Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys are the best. Such an easy process and I always know my car is in great hands. Thank You!”

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(DHMC) - Posted 5 years ago

“I love your service! Thank you!”

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(DHMC) - Posted 5 years ago

“It was easy as always! Thanks Brian and Zach”

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(DHMC) - Posted 5 years ago

“Excellent service. From customer service to your mechanics. Nico has been really helpful in answering any questions and prompt about it. Dan the man, your technician is extremely knowledgeable and really great. I am happy with the service and continue getting car services at your location. I wish you guys do a quick vacuum as courtesy:)”

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(400 Riverpark Drive) - Posted 5 years ago

“fast and easy”

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(Waters Corporation) - Posted 5 years ago

“The service and transparency were a very welcome surprise. The technicians and support staff were quick to respond and update change requests. Zippity is a genius idea that I will be not only using in the future, but also advocating other to use.”

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(Mitre - Bedford, MA) - Posted 5 years ago

“Did not provide a thank you card and mints Not a huge deal, but this makes me feel that the service person wasn't paying attention to detail. If that's the case it makes me wonder what else he wasn't careful with in my car? Joanne”

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(Waters Corporation) - Posted 5 years ago

“price on brake repair seemed little high, so I didn't do it. Other than that very satisfied.”

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(Fidelity - 1 Destiny Way, Westlake) - Posted 5 years ago

“Thanks for being so flexible.”

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(Fidelity - 1 Destiny Way, Westlake) - Posted 5 years ago

“Great first time experience using Zippity. It was extremely easy to set up the appointment and have the car worked on at my work. Communication was excellent on what was needed prior to the appointment as well as during the service (kept me up to date on the status as well as the health of my car and whether additional service was needed). I have recommended Zippity to other co-workers.”

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(Takeda (previously Shire)) - Posted 5 years ago

Author didn't leave any comments.

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(Staples) - Posted 5 years ago

“Very impressed with the time frame and quality! Very happy to use Zippity again for my needs!”

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(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“The service could not have been more convenient, and a box of mints, and a thank you card from the technicians! Very happy!! it even saved me a trip to the dealership to replace a turn signal bulb. That is a service that I did not even know that Zippity offered. I will continue with the oil change service, as the pricing seems competitive, and can be completed during my work day. My assumption may be incorrect with this suggestion. My assumption is that Zippity waits until ALL scheduled vehicles are complete prior to returning any key to the box. If that is the case, my only suggestion is that as you finish the client's car, to offer the key back immediately. Thank you!!”

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(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“I love the amount of information that is shared with the customer. I was able to see pictures and read information about every single part on the inspection. The gentleman servicing the vehicle also was very clear in the information provided. The experience of the entire service was butter smooth with absolutely no need to interact with anyone and no need to wait for anything. The convenience of it in my office parking lot is also very helpful. I hope this becomes the norm for car servicing and my only feedback would be to add more days for zippity on site here so i can book an appointment even sooner. But that might be an option once you have enough demand from this office.”

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(Staples) - Posted 5 years ago

“The service was very good. I like that those of us at 900 Salem no longer need to make the trek to 500 Salem. Thank you.”

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(Fidelity - Smithfield) - Posted 5 years ago

“I think Zippity is one of the best companies I ever had an oil change with. I never got so much detail on the process before and being someone not so knowledgeable with cars it's very appreciative.”

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(Fidelity - Smithfield) - Posted 5 years ago

“When I scheduled my oil change, regular oil was an option, which in fact my car was not eligible for due to manufacturer specs. so my first interaction with Zippity after setting up my appointment was the email stating my oil change would be $20 more then originally quoted. Had the regular oil not been an option when I set-up the appointment I would have any issues, but having that change be my first interaction was a bit annoying. Other than that your customer service and oil change service was very good.”

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(Staples) - Posted 5 years ago

“The service was great, very convenient. I will use it again. Thank you.”

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(Staples) - Posted 5 years ago

“As always, fair price and convenient!”

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(MathWorks) - Posted 5 years ago

“Process couldn’t be easier or more convenient.”

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(DHMC) - Posted 5 years ago

Zippity is rated 4.8 based on 2,184 reviews