Checkatrade.com Reviews

Name: Checkatrade.com
Rating: 2.01

2.0 Rating 544 Reviews

25 %

of reviewers recommend Checkatrade.com

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Phone:

01243 601234

Location:

5-6 Sherrington Mews, Ellis Square, Selsey CHICHESTER
PO20 0FJ

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Checkatrade.com 5 star review on 21st October 2024

Anastacia Camila

Checkatrade.com 1 star review on 30th September 2024

Luis

Checkatrade.com 1 star review on 25th September 2024

Anonymous

Checkatrade.com 1 star review on 26th July 2024

Naomi

Checkatrade.com 1 star review on 25th July 2024

Anonymous

Anonymous // 01/01/2019

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“This last week you sent me your security alarm gentleman, Mr Chris Godden of tiger fire and security who contacted me immediately he received your text. He gave me a very good price and five days later came and installed a new door entry system and phones! He was extremely efficient, kind and courteous and heartily recommend him. I’m elderly and live alone so it’s enormously important for me to have someone like Chris, a thoroughly pleasant young man to have around. May he achieve great success in his business! Regards Mrs B Weavis”

Helpful Report

Posted 3 years ago

“No Loyalty, After spending thousands with them I fell on hard times and they wiped their hands of me.”

Helpful Report

Posted 3 years ago

“A&A Roofing have carries out reroofing promptly and in time originally quoted. Worked tirelessly and efficiently. Very good customer service and kept up to date with progress at regular intervals.”

Helpful Report

Posted 3 years ago

“Very efficient, reliable and gets on with the job. Excellent work carried out. Definitely recommend.”

Helpful Report

Posted 3 years ago

“Checkatrade is definitely working better for me now after going through a bad patch when the new algorithms system came out and not very many calls for 2 months so now my only complaint is that customers can't see my phone number and have to be diverted using the Checkatrade number shown on my profile listing also I know that lots of it's members are not happy about this as well SO COME ON CHECKATRADE PLEASE CHANGE THIS”

Helpful Report

Posted 3 years ago

“Absolutely disgusted with checkatrade and there so called free affiliate membership as for helping the trades people and also guaranteeing certain amount of leads on the ‘affiliate’ membership in the free trial period but then when I go to cancel a month before it expires due to not getting any leads at all they still threaten me with a £30 payment that was in small writing and insist on upgrading to there full membership for £100 a month which is an absolute joke as you can tell they only care about what’s going in there pocket and not yours. I also was threatened by a boy named Luke that if I didn’t pay the £30 that I would be taken to court. I honestly cannot believe how badly and such of a money scandal this company is and to all tradespeople to stay well.”

Helpful Report

Posted 3 years ago

“FirstCall Rubbish Removals were reliable, efficient and friendly. Would definitely use them again.”

Helpful Report

Posted 3 years ago

“Since the take over from homeserve, they are all about taking more money off the members with less care for them, been on since 2008, and how downhill its gone”

Helpful Report

Posted 3 years ago

““7 years and with 333 reviews all with ten out of ten scores for my reviews. We find ourselves on page 5 in our post code area. customers will see competitors with less reviews and a lower score. how is this acceptable. When I joined they said the more reviews you have with the best score then you should be always found in your area they are saying that the new algorithms system is to help new members get a fair share of the work. HOW IS THIS FAIR, AS LONG AS THESE NEW COMPANIES ARE PAYING, THEY DO NOT CARE ABOUT LONG STANDING MEMBERS AND THEY WANT TO JUSTIFY PUTTING PRICES UP BY USING THE DIFFERENT CATEGORIES THAT YOUR BUSINESS OFFERS. Bye Bye Checkatrade, will be handing out new forms to clients and would prefer to ask them for google reviews instead.”

Helpful Report

Posted 3 years ago

“Practical Building services did good work nothing too much trouble.Any problems sorted straight away. Always answered phone with any queries. Did everything we asked them to do and more great work”

Helpful Report

Posted 3 years ago

“Terry from Pest ID pest control was first rate. He made multiple visits to address out rat infestation. He was very professional and really wanted to resolve our problem. I would recommend him and the service provided”

Helpful Report

Posted 3 years ago

“Checkatrade new algorithms system seems to be working better now for me i was going to leave last month i just hope that it stays the same for long time members with great reviews”

Helpful Report

Posted 3 years ago

“R & G May ( SERMAC GARAGE DOORS ) Sunniside Excellent service, new garage door fitted, at the right price.”

