Zaful Reviews

1.6 Rating 715 Reviews

12 %

of reviewers recommend Zaful

Company Reviews

Questions

Metrics

1.6

Based on 715 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Zaful?

Helpful Report

(10 months ago)

You can contact Zaful by Email, Telephone and Live Chat.

Helpful Report

(10 months ago)

25.00%

Industry Average

“ Customer service is a joke. ”

- Anonymous

“ You guys are gonna be sued one day… this company is scam scam scam!!!’ It’s been 2 months already and. Nothing . Costumer service is garbage and I think those good reviews they paid to those people to do it because is the worst server ever !!’ Don’t waste your money and time they lie to you telling you is almost there and everything is still in China. Or they don’t even answer to your calls or messages . Worst company ever!!! ”

- Elena

“ Horrible customer service and delivery system. I would never come back again. ”

- Anonymous

Zaful Reviews

Customer Service - Bad