YOPA Reviews

Name: YOPA
Rating: 1.50

1.5 Rating 505 Reviews

12 %

of reviewers recommend YOPA

Company Reviews

Questions

Metrics

1.5

Based on 505 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

02030957000

Write Your review

Tell us how YOPA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yopa lincoln,my review would have been a good 1 if it wasn't for the fact that they pushed Gilson Grey on to me & I didn't realise that if I wanted to use my own solicitors it would have been another £200 to use yopa,I wish I h paid the £200 now,look atbthe reviews of Gilson Grey,don't take my word for it,I tried to contact Mat regarding this with emails & phone calls & didn't even get a reply,I don't think this is the 1st time as like I say,he never even replied,my opinion would be to just use someone else,they can be any worse”

Helpful Report

Posted 5 months ago

“Yopa is a scam, this company is not interested in selling your house they are only interested in making you sign up for the fee and then they don’t turn up for viewings, don’t follow up and respond to queries. I managed to get an offer for my property after 3 months on the market but the buyer pulled out because both Yopa and their recommended solicitor did not respond to queries and dragged the transaction for more than 6 months. Frustrated with them, I said I no longer want to sell with them and since then they have just being chasing me for the fees. They then handed it over to debt collection agents who have been chasing me for months but I complained to the TPO - who have also gone quiet. Please avoid them, this company has also lost a lot of business like purplebricks because of the poor service they provide.”

Helpful Report

Posted 5 months ago

“Totally reactive not proactive marketing . Foolishly I signed up for the pay regardless contract. So after very few viewings, ,1 poor , non sustainable offer and no activity in months I now pay out Over £1500 for very little. In a third of the time , the local estate agents had 3 times the viewings and the property is due to complete at the end of the month . On hindsight, that wonderful gift we all wish we had. I wouldn't touch Yopa with a bargepole. I lodged a formal complaint with them and was right royally fobbed off as expected. Yopa have made their money and they just don't care. Everyone should read these comments before signing that worth nothing contract . I wish I had ( 1 star because I couldn't give them any less )”

Helpful Report

Posted 6 months ago

“TLDR: Beware - this is a completely passive process. Yopa does not maintain their own database of buyers, so there are no newsletters or pro-active engagements to potential buyers. Yopa relies solely on inbound leads from the main portals, so there is no outbound selling, at all. We had high hopes on appointing Yopa as our sole agent, having been reassured by the local agent that our property was well priced, and that there was demand for similar homes in the area. However, after 4 weeks on the market, we had yet to receive a single viewing request. When we queried this, we were offered a reshuffle of the photos on the advert. This remained the most innovative action offered by Yopa during our entire 10 month engagement. We only ever achieved 5 viewings, with 3 buyers, and 0 offers across a 6 month period. During this period we reduced our price and completed home renovations to try and entice buyers, but Yopa was unable to offer any additional support. Despite this total failure to sell our property, Yopa's T&Cs mean we are still paying the full fees. Even considering their costs (photography, portal advertising, viewings), this feels like a con where sellers are set up to be stung.”

Helpful Report

Posted 6 months ago

“DO NOT USE THIS COMPANY!!! This company charges you even if they don’t sell your house!!! After a relative dies I listed their property with Yopa…. Yopa overpriced the property to get me to sign promising it would sell quickly!!! They did not return calls to potential customers and the service was terrible…. After a year of no offers I decided to remove the property from the market and they tried to CON me out of money to cancel the so called contract!!!! What a terrible company!! Avoid at all costs!!!!”

Helpful Report

Posted 6 months ago

“AVOID AVOID AVOID If I could give -5 stars I would. We were buying a house that was being sold through Yopas estate agent Neil Challinor in Tewksbury. To put it politely, he does the bare minimum and even that is lazy. Right at the start of the process they make you pay £85 to sign into their portal, which does absolutely nothing and if you try to communicate with someone on there it will go nowhere. We’re 5 months on from signing up to the portal and still to this day have no had replies to our messages on there. We tried to avoid contact with yopa and all costs and ended up contacting the sellers directly, which I honestly believe saved the sale for us. After multiple lies and excuses from Neil, we decided that if this house was to be ours, we had to do it ourselves. Neil refused to arrange a plumber to come and service the boiler and ended up asking the sellers to arrange. Luckily for us they were very understanding people and helped us with every ask. This should have been what Neil was paying them for!! The day we exchanged keys was the most anticlimactic day and sadly did not go the way you imagine it. When keys had been released Neil didn’t have time ti come and exchange and was no where to be seen. Instead the sellers had to arrange to leave us keys in a lock box and grant us access to the garden!! We are now 3 weeks into being in our new house and Neil STILL HAS OUR KEYS!! And Neil, if you read this, pop the keys in the letterbox please, or I will take it further. Thank you”

