“I have difficulty going out shopping nowadays. I have bought a considerable amount of clothes from this company and have found them very good, both on quality of product and on quick delivery.”
“As I live abroad (in France) I had to have a delivery made in UK - the person I dealt with on the phone was very helpful and supportive.
My leather jacket was well packed and I was delighted with the product.”
“My 84 year old mother ordered some shoes and received documentation telling her they would be delivered a few weeks after the order when she is away on holiday. She tried to delay the order to be told this cannot be done and also she is not able to cancel the order either. I contacted them and asked if the order can be redirected to my address to be told this is also impossible!! Very poor service Damart. Take a look at Next. Never a problem.”
“my recent order of milno trousers are smart and comfortable to as I am casual dresser and looks smart, and Damart clothes are smart, and practical, with good prices.”
“Their range of clothing, shoes and accessories is just right for my age group (mid 50s). I often get discounts off my shopping and of course, it's the ease of catalogue shopping that allows me to try on at home. Purchases arrive in a few days and returning is simple.”
“ordered 2 pairs of shoes ,first delivery of them went missing sent email to damart they answered very quickly and sent new order perfect customer service”
“Good quality clothing, fast delivery, and helpful customer service - answering my emails promptly and courteously when I had a problem with my online account. Highly recommended.”
“Went to return some items and waited ages in queue at post office to be told it would cost me £3.40 then took parcel to my Hermes shop where I take any of my mail order returns to be told they needed a barcode They quote EASY returns in their catalogue but don't tell you you have to pay for returns I have done mail order returns for years and still do and have Never had to pay Think this is misleading as you assume they are free”
“Ordered 2 tops which were on offer in the paper I ordered a bigger size as did not know the fittings. They were too short and tight. £3.+ to return. I've never had to pay for any on line returns First and last time”
“I bought 2 pairs of pyjamas from Damart and one of the tops had a fault. I contacted Jeanette Askin the Head of Customer Services and she went over and above above the call of duty to make amends for the fault.
I can only leave the highest praise for her.”
