1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,937 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,937 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Second time returning customer. Very satisfied. Thank you.”

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Posted 1 year ago

“Excellent fast service within 4 hours of ordering! The battery was replaced at my work location. Easy peasy. Why Why go to a shop with this convenient service available.”

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Posted 1 year ago

“The technician came to our house on time and checked our dead battery, confirmed that it needed to be replaced, checked the alternator and determined it was fine, installed the new battery and took away the old one. The technician was cordial and competent and quick. Problem solved.”

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Posted 1 year ago

“The installer was professional, quick, detailed and very personable. Really good job!”

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Posted 1 year ago

“My battery died last night, tried jumping it, no dice. Scheduled a replacement with 1-800-Battery, the process online was easy, the local agent called to make sure I placed the correct order for my vehicle, appointment was scheduled for between 9-11AM, Mike M. arrived, replaced the battery, was very professional, friendly and courteous and got me going within 15 minutes. I have no hesitation recommending 1-800-Battery from start to completion the process was amazing!”

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Posted 1 year ago

“Very efficient and prompt system - put in my request on-line and received a response within a few minutes. Just over an hour later, a technician had arrived to fit the battery. Very pleased with the service.”

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Posted 1 year ago

“The guy that came out was excellent! What a nice guy! However, haven’t received my warranty info yet. If you guys could do that it would have been a perfect experience”

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Posted 1 year ago

“Very accommodating fast service”

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Posted 1 year ago

“I had a bad experience with 1-800-Battery. I booked the 11-1 pm time slot for a replacement battery at about 10:45 am. I waited but did not receive any calls or messages saying that they would be late. I called at 1 pm and they said the technician would be there in 45 mins. After 45 mins I called back and they didn't know where he was. He finally arrived at 2:45 pm but did NOT apologize or mention anything about the fact that he was 1 hour and 45 mins late. If I had known that they wouldn't be able to make it in the time slot I had booked I would have called another service because I had to leave for work at 3. Also, it wasn't great to get hit with an extra $25 travel fee right before checkout.”

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Posted 1 year ago

“Our battery went out on a Sunday before my wife and I were individually traveling the next day. My wife found 1800Battery.com and we gave it a try. Competitively priced, they came to the house and replaced the battery. Not easy to do on a 2019 Cadillac XTS, as we found out. Their tech was friendly and determined to resolve the issue. He was successful and the car was back in working order that day. Thanks for a great service.”

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Posted 1 year ago

“The service was incredibly smooth and fairly priced. From selection of the battery and warranty package to the delivery and installation I was kept well-informed.”

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Posted 1 year ago

“Very easy-to-use website. Good pricing. The APEX Serivce Tech Mike Fajardo was very professional. Only one problem was not Mike's fault. I believe sometimes the web might overbook so he was a little late.”

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Posted 1 year ago

“Fantastic and quick service! I’ve been telling everyone about 1-800-Battery.”

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Posted 1 year ago

“the technician who did the job was on time, super cute and friendly got it done with no hassle, and didn't mess around.”

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Posted 1 year ago

“The services was perfect!! The attention of the person who deliver the battery was perfect! Thanks”

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Posted 1 year ago

“I worked for this company for 3 months, was never paid for milage which you are supposed to be paid for (20+ miles away). Was not paid for over half the jobs I completed,with receipts and screen shots of proof. Never a complaint from customers actually was tipped a couple times. Have reached out to everyone possible only to be ignored. Needless to say I never even made the money back for the equipment I purchased. Had to make a claim to Michigan Department of Labor. Total ripoff..”

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Posted 1 year ago

“Wow! I rarely leave reviews. 1-800-battery deserves praise. Woke up to a dead battery at 6a.m. frantically searched through countless mobile service providers before choosing 1-800. The online booking was easy and customer support amazing. Great communication as my order was being processed. Installer knew his craft. Their price was fair too. By noon my new battery was installed. I’ll never use anyone else if it happens to me again. Happy customer!”

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Posted 1 year ago

“Great. The technician was GREAT.”

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Posted 1 year ago

“The order never was fulfilled in the time slot I selected. No communication about being delayed or anything. Unreliable service. Very unfortunate because I was stuck with a car needing a battery and had no way to pick one up myself. Was really excited to be able to have one delivered so I could get driving again, but it's shameful that they would provide a service and not follow through or communicate delays. So glad I at least waited in the comfort of my home vs. the side of the road.”

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Posted 1 year ago

“Easy to order and schedule an appt. They had a lot options/times for delivery and install. I would recommend”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,937 reviews