ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,508 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Excellent service and perfectly on time and helpful loading luggage!”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Always accountable”

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Posted 3 months ago

“Excellent service. Would definitely use again.”

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Posted 3 months ago

“Reliable nice cars fair price have used many times”

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Posted 3 months ago

“the return journey the driver dropped us off at the wrong terminal and he picked us up from the wrong area of the complex.”

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Posted 3 months ago

“The pickup at the airport was in a rundown van. Granted that we were the only two passengers, which is as expected, it wasn't a comfortable vehicle. On the return to the airport, our driver did not show up. I never found out what happened, whether the assigned driver was late, or if another driver was sent instead and asked for a tip anyway. Regardless, very little trust factor. Won't use again.”

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Posted 3 months ago

“Never failed. Been in time and delivered me many times. The drivers don’t speak English which is not good.”

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Posted 3 months ago

“An effective, timely transfer. Thanks very much.”

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Posted 4 months ago

“We were met at the airport and taken by a lovely man to a very comfortable car for the 30 minute transfer to our hotel. When coming home, we were again met by a different, but equally lovely driver with an emmaculate car. The whole experience was seamless and half the cost of the hotel transfer. Would highly recommend and will definately use again.”

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Posted 5 months ago

“super friendly, good service”

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Posted 5 months ago

“Very punctual amd efficient.”

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Posted 5 months ago

“Punctual and helpful drivers. Used Ziptransfers 2 times, experienced no problem, with the exception of the last time. There were delays at the baggage claim at the airport due to slow action by the airport workers. It was resolved when we got the luggage exactly within the deadline for how long the driver could wait.”

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Posted 5 months ago

“Driver did not speak English but we spoke through translator on the phone. He was extremely helpful to us and very knowledgeable.”

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Posted 5 months ago

“This is a service to trust. Perfect😊”

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Posted 5 months ago

“On time and good transport and driver.”

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Posted 5 months ago

“Very friendly and helpful drivers who were on time and provided a good service”

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Posted 5 months ago

“Used Zip for 2 transfers in Barcelona. First transfer.Driver was late. Despite being whatsapped when I had luggage and was through customs. Second driver was a nightmare. Turned up in pouring rain . Didn't help with luggage. Had a baby seat in rear passenger seat. Front passseat full of paperwork and his personal kit. Absolute shambles. Wouldn't recommend Zip going forward.”

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Posted 5 months ago

“Can’t fault service, driver was waiting when we landed, and turned up at our villa at the correct time when we were going home ;) would definitely use again.”

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Posted 5 months ago

“Ordered a taxi from Tenerife airport, where a driver was suppose to meet and greet with me. Waited and looked for the driver in the arrival hall for 20 min. Then had to call the help line in UK to get help. Was told to go to a desk to get help. Went to the desk and from there taken outside where I had to wait in line for another 20 min for a taxi.”

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Posted 5 months ago

ZIPTRANSFERS is rated 4.7 based on 9,508 reviews