Ryman Reviews

Name: Ryman
Address: -, - -, Cheshire
Rating: 2.14

2.1 Rating 124 Reviews

27 %

of reviewers recommend Ryman

2.1

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

About Ryman:

Ryman the Stationer is the leading UK stationery and office supplies retailer. Buy cheap, quality online stationery and office supplies from the best UK stationery brand. Ryman is a high street Stationery retailer famous for its excellent customer service and wide product range.

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Email:

queries@ryman.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Cricut Maker 3 from them (£409). 3 weeks later they still haven't processed the order. I asked for an update on where it was and they said they were going to ask the supplier, but they won't get an answer for 3 days. Thinking I was doing well, buying a birthday present early, resulted in having to go elsewhere buying it again (essentially paying twice!!) The only good thing they did was say they were refunding my money straight away....... that said, its not come through yet. Definitely not worth the trouble”

Helpful Report

Posted 3 years ago

“i brought a printer , but it is faulty and leaves lines on the paper , very hard to contact them , the chat people said it would be picked up the next day for replacement , but had to wait 4 days until they said they would come , they were meant to be here between 8.45 and 10.45 pm to collect the faulty one , no one came , no email , no phone call , it is friday i will have to start the whole thing again on monday and see how long i have to wait next time , very disappointed , have only had the printer 1 month , i really need it for work , bad customer service , i thought they had a good name , its about time they lived up to it”

Helpful Report

Posted 4 years ago

“2 stars is generous. Ordered 7 really useful boxes from ryman. They took 10 days to arrive in store, there was an urgency to these so I had already went out and bought replacements elsewhere so asked for a refund. This took another 10 days to process and a further 5 days to clear. Emails are not responded to for days on end. I only got a reply after threatening them with "yet another" awful review. Sort it out ryman. It's not hard to jyst be decent and realise folks are ordering stuff because they need it. If you can't give them it don't hold onto their money and ignore their correspondence.”

Helpful Report

Posted 5 years ago

“Web site runs a script which makes its use not viable gave up & went elsewhere”

Helpful Report

Posted 7 years ago

Ryman is rated 2.1 based on 124 reviews