Jessops Reviews

1.9 Rating 145 Reviews

21 %

of reviewers recommend Jessops

1.9

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Jessops deliver? How long does Jessops take to deliver? Does Jessops deliver on time? How is accuracy and good condition of items delivered by Jessops?

Returns

How is Jessops returns process?

Customer Service

How can I contact Jessops? How quickly does Jessops resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Jessops.

About Jessops:

Shop online for digital cameras, digital SLR cameras, lenses, camcorders, printers, memory cards, camera accessories, camcorder accessories at Jessops

Visit Website

Email:

advice@jessops.com

How does Jessops deliver?

Helpful Report

(3 months ago)

Jessops delivers items by Courier.

Helpful Report

(3 months ago)

16.67%

Industry Average

“ Paid for an item, didn't get it, nor did I get the refund I ordered my item a week ago (Wednesday) which cost over £400 and was expecting next day delivery. ”

- Owen

“ Paid for express next day delivery of some camera batteries. ”

- Anonymous

“ The first red flag was finding out only after I had purchased that delivery would be in 3-5 days - however not guaranteed. ”

- Hezron Springer

Jessops Reviews

Delivery - Slow