Checkatrade.com Reviews

Name: Checkatrade.com
Rating: 2.01

2.0 Rating 544 Reviews

25 %

of reviewers recommend Checkatrade.com

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Phone:

01243 601234

Location:

5-6 Sherrington Mews, Ellis Square, Selsey CHICHESTER
PO20 0FJ

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Checkatrade.com 5 star review on 21st October 2024

Anastacia Camila

Checkatrade.com 1 star review on 30th September 2024

Luis

Checkatrade.com 1 star review on 25th September 2024

Anonymous

Checkatrade.com 1 star review on 26th July 2024

Naomi

Checkatrade.com 1 star review on 25th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AT ALL COSTS IF YOU ARE A TRADESMAN. My partner closed his business to start a new venture last year so no longer needed checkatrade for his old business (£180 pm) they told him he was in a contract and could not leave but could go on the lowest tariff at £35 pm and then they would cancel when his contract ended - he has made several phone calls since and made it very clear he wanted to leave when his contract was up. They have renewed it without his knowledge, no letter, no email - apparently they tried to call but no voicemail left they have also said there is nothing logged to say he has contacted them at all, even though he must have to lower his tariff!! The contract renewed today and now he has to commit to paying £35 pm for another year! He said he would cancel the direct debit to be told they will take him to small claims court 🤬. We are a family of 6 and it is difficult times I think this is absolutely abhorrent behaviour and they should be disgusted with themselves!! I'm not surprised to see all the 1 star reviews if I could I wouldn't even give them the 1! CHECKATRADE ARE THE TRUE COWBOYS!”

Helpful Report

Posted 1 year ago

“Constant harassment from checkatrade only enquiry about signing up and after speaking with somebody and agreeing it wasn’t suitable for my business. I have had nothing but call backs every week from them even after I told them to take me off their system. Emails. Then texts. Nothing but harassment.”

Helpful Report

Posted 1 year ago

“Checkatrade has changed. They force things on you, the contracts are a con. Then I've had really abusive experiences and reported it. Even had racist experience that Checkatrade supported it was unbelievable in 2023, the police took my side when reported but checkatrade even with evidence said the customer can do what they like and they allow it.”

Helpful Report

Posted 1 year ago

“Checkatrade was taken over by a very dodgy insurance company called Homeserve. Homeserve - we couldn't care less about. Very much look forward to them trying to sue us. Very very dodgy insurance company. Last year, July 2022, Checkatrade took out of our account, as so many of other tradesmen mentioned, £2,900. We cancelled our Direct Debit, because they should have never taken that amount and they broke the Direct Debit Mandate that they signed up to. They are supposed to give 3 days notice before they change the Direct Debit. When they were challenged on this, they ran away, never came back to us for 3 months. They cancelled our membership on December 9th, but we already made it very clear that we were going to leave them in July. They employed a very dodgy Solicitor firm called Shoosmiths Solicitors, who sent the Court letters to a different address, not to us but to themselves, acting as if they were representing us. As we never received the paperwork, they automatically applied for Judgment for £8,000. The fools Shoosmiths Solicitors spent over 500.00 to act dodgily in the Courts. The funny is we never paid them anything and to all the other tradesmen, do not pay a singe penny. Shoosmiths have been struck off so many times by the Regulator, but they keep on changing their company names, hence why Homeserve (Vetted ltd/Checkatrade) use them. Checkatrade offers a 3 months free trial to new tradesmen because Checkatrade is not working. You don't offer free trials if you are a successful business. Then they tie you up for 12 months when you try to leave. A very dodgy company. We left Checkatrade last year, best thing we ever did. Extremely dodgy company. Homeserve have altered the algorithm to benefit themselves and Checkatrade, their own company, which totally goes against tradesmen. We look forward to Homeserve/ Vetted ltd/Checkatrade and Shoosmiths Solicitors trying to sue us, totally corrupt companies that constantly have to change their names (Shoosmiths).”

Helpful Report

Posted 1 year ago

“Don't trust this website keep away”

Helpful Report

Posted 1 year ago

“Disgusting business can't cancel with without paying huge amount dont pay SOLICITOR after SOLICITOR letter now been taken to court by them .when didn't even recieve work through them .ROBBING BASTARDS”

Helpful Report

Posted 1 year ago

“Said I can cancel at any given time when I signed up, i called to cancel due to unforseen circumstances on the 16th day and now saying I can't. They have issued a £400+ bill and threatening me with legal action. Absolutely shocking behaviour Its a big trap”

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Posted 1 year ago

“Avoid!!!!!”

