ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,320 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Very professional and pleasant staff”

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Posted 2 months ago

“Superb service to and from airport very nice courteous drivers Terry”

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Posted 2 months ago

“Driver waiting for us at terminal, brilliant”

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Posted 2 months ago

“Arrived at Gran Canaria Airport driver was waiting. Very polite and provided a smooth transfer.”

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Posted 2 months ago

“Excellent service - pre-booked return from Alicante to Calpe - flight details given and your carriage awaits at the airport and at the hotel on the way back - getting you to and from your destination in good time - cheaper than a taxi and no waiting around - friendly, helpful drivers - highly recommend, Patricia, September 2024.”

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Posted 2 months ago

“Dry efficient and on time thank you”

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Posted 2 months ago

“Drivers very polite cars were immaculate ! On time in fact one to collect was very early”

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Posted 2 months ago

“After picking us up from the airport the driver when nearing our hotel[H15 The palace] told me that he was unable to drop us outside as there was restricted access. He left us 200 metres from the hotel[not in sight] and told us it was up the road in front on the right hand side. We walked up the road and couldn't find it.We asked in a bar and was told it was futher up the road around a corner. It wan't easy to wheel 3 cases across cobbled streats. Upon collection the same driver asked if he could pick us up at the same place he dropped us. I told him that there were plenty of cars around and there was a parking space outside the hotel. it became evident that he had to take a 3-4 minute detour through the old town to get back on the main road.This is why he didn't take us to the hotel entrance upon arrival. It seemed to me he had his own interest at heart rather than ours!!”

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Posted 2 months ago

“Used in majorca, to be fair to them, they did arrive when they were meant to and got us to the destination and back without incident. Trip to hotel great. It was the vehicle on the return to airport, it was a battered dented scratched smelly builders van, with some random water drops coming in from somewhere. Luxury it was not. Did it do the job? Yes it did but if I was with my family I would've been very disappointed.”

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Posted 2 months ago

“ZipTransfers offer a great service. Our driver was on time to collect us at the arrivals gate displaying a sign clearly visible with my name. Our driver was extremely helpful and polite and the vehicle (Mercedes) was spotlessly clean and comfortable. Our return taxi was less impressive as it was a minibus, however, this was just as clean and the driver just as courteous. I would recommend ZipTransfers; their prices are reasonable and appear to be cheaper than other transfer companies available.”

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Posted 2 months ago

“Arrived at Madrid Airport, no sign of our driver, called help line and they said they would send someone, obviously we had been forgetten, 25min wait, phone call, driver spoke no English and had no identifying badge or sign, needed a spanish lady nearby to talk to him and get location, transfer then was fine. We had booked a return, tried helpline number night before and early departure day but was not ringing. Sent e mail to confirm pick up, after 9am phone was working and we were told that she would need to speak to manager to confirm collection and she had our e mail and would reply. Reply stated someone would be outside Hotel Riu Plaza Espana 10.55, we saw a man on Phone outside Hotel at 11am I asked was he looking for Mr Green, he replied 4 persons so we left with him, 10 mins into Journey Mario called to ask where we were, i explained we had taken wrong taxi, obviously my mistake but this arose due losing confidence in the Airport pick up and not seeing any identification or signage and thinking this is how Ziptransfers work, or not.”

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Posted 2 months ago

“Can’t fault the service. We flew to Alicante airport. Great communication leading up to our flights. Lovely comfortable transport which was on time both ways. Professional safe driver who helped with our suitcases. Would certainly recommend.”

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Posted 2 months ago

“Could not fault the service All the things that you need from a transfer service. Very Prompt Very Polite Driver Very Safe driving Very clean and comfy vehicle No doubting i will use ZIPTRANSFERS AGAIN I would highly reccomend 10 out of 10 from me”

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Posted 2 months ago

“Excellent. For both journeys Drivers there on time and very helpful in nice clean cars. Really pleased, will definitely use again”

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Posted 2 months ago

“Overall we were extremely happy with Zip transfers, our arrival flight was delayed and Zip monitored our flight and were there to meet us at our new arrival time, however, on the drive to our destination our driver had us the toll fee of €8 which was not outlined to us in booking. And our driver on our return journey did not charge this toll fee. I found this quiet unusual and do wish this extra charge was outlined when we first made the booking.”

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Posted 2 months ago

“Excellent service - very punctual for both journeys!”

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Posted 2 months ago

“Brilliant service. Easy to find driver at the desk, straight to the taxi with no waiting around. Return journey, prompt pick up with no problems”

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Posted 2 months ago

“Brilliant service! Messages with precise explanations of where to meet at the airport and updates for the return journey. Will definitely be using Zip Transfers again.”

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Posted 2 months ago

“We've used ZIP a few times now and the service has always been great.”

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Posted 2 months ago

“We’ve used zip a few times now and they are easy to get in touch with and so reliable. Would recommend and will definitely use in the future.”

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Posted 2 months ago

ZIPTRANSFERS is rated 4.7 based on 9,320 reviews