Appliance Repairmen Reviews

Name: Appliance Repairmen
Rating: 4.53

4.5 Rating 347 Reviews

88 %

of reviewers recommend Appliance Repairmen

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4.5

Based on 347 reviews

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(855) 399-9888

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info@appliancerepairmen.net

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Appliance Repairmen 1 star review on 19th August 2022

Nicholas Hemmings

Appliance Repairmen 1 star review on 27th June 2022

Anonymous

Anonymous // 01/01/2019

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“The technician arrived unannounced, despite being required to provide a 45-minute notice. When we brought this to his attention, he entered our home, used profane language, including the "F-word," and refused to perform the service for which I had already been charged. His behavior was unprofessional and unacceptable, reminiscent of someone with no regard for customer service. The individual, Christian Gonzales from G.C. Appliances, was dispatched by The Appliance Repair Men, a service that appears to act as a broker for unvetted and unqualified independent contractors. Beware!!!!!!!!!!!!!!!”

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Posted 1 week ago

“Incompetent service. They have no clue how to make simple repairs on a Hobart mixer. Stay away from this scam company!”

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Posted 2 weeks ago

“Absolute waste of money. I got someone to check out an issue with my cooktop and they sent me someone who doesn’t know anything about gas cooktops. He didn’t know how to turn it on couldn’t understand that one part is a grill. He said I have never seen this. He even asked me for match to light it up which I didn’t allow given how clueless he is. Oh and he was on the phone the entire time to someone else to help him. Then I got nothing out of it. Never again would I use this company. Save your money.”

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Posted 1 month ago

“Horrible, looked at me washer for 2 seconds and said it was junk on a 5 year Samsung front load washer. Didn’t do a full diagnostic, I felt ripped off. I would never use this service on any of my appliances ever again.”

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Posted 1 month ago

“This is following my initial complaint : We contacted the BBB about this place now all of a sudden The appliance repair men want to refund us 200.00 when they ripped us off for 427.99 Again there was NOTHING wrong with our oven,stove PSI were never checked our gas carrier cleared this issue and stove worked Now you want to offer us 200.00 you still owe us 227.99 more because NOTHING was ever wrong- we were told the 200.00 check would be in the mail if we inform BBB we settled and asking us to call BBB before the dam check is even here again we are Senior citizens and don't find 427.99 on the street now not only do you rip off seniors you try to pressure them calling twice to agree that this is settled. Please anyone reading this BEWARE of this company.”

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Posted 1 month ago

“Was on the phone with them for less than a minute, rep told me "if you don't like this you can go somewhere else". My question? I have an LG fridge with a probable compressor failure, parts under warranty, labor is not. What is the ballpark (low, high) estimate for a repair? He refused to answer twice. Let me be clear: THEY KNOW THIS ANSWER, if they are not telling you, it's because it's not in their best interest to do so.”

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Posted 1 month ago

“Paul was a lovely guy. Completed job promptly. Very professional. Would highly recommend”

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Posted 1 month ago

“This is fraud entirely. Do not waste your time. They will charge your account, guarantee service and no one will show up. You will need to call your bank ect to investigate them. STAY AWAY”

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Posted 1 month ago

“Do not hire this company, they charge you and don't fix the issue, they charged me $95 to come out and tell me my dryer isn't working because my dryer vent is clogged, which it is not.”

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Posted 2 months ago

“I would give them a 0 if you t was possible! Very unprofessional, charged me 2 times and never fixed my refrigerator. The man whose name is Sam, was absolutely not knowledgeable. He is not returning my calls and refuses to refund my money. DO NOT USE THESE PEOPLE!!!”

