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Zellart Modern Arts Reviews

3.9 Rating 310 Reviews
74 %
of reviewers recommend Zellart Modern Arts
3.9
Based on 310 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Read Zellart Modern Arts Reviews
Zellart Modern Arts 1 star review on 15th December 2022
Adam R
Zellart Modern Arts 1 star review on 15th December 2022
Adam R
Zellart Modern Arts 1 star review on 15th December 2022
Adam R
Zellart Modern Arts 5 star review on 24th November 2022
Lynn
Zellart Modern Arts 1 star review on 2nd November 2022
Stephan Mayer
Zellart Modern Arts 5 star review on 15th October 2022
CBE
Zellart Modern Arts 5 star review on 21st September 2022
Diana Alfonso
22
Anonymous
Anonymous  // 01/01/2019
Product exceeded expectations, and is great quality. Arrived promptly and in great shape will definitely order additional items in the near future.
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Posted 4 years ago
Beautiful print! Looks exactly as pictured and arrived within 5 days of purchase
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Posted 4 years ago
So beautiful. Thanks 💕
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Posted 4 years ago
The picture, came in time and was great quality. When I spoke to o customer service they were great as well.. highly recommend Zellart.
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Posted 4 years ago
I just received my cow picture yesterday! I am absolutely in love with it! It traveled many miles to get here and it was packaged so well and came in perfect shape! I hesitated at first but I’m glad I purchased it! Thank you Zellart!
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Posted 4 years ago
I received my order yesterday, it was beautifully executed. I have it hanging on my wall not be happier with the quality as well as the price. I would not hesitate to order from this website in the future. Their customer service is exceptional, I would recommend zelle art to anyone in the market for a canvas for their wall.
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Posted 4 years ago
Love it but....what you should also know. I ordered my art piece early September 2020. I received December 1. Yes that is a long time, however, Zellart shipped September 19. I used regular shipping. I realized shipment could be late due to covid but was still skeptical since it kept taking so long. Afterall, I received other items from out of the country much sooner. Since I was leary, I reached out to search online reviews and other experiences too see if I was scammed. I read both positive and negative reviews. I was left to myself to figure out if I should just kiss my money goodbye. But then I thought, every time I reached out to Zellart for answers, I kept getting detailed responses that weren't like that that you would expect from a scammer. Basically I had to read between the lines. I trusted I would eventually receive. Now after reaching Chicago mid November, it took the US mail two weeks to get to my door in Idaho. Why, I have no idea. Also, I have no idea how the shipment was soaked in water to the point the cardboard box nearly deteriorated. Luckily, Zell Art had all the pieces wrapped and protected and my piece was safe from damage. I have now hung my artwork and couldn't be happier. It is lovely.
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Posted 4 years ago
I chose standard shipping that took exact 1 month to be delivered. Im in Maryland, USA. The wait was a bit too much but the canvases arrived properly packed, safe and look beautiful just as the photos of the order. Also great and prompt customer service.
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Posted 4 years ago
I’ve already written a great review for this company but I wanted to let people know that I live in Massachusetts in the United States and I did not even wait 30 days for this to come and it came through the United States Postal Service after it got into New York my mailman delivered it so please know that not only is the artwork great and the packaging was amazing it came through the mail with my postal service in less than 30 days to Massachusetts
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Posted 4 years ago
I was reluctant to buy artwork on line but I did and I am so grateful. They did a great job packaging such a large photo as well as keeping me updated and responding to all my emails! It’s even a great quality, not flimsy. Just a regular girl and her cow pic, thanks Zellart!
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Posted 4 years ago
Hi Lana, After what seemed like a very long wait, over two months, which was making me nervous about my purchase, my wall art finally arrived this evening. The COVID epidemic didn’t help either. I was a little concerned about how it would arrive considering how large the pieces were. Other packages that I have received this past year from other companies were not packaged well and didn’t arrive in the best condition. The box was a bit worn and slightly damaged. But after further inspection I was relieved to find that Zellart did a superb job of packing the product, and I think that whatever carrier was used for delivery, the product would still have arrived in perfect condition. I think that other companies could learn a lot from Zellart on how to pack and ship their products. I am very happy with my purchase and it was well worth the wait. Thank you very much, Ross
Zellart Modern Arts 5 star review on 22nd November 2020 Zellart Modern Arts 5 star review on 22nd November 2020
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Posted 4 years ago
I would love to give more than five stars if I could. I found this beautiful canvas on Pinterest actually. I’m in Texas and have looked everywhere before for a canvas this size with the exact picture we want. I was worrying about ordering it as it wasn’t cheap but coming from overseas I was afraid of damage and all. Well I went ahead and ordered it. I started to get concerned with the wait as it sat in a distribution center for a long time. The customer service was great though. They assured me it was on its way and due to covid it sits longer at the distribution centers due to not as many outgoing flights and such. I was happy to wait longer. But obviously still a little concerned because I did pay a lot of money already. Well it finally got here and it is absolutely beautiful and perfect! It was not only worth the price but so worth the wait. And I will say they packaged it so well. I almost thought they didn’t even want me to open it lol. It was so well packaged that somewhere along the way the box got wet. The whole side of the box was just soggy and ripping apart. They had layers and layers of protection on the canvases. There was absolutely no damage! I give this company an A+ and would absolutely order and wait for this piece all over again! Thank you so much Zellart for your care and quality!
Zellart Modern Arts 5 star review on 20th November 2020
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Posted 4 years ago
121 days and counting.... Still nothing..... No art we paid for and no refund that has been requested. No communication..... Unacceptable customer service in today's connected world. If you can take our money over the internet, you should be able to communicate with your customers as well.
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Posted 4 years ago
I love the piece I purchased from Zellart! It took a bit longer to get to me but worth it. I inquired about the tracking as I was concerned that it was coming from the Ukraine BUT, Ruslana at Zellart explained that their products have a delay in customs. It did arrive, packaged very well (protected) and in perfect condition. If you are seeking a unique well made piece of art, I would highly recommend this company. And, their customer service is top notch!
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Posted 4 years ago
Yes, it took over a month. I'll start with that. However, that was the only negative, and that is not Zellart's fault. People are too used to Amazon and instant gratification, and things arriving instantly. They are located in Ukraine and with the Rona, mail moves slowly. Once the package arrived, it was packaged extremely well and there was no damage. Don't be upset with them and don't ask for any refunds. Just wait and you will love it once it arrives. Yes, ours almost took 2 months, and we were upset and worried, but good things come to those who wait. Thanks Ruslana for all your customer support!
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Posted 4 years ago
Never purchase from this company if you are located in the US. You will NEVER receive your package. I've been waiting for my package now 30 days and still nothing. According to USPS tracking, it still has not been received by USPS. To make it worse, I have requested a refund 3 times and they keep avoiding the refund.
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Posted 4 years ago
great prices. i would have paid a little more to have the piece in a timely manner. the website and customer service say up to 21 days for shipping, its been almost 8 weeks and i still have nothing. the "oh well" attitude of the customer service department is infuriating.
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Posted 4 years ago
Amazing customer service!
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Posted 4 years ago
Beautiful and top quality...it can take awhile-has to go through customs. It was truly worth the wait!
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Posted 4 years ago
Be patient,the wait is worth it! Awesome quality.took a little over a month to get but I just love the canvas
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Posted 4 years ago
Zellart Modern Arts is rated 3.9 based on 310 reviews