Shipping took forever and they blamed it on COVID which I kinda get but Amazon still ships in 2 days so I think these guys can ship faster than 1 week +. When I got the sprinkler heads, they were all mixed together so I was hard to tell which ones were which. They charged a lot more for shipping than it actually cost them so they kinda ripped me off there. The individual prices for the sprinkler heads were great, it's just shipping tips the scale into not that great of a price terrirtory. The customer service was nice and friendly when I contacted them but the service itself was very lacking. I mean USPS offers 2-3 day shipping so there's really no company out there that should take longer than that to get you your items. If you want to compete with the big dogs (Amazon, Walmart) then you need to be as good or better. If I can find these heads somewhere else, I will, I wasn't very impressed with the price and what I got for it ):