Login
Start Free Trial Are you a business?? Click Here

YOPA Reviews

1.5 Rating 505 Reviews
12 %
of reviewers recommend YOPA
1.5
Based on 505 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read YOPA Reviews
Visit Website

Phone:

02030957000

Write Your review

YOPA 1 star review on 12th July 2022
Helen Webb
YOPA 1 star review on 15th February 2022
Rob
YOPA 1 star review on 8th September 2020
Rebekah
YOPA 1 star review on 8th September 2017
Anonymous
YOPA 1 star review on 25th August 2017
Faizan
Anonymous
Anonymous  // 01/01/2019
Not impressed with this company. I expressed interest in viewing a property via their booking portal, which unbeknownst to me was already sstc weeks before! They obviously fail to update the status of properties in a timely manner and I only found out post cancellation of my viewing request !Having read all these shocking reviews, I'm not surprised at such a basic oversight on their behalf.
Helpful Report
Posted 3 months ago
I worked with estate agent Shane Montague & Jazz Ettienne The first agent who originally valued the property quit and was advised a valuation that was within an agreeable sale value. I went ahead with the instruction based on what he said but since then there hasn’t been a single viewing and the new agent who took over thinks we should reduce the sale price by £50,000. Yeah right! That is completely unacceptable. These people are supposedly professional which are to be trusted. I have asked to cancel the sales process but now I have to pay the full Yopa fee of £1499 which despite numerous complaints, I have been told is non-negotiable! Yopa are absolute thieves and the worst kind of estate agents. AVOID AT ALL COSTS!!!! (I have taken part of this review from another Complaint reviewer Sarah A as I had a very similar experience - hope that's OK). I want to sue Yopa, what an absolute disgrace.
Helpful Report
Posted 3 months ago
Not even worth 1 star. Over value the property to kock you in as a customer. Don't out effort in with images or descriptions, needed to adjust advert many times on wrong information. Agent never turned up on viewings, all ways on the sick Once we raised a complaint agent then quit and we changed agent. Now they are chasing for the fees when in reality all they did was lie anamd cause stress. Don't even go near these scammers.
Helpful Report
Posted 3 months ago
Not a good experience. Minimal contact from the agent. Although we asked for the agent to conduct viewings, the only ones we got were when she was on holiday , so we did them. In the months that we were on with yopa we had 3 viewings. Questions went unanswered, no feedback ever. Still nothing after reducing the price so we added another local agent. Three weeks later and we are sold. Obviously their agents just list the property and sit back knowing they're getting £1400 anyway. My advise is steer clear and get a local agent instead. Wouldn't use them again
Helpful Report
Posted 3 months ago
AVOID yopa in South Yorkshire, they did absolutely nothing to help with our sale. Said they would get us a price and then just kept telling us to drop it, not doing as we asked. Went with another estate agents and completed in 8 weeks. Pathetic wouldn’t use them if they were the last on earth.
Helpful Report
Posted 4 months ago
One of my house picture went onto another house in the area. I only found this by chance being nosy with other houses being sold in the area like mine. I need to save the rest of my review for when Ive made my complaint.
Helpful Report
Posted 4 months ago
I have used Yopa Northumberland twice now with Helen Kelly and she has restored my faith in Estate Agents! Helen is both professional and extremely knowledgeable in all aspects of buying and selling property. The attention to detail and the care Helen takes regarding the sale of your property is outstanding. Helen is with you every step of the way and nothing is too much trouble. Helen's office hours are 24hours 7 days a week and she never let's you down. Exceptional value for money and extremely hood service. We'll done Helen for selling my second property. Brilliant.
Helpful Report
Posted 4 months ago
Brett from bury branch refusing to give me my house keys. I have made the complaint t trading standards and to the police who are investigating this Matter. 1 year with them hardly any interest. Went to Keenan's and sold the property within 2 weeks... Please avoid at all costs
Helpful Report
Posted 4 months ago
My experience with Yopa at the beginning was really bad all communication via watsapp considering the fees I expected something more personable I was not impressed...then in April I was given a new agent called Cody Verity he found a buyer on his 1st lot of viewings that he did in my home he communicated and explained everything I was so impressed with him he was really committed to getting my sale over the line I really don't know what I would of done if he hadn't come along. I would like to add that the app that allows the vendors to keep in contact with you needs to be taken down I found the very intrusive at times and add to more pressure during this stressful process.
Helpful Report
Posted 4 months ago
Can I give zero stars .. no Communication with estate agent even the solicitors couldn’t get a reply .. what chance you got ..
Helpful Report
Posted 4 months ago
We have done a good few viewings with Yopa Montrose arbroath and Dundee Megan and Gillian . They were easy to deal with , professional , always got back and really helped us to secure a home I love and can’t wait to be in. We couldn’t use for selling as did it privately but would have no hesitation.
Helpful Report
Posted 4 months ago
!!!DO NOT SIGN UP WITH THIS AGENT!!! They fix you in to a contract which they do not uphold, missing viewings, don't return calls/emails, no feedback, not returning keys, appalling customer service, and then insist you still pay the £2k fee! I am having to go through the Property Ombudsman now as Yopa's complaints procedure is an absolute joke!
Helpful Report
Posted 4 months ago
Once you agree to the fee they will not put any effort in selling your house. People that used to come to view my house were telling me that they were trying to get in touch with Yopa for weeks to arrange a viewing. Yopa couldn't sell the house for months. Once I changed agent it was sold in 10 days under the same interest rate conditions.
Helpful Report
Posted 5 months ago
I was pondering writing a review but the more I've thought about it, believe it needs a mention. I made an offer on a property, was called by a female at Yopa saying there were three offers and asked whether mine was final to which I replied yes. At that she said it had been accepted 😦. I'm sumising if I had said no and offered more, then that would have been accepted after a short interlude..questionable ethics🤔
Helpful Report
Posted 5 months ago
Sadly 0 stars isn’t an option! The estate agent I had must be the laziest, biggest ‘storyteller’ of all time! Absolutely useless, rarely called, took three viewings and expected £1299 for her laziness! When I complained she made up another 9 viewings that were all ‘cancelled’! Yopas ‘investigator’ looked in to the matter in all of a few hours and informed me nothing untoward was done! I’m going to the ombudsman because I’m fuming about such a bunch of scammers especially Connie Fisher! Do Not hire these lying bandits!
Helpful Report
Posted 5 months ago
Unprofessional and rude viewing agent called Andrew Godwin. I've had far better experiences with other estate agents who seem friendly and are happy to answer questions which he did not did.
Helpful Report
Posted 5 months ago
Had premium package, pictures were dreadful! I even had to send my own pics! Did not hear from agent after going live, despite her saying she will be there every step of the way! Had only one viewing and property been on the market for months due to absolutely terrible pics with no room measurements. Disgusted by this service, will not recommend to anyone
Helpful Report
Posted 5 months ago
Few weeks ago, our hedge funds lost about $700,000 to a Binary option Company. We send a mail to [contactzattechyrecovery @ Gmail com] on digiconomist Blog. In no time, they did an amazing job recouping almost 85% of our funds. We appreciate working with your team. Thanks!
Helpful Report
Posted 5 months ago
Absolutely horrified with the communication from Yopa agents. It has been a nightmare
Helpful Report
Posted 5 months ago
Just cost me £2779.00 NOT TO SELL MY HOUSE. My house was put on the internet web sites and that’s it. Not impressed, easy money for YOPA
Helpful Report
Posted 5 months ago
YOPA is rated 1.5 based on 505 reviews