“I had a package coming from Austailia to NY.Have used FedEx in the past with no problem.The package was supposed to arrive in 5 business days.Took over 2 weeks.The most aggravating shipping experience I ever had.When my package arrived LA ,it sat there in customs for a week.I didnt know what was going on.I had to contact DHL( Which wasnt easy.Then they told me I needed to send info on my social security card.If I didnt call them , nothing would have been done
Then they said all was good.But it wasnt.It still sat in customs for more days.Then I find out that I have to pay duties on my package in advance or DHL would send it back to Austalia
It finally was cleared and got to NY.
Where it sat for another 2 days.I was tracking the shipping all the time It was so stressful.Never thought I would get my pkg but it finally arrived after 2 weeks.I will never use DHL again.
Use Fedex.”
“I ordered a package coming from UK. It took 2 days to arrive to my local area. In the notifications the package was to be delivered 5 days ago and I'm still waiting for the package. I'm very upset. I won't use this service anymore.”
“we had shipped envelope to india and they have not realized our important document we shipped them 4 months and they still have returned the documents back to us when we called them no reply we paid extra to get it expedite the envelop and we still don't know what happen to our documents I will never trust DHL they are the worst company to ship anything I would not ship”
“Tussen 10:00 en 13:00 zou er een pakketje worden bezorgd dus ik was gewoon thuis. Nooit een bel gehoord. Kreeg ik later een mailtje dat het niet was gelukt met bezorgen..”
“Each and everytime I am the receiver of a parcel and I am at home I get the message that they missed me. It happened today for the 4th time or something.
Really terrible.
Don't use DHL.”
“I’m starting a campaign to put DHL out of business. Many want to just complain, I want to see them belly up!
Write to the Division of Consumer Affairs in your state. You should also file a complaint with the Federal Government as well.
This will eventually stop DHL from misleading and “could careless attitude”.”
“I should receive my parcel 31st of May. Today it is my 3rd lost day waiting for delivery. I just had message from DHL to redirect my parcel on the 4th. Don't recommended this servis! Absolutely ignorant!!!”
“PATHETIC - 100*.
Nothing but lies. I keep getting "DRIVER CAN'T FIND YOUR ADDRESS". I have entered my name, address, mobile, email and what 3 words location in the app, they still can't find me.
This morning I found tracking, it said I was 91, driver on way to 34...... and when it got to 39 it vanished, now it doesn't do anything.
PATHETIC - 100*”
“A minus 5 would be what I’d give this joke of a company - why tell you right upto 7.30pm collections going to happen to meet the 10.30am service I paid for. Then at 8pm nobody’s coming - to late to use alternative!! No email, no reply within 4 hrs stated on Facebook - I think the same guy that did the wonks experience in Glasgow must run this company!! NOT FIT FOR PURPOSE”
“Package delayed for a week. When was supposed to finally come, guess what... it didnt. Sent it back to depot. In the meantime we are waiting, changing the day around this stupid delivery. If you want to send something use ups or any other provider. Evri is better than this sh*t.”
“If I could give DHL zero stars, I would.
They are just that bad.
On Wednesday, they said my parcel was out for delivery. It was NOT delivered.
On Thursday,they said my parcel was out for delivery. It was NOT delivered.
On Friday,they said my parcel was out for delivery. It was NOT delivered.
Today, Saturday, they said that my parcel didn't even make it on to the delivery vehicle and that it might be delivered on Monday!
Moreover, they made it clear that their contract was not with me but with the company from which I ordered this product. They were unhelpful and completely uninterested in resolving my issue.
I implore you not to use DHL and not to order products from companies who use DHL.”
“This by far the worst possible shipping company you can use. They advertised a 4 day shipping service and then the item didn't get delivered for 2 weeks. When I called for updates all they could tell me is that they don't know why there is any delay. They were also very rude and had zero customer service. I later asked for a refund and they refused. They claim that it was my fault that the item wasn't delivered on time. Even though I gave them all the documents that I was supposed to print and hand off. Again, horrible service, waste of money, lies and gaslighting. Save your money. They will not get the job done.”
“If i can i would give no stars first time getting a parcel delivered from this company 1 hour late now and no message to let me know when they are going to come”
