I placed my first order in 2019 and have had several subsequent orders since then. Denny Richards, in Customer Service, provides highly responsive help and support that was/is outstanding in helping me renovate my 18 year old sprinkler system. When I started I had no experience with sprinkler systems and Denny gave me the advice and confidence to tackle the project. Their pricing is competitive, inventory selection is good, delivery time runs about 5 days to receipt. I originally bought from Sprinkler Supply Store to support a small Michigan business but stay with them based on their excellent performance and support.