Jessops Reviews

1.9 Rating 145 Reviews

21 %

of reviewers recommend Jessops

1.9

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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About Jessops:

Shop online for digital cameras, digital SLR cameras, lenses, camcorders, printers, memory cards, camera accessories, camcorder accessories at Jessops

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Email:

advice@jessops.com

How quickly does Jessops resolve customer queries?

Helpful Report

(3 months ago)

Greater than 45% of reviewers feedback is Jessops takes over a week to resolve customer queries.

Helpful Report

(3 months ago)

71.43%

Industry Average

“ Visited Jessops in Exeter and was served by Jen. Excellent service as always. Very helpful and knowledgable. ”

- Lloyd

“ Dionne a sales rep from your Southampton west quey branch was amazing in her assistance and delivery of service . ”

- Daryn Lotz

“ Jim, I would urge you to continue with your customer service. ”

- Anonymous

Jessops Reviews

Customer Service - Good