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Posted 2 months ago

“TOTAL RIP OFF!!!!!!!!!!!!! Sorry we did not read reviews ahead of calling We called for a oven repair burners not lighting, oven not lighting charged 85.00 non refundable for the service call- Than they came out stated it was the ignitor cost 427.99 the stove is only 3 years old and not used on a daily basis the repair cost more than the stove!!! we figured it was closed to Thanksgiving better let these guys fix it WRONG to make a long story short Nothing wrong with the stove Issue was not enough PSI from the gas company- Gas company came out Oven fired right up Took 7 days for the part to arrive when it came in Repairman came out we explained that he never checked PSI and there is no reason to repair a item working, NO REFUND NO CREDIT we were told to turn bill into our gas company like it was their fault??? We are Senior Citizens we don't find 400.00 out in the street PLEASE NEVER USE THIS COMPANY!!!!! You will be sorry I was told if anything goes wrong they would fix it for FREE Are you friggin kidding ...In paying for service the teck used his wife's card reader for the charge which is a different business all together when I told the Bank they immediately canc. our card and we had to wait for another 3-5 days for a card Again Nothing good to say about this company should be rating of -50 stars!!! Caused me more aggervation than I can say hard lesson to learn My only hope what goes around comes around .”

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Posted 2 months ago

“During my initial call to make an appointment I changed my mind and asked to cancel the appointment, unfortunately after I gave them my credit card number. They charged me the $69 anyway and would not cancel the appointment. Total rip off!”

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Posted 3 months ago

“Terrible! My dishwasher stop draining and it’s only a year old. Called them to get it fixed today they told me it would be $95 for diagnostics they came in and all they did was turn it on and said the sound was the pump and it’s $385. They never checked anything just turned it on and was here 1 minute. What a rip off oh and a brand new one is $450. If they get $95 for 1 minute of work I’m in the wrong field of work. Would not recommend.”

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Posted 5 months ago

“I paid 95 dollars to have my washer diagnosed and the tech said there nothing wrong with it still doesn’t work right had a window of 9-12 no call called the company and they claimed a tech was out will a get a call later I doubt it I get to hang around the house all day! Don’t use this company!!!”

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Posted 5 months ago

“The worst this company is a joke they have no experience in fixing anything”

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Posted 5 months ago

“Horrible! They came right out but made me wait a week for the part to come in. So I had no fridge and lost all the food. He finally changed the part. Same problem again so obviously it wasn't the part that needed to be replaced. He came again, scratched his head and said I don't know and I can't get the fridge out. $320 later, I decided to just buy a new one this one was only 4 years old. Worst company I've ever dealt with. DO NOT USE!”

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Posted 7 months ago

“It wasn't the repair person it was with customer service/support. I called to make an appointment and I didn't know the brand of my oven right off and she just rushed me off the phone before I could get the info. She just hung up. I called back spoke with someone else made it pass the oven name. Came to the money/payment and things went awry. I was trying to understand the specifics and if they would take a check instead. He said if you were listening. Then he proceeded his closing markings and hung up. Not letting me get a question in at all. I just hung up and called right back and canceled my appointment. They asked me the reason why I was canceling? I simply said you guys were very nasty and I hung up!”

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Posted 8 months ago

“Didnt show up twice in a row for appointments, without remorse that each waited around 3 hour windows. They said if I let them come, they would give a discount . When they quoted, repairmen wanted $300 for what he admitted would take 15 minutes, PLUS $400 for the part which online was half that, and said rudely, "you want it or not". Called company, and they could care less... I said NOT, and wasted three days.. but will go elsewhere.. AVOID!”

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Posted 8 months ago

“The worst service I have ever received. We called the company to send someone fix our refrigerator and as the guy came, he charged us $275 for screwing some bolts. Later he asked to wait for 48 hours for the machine to work properly. As we argued about the unsatisfactory service, his voice reached a different tone and mentioned we dont have any knowledge and need to sign the contract as he is satisfied with his work. I DO NOT RECOMMEND THIS COMPANY OR THEIR SERVICE TO ANYONE EVER.”

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Posted 8 months ago

“This company is fraud! They use subcontractors and do not follow the guidelines of what is told to you when you call The Appliance Repairman. They charged me $320 to turn the water valve on!! I am reporting them as they are nationwide to the BBB as well as the AGs office in Florida. The tech was intimidating and would not leave without a check. Stay away from this company! No support from the customer service number.”

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Posted 10 months ago

Appliance Repairmen is rated 4.5 based on 347 reviews