Jessops Reviews

1.9 Rating 146 Reviews

21 %

of reviewers recommend Jessops

1.9

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Jessops deliver? How long does Jessops take to deliver? Does Jessops deliver on time? How is accuracy and good condition of items delivered by Jessops?

Returns

How is Jessops returns process?

Customer Service

How can I contact Jessops? How quickly does Jessops resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Jessops.

About Jessops:

Shop online for digital cameras, digital SLR cameras, lenses, camcorders, printers, memory cards, camera accessories, camcorder accessories at Jessops

Visit Website

Email:

advice@jessops.com

How long does Jessops take to deliver?

Helpful Report

(2 weeks ago)

Jessops normally delivers next Day.

Helpful Report

(2 weeks ago)

25.00%

Industry Average

“ The first red flag was finding out only after I had purchased that delivery would be in 3-5 days - however not guaranteed. ”

- Hezron Springer

“ There are other providers who have promised delivery in 3 days, but I cannot place an order unless Jessops refund my money or gives us a delivery date which meets our requirement. ”

- Orpington User

“ Appalling Customer Service DO NOT use this Company. I placed an order on a delivery of a week (and they took the money from my credit card) after I contacted them 8 times their response was they were unable to deliver and cancelled my order. I had previously requested an alternative and nothing was offered. How this company has gone down in recent times. ”

- Anthony Angel

Jessops Reviews

Delivery - Slow