needed.”