Helpful Report

Posted 3 years ago

“I posted a review on Checkatrade.com concerning a heating engineering company who had been sent to my home by my insurance company to investigate a fault with my boiler. To summarise, the engineer had deliberately deceived the insurance company by telling them by boiler had failed due to sludge and limescale in the system. This was proved to be false, I provided evidence from another heating company to my insurance company and they agreed to pay for the repair. I put a review on Checkatrade to warn others so I provided same evidence to Checkatrade and they agreed to publish the review. To my amazement the review they posted started with exactly the same words I had used but went on to state that the heating engineer had fixed my boiler and done a service- all of which is completely untrue. They had doctored my review to make it look positive even giving them a score of 10. When I spoke with Checkatrade they lied to me and said it was another review from a different person- completely false. I will never use Checkatrade again.”

Helpful Report

Posted 3 years ago

“After 5 years and with 130 reviews all with ten out of ten scores for my reviews my bathroom website is listed on page 21 in my area so it means that when someone searches for a bathroom installation in my area they will see 210 people before me with less reviews and a lower score HOW CAN THIS BE RIGHT when I joined they said the more reviews you have with the best score then you should be always found in your area they are saying that the new algorithms system is to help new members get a fair share of the work so as JO BLOG'S IS TOTALLY USELESS WITH LOW SCORES AS LONG AS HE PAYS CHECKATRADE ITS SOD OFF LONG STANDING MEMBERS DOWN THE LIST YOU GO”

Helpful Report

Posted 3 years ago

“After many years using checkatrade with excellent customer reviews we went from page one to page 7 because they changed the review process. No leads received since. They also stopped using review cards saving them a fortune in postage but still increased annual fees. Have now cancelled my membership”

Helpful Report

Posted 3 years ago

“If I could put zero I would. Absolutely shocking stressful experience from my business point of view. I tried the free trial to see how I felt about the situation. I got my page up and running. 30 customers or so left me reviews and I felt that it could work. How wrong I was. The reviews were customers I’d previously done work for and helped build my initial platform. Over 90% of the enquiries I received from checkatrades users weren’t even either 1) in my area or 2) what I actually do for a business. Sometimes even both. I’m a window company in derby and I got asked to fit a kitchen in Surrey. I stressed this to checkatrade and asked to be taken off the website completely and cancel. This was in December. Come January I was still receiving time wasting and consuming leads. But I followed them up to explain I don’t work in their area. Then to be asked if I can recommend anyone. I then realised not only am I not getting work but found myself as an unpaid member of staff for checkatrade. Tried to cancel again but yet again I was kept on the website. Finally I’m now ‘blinded’ from their site, however not off it completely. I’ve asked for this for 2 months now. I’m 100% positive they shouldn’t be retaining my information after I’ve asked to leave them. After over a dozen phone calls I’m still no further with this. Plus they want me to pay for a subscription I’m not using not want. The whole experience has cost me 100s of hours to date with little return. Very stressful and I certainly won’t recommend them to any trade. They refused to let me speak to a manager, keep getting fobbed off. I see so many annoyed customers on their. I can now see why. Stay well clear and save your time.”

Helpful Report

Posted 3 years ago

“Rustington Glazing .work completed to a high standard by two of their men who were polite, obliging and amiable at all times”

Helpful Report

Posted 3 years ago

“, I explained that I never wanted to pay anything until I saw the service was worth it. I gave them a the 30 day notice that I didn’t want to be charged and yet I still did get charged£150 for a months subscription. I have spoken to checkatrade about this issue and they promised a reply on multiple occasions but I never got one. After calling them 3 times I got my response that I wouldn’t get my money back as there are notes to the contrary I never got one job from checkatrade Checkatrade have changed reasons for why I was charged. Multiple times I feel cheated.”

Helpful Report

Posted 3 years ago

“Offered 2 months free trail they messed that up offered another 2 months free trail cancelled with them still sent invoice which was not what was agreed by ourselves and agent still chasing for payments but will not send any emails just random phone calls when we have requested calls at certain times do not use this company as they say they can do everything for you but all you get are sales calls offering deals we had to block the numbers it seems that one department does not know what the other are doing no communication poor handling of complaints just want your money had to give them one star to leave review it should be minus one star”

Helpful Report

Posted 3 years ago

Checkatrade.com is rated 2.0 based on 544 reviews