Helpful Report

Posted 6 months ago

“Yopa Slough, Scammers avoid them, and the chain collapses because of them. Almost £7000 was lost because of them. Unprofessional way of dealing with things. Dishonest agents and always not available, and the chain collapses because of them. They don't answer emails or calls, and agents disappear without informing us. The worst experience. They are cheap because they don't do the job at all. Avoid them avoid them”

Helpful Report

Posted 6 months ago

“Appalling experience as a prospective buyer. Never answer phone calls, WhatsApps or emails. Only interested in up-selling other services. Never available to view the property or to get tradesmen in. AVOID”

Helpful Report

Posted 6 months ago

“Can not get a viewing through yopa what is going on so that tells me they don't want to sell houses”

Helpful Report

Posted 7 months ago

“Booked a viewing. Cancelled our viewing . Poor service”

Helpful Report

Posted 7 months ago

“This is a Genuine review about our experience with Yopa estate agent. No sale no fee is a lie! Yopa Demanding payment from us when our house has not yet sold, and the payment is £1,000 more then what we agreed to, we would have never agreed to sign up with Yopa if we had been told this from the beginning. We are still in complaints with Yopa, but nothing has been resolved. Also a viewer complained to us that the Yopa agent made it difficult to book a viewing and they had to wait 2 weeks when we were absolutely free and available to show them our property. The viewer said they would never go with Yopa to sell their house with the experience they had to view ours. No surprise as to why our house has only had 3 viewings and still unsold. As a seller I would never recommend Yopa”

Helpful Report

Posted 7 months ago

“I desperately wanted to sell my house so I could move to my parents house who had recently passed away I was told don’t worry we will get you moved A few viewings no interest I dropped it 20 k Then asked what should I do to make it more sellable I’ll have a look she said A day later she came back with her answer Modern auction After a phone call I was told to drop another 20k off the price Didn’t do it but there was no effort whatsoever After 50 days on market I accepted I wasn’t going to sell quickly enough Then came the horror of having to pay 1500 for virtually nothing They are con men of the highest degree My mum and dads house is gone forever Avoid like the plague”

Helpful Report

Posted 7 months ago

“Didn't even get past the starting line. Booked in for valuation but nobody turned up. No explanation or apology. Will now use a proper estate agent. YOU GET WHAT YOU PAY FOR !!!”

Helpful Report

Posted 7 months ago

“This is the worst estate agent in Bristol. They are keen to exchange. Once it is done, you can only wish you would be lucky to get hold of the agent to get keys. Annie Bailey has given us three different addresses to collect keys BS13, BS7, BS22. We had to chase around her appointments to get the keys. Ridiculous. She said she’s doing us a favour.”

Helpful Report

Posted 7 months ago

“Aftersales service is shocking avoid.”

Helpful Report

Posted 7 months ago

“Very rude and professional. Will not consider using them again.”

Helpful Report

Posted 7 months ago

“The agent did not provide any feedback from the vendor on the offer made. She spoke with me on the phone after I made the offer (in writing) saying the offer is low and that she would communicate to the vendor (as she has to as per Estate Agents Act). Then disappeared until 9 days later when I emailed to ask. Not professional.”

Helpful Report

Posted 7 months ago

“BIGGEST ESTATE AGENT SCAMMERS Failed to tell me in person that I owe the money regardless selling the property or not. Or if I change my mind taking off it the market. Upsold me the best package then failed to get me one single viewing. And told me the markets not very strong at the moment. That’s why no viewings. It’s her job to no the market. Then took £2k out my account. 6 months from signing with them. Avoid. Complained and disregarded anything I said. Legal robbery. I not say her name because they all sing of same song sheet. Had to take a loan out to pay for it.”

Helpful Report

Posted 7 months ago

“Don’t trust them, they knew we wanted to use outr family solicitor right from initial valuation of property and at no time did they’re area sales rep Callum come clean be honest and say there was an opt out fee of £300 they done this to others on trust pilot review I saw so honesty and integrity they have none I’m afraid. I was also selling another house in Pontypridd darlows dealt with it and was brilliant. I’m having to meet buyer to hand over keys now sales gone through they’ve done nothing for us at all”

Helpful Report

Posted 7 months ago

“Beware,Beware,Beware,Beware This company????,signs you up,does absolutely nothing,waits 8 month and bleeds you dry. Avoid my £2700 MISTAKE ON 2 PROPERTIES THEY DIDN,T SELL AND CONTACT A PROPER ESTATE AGENT.”

Helpful Report

Posted 8 months ago

YOPA is rated 1.5 based on 505 reviews