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Posted 1 year ago

“If your a trade don't sign up with them it's a trap ,I signed up done two jobs no problems and then I get locked out of my account tried contacting checkatrade about the problem which was almost impossible, still got bills from them even though I wasn't used g there service , and now I have bailiffs harrassing me for over a grand , so use checkatrade at your own risk”

Helpful Report

Posted 1 year ago

“Stay well away from checkatrade weather you're a tradesmen or a homeowner, I joined checkatrade and its all been broken promises and lies and I've had no relevant leads for the work I'm looking for. Paying £100 a month for the lite membership which promises a minimum of 4 leads a month and its just wasted money. Also from a home owners point of view, one of the vetting questions I was asked when joining was "can you confirm that you have at least 6 month experience in your trade"? You can't learn any trade in 6 months, checkatrade is a con and they literally let anyone join! Stay away!”

Helpful Report

Posted 1 year ago

“I definitely wouldn't recommend. Seems to be putting profit above quality service”

Helpful Report

Posted 1 year ago

“Full of cowboy tradesmen. Stay clear. Be warned.”

Helpful Report

Posted 1 year ago

“I've been a member of Checkatrade for over 10 years it used to work well for my company until they let the rogue traders ion the site something the said they would never do , i used to spend over a £1000 a month with websites and leaflet drops but i refuse to be associated with National companies ripping people off ! the worse thing is as they are National they build up reviews much quicker so its taken me 10 years to get 1500 reviews because i can only get them local these companies already have taken over me within 1 year surely they should only be able to show the reviews in the area they cover i.e if someone put in a trade in Portsmouth there Portsmouth reviews should only show not reviews in Liverpool total joke really my spend now has come down from £1000 per month to £150 per month and even that i think now is too much real shame but i guess money talks ?”

Helpful Report

Posted 1 year ago

“Checkatrade guarantee is not guaranteed checkatrade scam scam scam do not use tham or there tradesmen you will lose money check a trade is UK scammers”

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Posted 1 year ago

“A site for cowboys don't go near it!!”

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Posted 1 year ago

“Meant to be impartial but biased towards the consumer. Received our first and only negative fabricated review, since being with Checkatrade for 5 years. Sent Checkatrade all evidence photos, emails, invoices etc. The review was still published. Only limited to a few sentences in our "right to reply". No support for our small business. Very disappointed. They are happy to take your money and the price increase greatly every year.”

Helpful Report

Posted 1 year ago

“We are a contractor registered with Checkatrade I reduced my membership with them due to the significant lack of leads being sent through from the company. Our businesses boasts 5 star reviews so its no reflection of us. On Friday 07/07/2023 we were charged £111.76 for a months subscription. In that month we had only two leads! Thats not actual jobs but but people just enquiring about our business. At £55.88 a lead Im sure you will agree thats a crazy amount of money to be charged for absolutely nothing. I have emailed Checkatrade who have failed to reply to me and so unfortunately its a 1* review and a cancellation of a membership.”

Checkatrade.com 1 star review on 10th July 2023

Helpful Report

Posted 1 year ago

“Thanks for your review! Checkatrade.com Add photo Your review is pending.Read more Darren 0 reviews GB Wouldn't go near it again Wouldn't go near it again, or recommend. They promote to help you and your business when actual fact they just want your money and then ignore you. I was with them for 2 years before this year, they promote the £200 sign up toolstation voucher, supposedly I missed out on that because I didn't sent my public liability, eventhough I uploaded on the app and emailed them. My account manager Nick, one of the worst guys I've came across, so rude, unprofessional and unhelpful it's embarrassing. I also emailed him previously when I resigned up about uploading my public liability,l, but surprise surprise he was on holiday that week I emailed. Strange thing was no automatic reply saying this or no response when he came back if he was, strange no? Very expensive job leads, where vast majority of the jobs are not even worth your time, would strongly recommend another job leading site like trustatrader etc”

Helpful Report

Posted 1 year ago

“They are all for the customer and never for the trades person. Waited 10 weeks for a call back after numerous promises. And we have now waited 4 weeks for a refund and still waiting. Very unhelpful staff”

Helpful Report

Posted 1 year ago

“Lied about membership terms, saying wouldn’t be in a contract, just complete rip off company trust a trader and others much better value,”

Helpful Report

Posted 1 year ago

Checkatrade.com is rated 2.0 based on 544 reviews