“My Halifax credit card has been used several times fraudalently and despite contacting Haifax the details of my card continue to be used. They could not care less and impossible to get through on telephone...even at 11pm on a sunday night.
Their head of security needs to be sacked.
Worst financial service I have experienced in 45 years.
One star is too good for them.”
“Wow were do I start this lovely lady who sorted my DD out and set up a standard order was no problem what so ever, 100% service from her and very nice and polite i which all companies where the same Halifax Fantastic service”
“I had reason to contact the Halifax Mortgage Deedstore today. I have to say that the customer service I received from Halifax Deedstore team member 'Jack' was outstandingly good and extremely helpful. Please pass on my comments to your Customer Services Manager and my personal thanks to 'Jack' - whose interaction with me today was a ‘textbook case' of excellent customer service. Thank you Jack and 'Deedstore'. Stewart Denham ( Deedstore Account customer)”
“They were no help whatsoever to my son who is in a great position financially to buy his first house, he went to another company and is now ready to move in. I would never suggest Halifax to anyone.”
“I have been a customer with Halifax for over 20 years, 2 years ago I was diagnosed with ptsd and Halifax are aware of this anytime I try to make contact by phone or try to apply for something I'm shut down I feel they are very disrespectful and I'm closing down my account and going to a better bank.”
“I first opened a Halifax Building Society account in 1971. Since Halifax pretendecd to become a bank the service has declined drastically.. I live abroad and also have a Czech account and have had accounts in several countries. Halifax is now even worse than Barclays.
When I log into online banking , I am given a code which I have to repeat in answer to a phone call. Havig clearly said two codes twice each, I was told to reset my information. I did and tyhe same occured again. I was asked to ring a number. I did and was asked to press another number and another and....so it went on and omn and on...
My Czech bank seds a code to my phone which I then enter on the computer. Simple.”
“Halifax, informed a disabled service user, if they were unable to answer the security questions, due solely to their sever visual and mental impairments they would need to go elsewhere”
“Halifax slough .what a shambles external cash machine not working.so all quing inside cash desk closed .People standing around waiting. So on Monday morning I moved all my money to the nationwide good ridins to the Halifax”
“They changed contract 3 years in to a 5 year fixed term. No nofication and no agreement or signature from us. They decided to reduce the amount paid in a FIXED TERM mortage 3 years in to 5 year deal to ensure that they get their theiving hands on more interest. Dispicable and disgusting behaviour.”
“Mum put in £46 only £44 went in then they made £9 disappeared three days later £7 disappeared tryed to get the app got through it at the end ask me five memorable thing no question and answer one line no spaces got one work could not do the next my advice fk off try another bank even though Halifax is big and -- not say on this review but🥰”
“What a joke, The Bank of England rate is 5.25%, and my mortgage rate has gone up from 2.16% to 8.74% (GBP 650 increase). Day robbers ##. This is what happens when you have a bunch of super-rich conservative governments, all the ordinary people get F.”
“No help what so ever when called for financial support there resolution was more or less close credit card and then bank account pass to another company to manage so more or less fk off and open another accout with another bank. I”
