|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier
|
|
Average Delivery Time
|
Over 7 Days
|
|
On-time Delivery
|
Greater than
48%
|
|
Accurate And Undamaged Orders
|
Greater than
82%
|
|
Customer Service
|
|
|
Communication Channels
|
Telephone, Email, Live Chat
|
|
Queries Resolved In
|
Over A Week
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
About Zalando:
Zalando offers its customers shoes and fashion from 1000 different brands with free shipping online. Zalando provides a complete shopping experience with variety of choices. Our aim is to offer our customers and a huge range of stylish shoes and fashion items with excellent customer service and the advantages of an easy and secure online shopping experience.
Visit WebsitePhone:
0800 0280077
Email:
service@zalando.co.uk
Location:
31 35 Kirby Street
London
EC1N 8TE
