Zellart Modern Arts Reviews

Name: Zellart Modern Arts
Rating: 3.91

3.9 Rating 310 Reviews

74 %

of reviewers recommend Zellart Modern Arts

3.9

Based on 310 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Zellart Modern Arts 1 star review on 15th December 2022

Adam R

Zellart Modern Arts 5 star review on 24th November 2022

Anonymous

Anonymous // 01/01/2019

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“Though the wait was a tad long it arrived in amazing shape. People, it's coming from the Ukraine. They're under a little pressure these days..... The picture is stunning. The quality is beyond our expectations. Thank whomever for your brilliant packaging as our pkg obviously experienced water damage somewhere in route yet the 3 panels were unscathed due to the miticulous wrapping. The wood frame is high quality. The canvas print is clear and well taught. We're putting our next order today.”

Zellart Modern Arts 5 star review on 14th December 2019

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Posted 5 years ago

“I am having the same issues as every review. I ordered a print and it has been sitting in the Ukraine for over 3 weeks. I have sent several emails to the company with no response. The USPS said there is nothing they can do as they the seller did insure the package.”

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Posted 5 years ago

“I ordered my picture on November 13th still showing it’s in Ukraine. Can’t get a hold of anyone because there’s no contact info and I have sent numerous email and haven’t received a response. This is horrible!”

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Posted 5 years ago

“I placed an order for artwork and have not received it. I have reached out to the sales team and via Facebook to find out the status of my order. I would recommend not using this company as their support is not good. They don't provide a phone number or contact information on their website or emails you receive.”

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Posted 5 years ago

“My art arrived today and I have to share that although there was a wait because of the distance, this company put so much care in packing the art, meticulous. It arrived unscathed and perfect. It was wrapped with LOVE, I am sure. From the outer package to the inside padding, the wrap to prevent the panels from touching, it was done professionally and thoughtfully. The colors are Brilliant- it's absolutely beautiful, more beautiful than seeing it online. I highly recommend this company. Be patient, they are in Ukraine. I am a very picky person, quick to complain and I highly recommend this company. Picky in California”

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Posted 5 years ago

“We were worried as we had ordered art from Zellart on Oct 9 and based on the company's claims, expected delivery sometime during my sister's visit from the UK ending Oct 29. At first we didn't know it was being shipped from the Ukraine and eventually saw some of the reviews online. We finally received our package on Nov 4th and it is as it appears on the website. From the shipping transaction it is recorded as having arrived in Toronto on Oct 31 but only spent 1 day in customs. Maybe some of those who have experienced frustration and delay on receiving their purchase it is your local customs office taking a long time to process and of course the vendor has no control over this. However we did send an email request for communication of status of our order around the end of October and although we received an auto generated email acknowledging receipt of our email however never received any further communication so Zellart really need to improve their customer service.”

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Posted 5 years ago

“I ordered artwork over a month ago. Not only have I not received it, the company does not respond to my emails. I question the legitimacy of this group”

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Posted 5 years ago

“Happy with the product, would have just like to have know how long it would take. It took about 2.5-3 week from the date I ordered until I got it, which was fine.. I love the picture! This is not a scam and I’m a real customer- I got the pic of the red hair girl with her hair flowing back into birds for my salon.”

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Posted 5 years ago

“This is a scam.!!! I don't believe any of the good reviews out there and please don't feel for them. They were probably written by owner. Also same issue as everyone else. Received tracking number only so they can charge me but they haven't actually shipped anything to me or given me any time frame.”

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Posted 5 years ago

“Having same issue as a lot of people on here. My package was "shipped" on 9/10. It's been in Kiev, Ukraine ever since with no updates and no response from customer service. Gotta be a scam.”

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Posted 5 years ago

“Ordered My wall art on August 24th. And received it today Sept 3rd.. Love The Piece and would recommend this Company 😊😊😊”

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Posted 5 years ago

“Order number 5685 has been in the Ukraine for weeks. The tracking shows no movement. I have been attempting to get in touch with ANY employee, but not one response. I am disappointed.”

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Posted 5 years ago

“Placed an order, received tracking info the next day and location still shows UKRAINE, which I assume is where it's made. Never received a response or my $350 order!!! SCAM SCAM”

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Posted 5 years ago

“Zellart had a great selection of prints to choose from, so many that the biggest problem can be deciding which print you want to purchase. They have no shipping cost and take returns. The quality of all the prints I have bought has been great. The canvas prints are reasonably priced and is a great way to add color and personality to your home. I highly recommend this company for buying canvas prints.”

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Posted 5 years ago

“Very nice canvas. But, I wish I had option for longer length..”

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Posted 5 years ago

“I bought five pieces of canvas art for a playroom. Each piece arrived looking exactly as pictured on the website. The shipping was free and fast, the customer service was great, and the prices were much more reasonable than art.com and allposters.com who both charge absurd shipping fees as well. I would definitely buy from Zellart again!”

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Posted 5 years ago

“All pieces were beautiful! Very satisfied”

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Posted 5 years ago

“I am absolutely in love with the large canvas that I ordered. The customer service at Zellart was impeccable and the item came fast. Their website has many sizes to choose from, which is great!”

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Posted 5 years ago

“Very nicely done and well packaged for shipping. Love this piece.”

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Posted 5 years ago

“The print that I ordered came exactly as described. Very pleased with its quality, shipping packaging was solid. Great price for an office/lab accent piece. Totally happy customer!”

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Posted 5 years ago

Zellart Modern Arts is rated 3.9 based on 310 reviews